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Rated 4.6 out of 5 by 75 reviewers.
Rated 5.0 out of 5.0 by Super Staff!! I rolled into town late at night, with no reservations (not even knowing which town that I was in) en route to my grandmother's funeral. Nikki was super sweet with excellent service and worked to find me a bereavement rate. So appreciated her (and Shari)! Y'all were the best. Thank you!! June 13, 2014
Rated 5.0 out of 5.0 by Great Room, Great Service Definitely worth every dollar! There were many options offered for their hot breakfast, the bed was amazingly comfortable, and the staff is very friendly. June 11, 2014
Rated 5.0 out of 5.0 by Great hotel with excellent service Booked this hotel, along with another room, for family earlier. While booking another room later on this month, happen to see that the price for our rooms had been reduced-made a copy which I brought along. The person checking in, matched this price-which was great. This was a wonderful incentive for booking with more Holiday Inns in the future; however, I'm been a platinum member for several years. Thanks again--took advantage of the business center, exercise room as well. Breakfast was very good, as were the cookies at night. June 11, 2014
Rated 4.0 out of 5.0 by Nice clean and comfortable We attended the Ottawa Wine Tasting and decided to make it a relaxing weekend. I didn't get to see Heather (which took our reservation# she was very friendly and helpful and was a great help the last time my family was there. Also Ashley was great the last time we were there, but we didn't see her this trip either. We checked in when everyone was checking in so this lady, sorry I didn't get her name, didn't acknowledge us as members.......later we found us she had given us the points....we must not have heard her explain.....We got to have Whirlpool room that we had the last time it was clean, comfortable and relaxing. The pool was just the right temp. and the hot tub was great. Thank you for making each trip that we take to that area wonderful. It is close to everything .... we went to Ottawa Wine Tasting, Starved Rock and Princeton #Prime Quarters Steak House) June 11, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn I've ever stayed at! I've stayed at this particular Holiday Inn three times and consider it to be one of the best Holiday Inn Express motels I've ever stayed in! Clean, friendly, relaxing. Very cozy breakfast area with fireplace--very inviting. You won't be disappointed when you stay here! June 9, 2014
Rated 3.0 out of 5.0 by Not Up to HIE Standards While the cleanliness and curb appeal is there, I just didn't experience the normal HIE stay. The food was horrible (even the usually-amazing cinnamon rolls were stale). The water out of my faucet was brown. And my final morning I was in the middle of a shower when I lost all hot water. June 5, 2014
Rated 3.0 out of 5.0 by OK....You get what you pay for. I have stayed at most chain hotels and even though this is a small hotel I expected to see much more staff around on a holiday weekend. Pros: The bed was comfortable, room a decent size and a free breakfast, 10-15 min drive to the park Cons: Size of the pool, variety of the breakfast and my check-in and out experience. While trying to check in we were told that we couldn't because they were still waiting for people to check out and this was at 12:30. There was roughly 10 cars in the parking lot. I know we were early but that seemed like a bad excuse, every time we pulled in except at night the lot was never completely full. Then we booked it with my Priority Club Membership card and my friend used his credit card because he wanted to pay. Well upon check-in they said I had to use my credit card if I wanted the points (that's fine) so I give them my card. Ask if it is going to be taken off of his they say yes. When we leave the hotel I ask for a receipt and double check that only my card was charged. Whose card ends up getting charged? His card, and he noticed this right away only because he checks online frequently. May 29, 2014
Rated 2.0 out of 5.0 by Jerry No breakfast no hot coffee Monday morning. Too many guest complaining at front desk May 29, 2014
Rated 5.0 out of 5.0 by Nice on the road Very clean, bed excellent and comfortable. Staff personable and friendly. Very good chocolate chip cookies in the evening. May 27, 2014
Rated 5.0 out of 5.0 by Great stay and great service from the staff Very pleasant stay,clean room and comfy bed,tub would have nice but shower was fine too,quite room and smelled fresh,staff was very Helpfull and courteous ,guided us to a fine restaurant ,morning breakfast had western omelette and since I don't eat meat the breakfast attendant offered and prepared a cheese omelette for us. Lot of choice in breakfast,would stay here again if in this area. Keep up the great work,thanks for a great stay. May 26, 2014
Rated 5.0 out of 5.0 by C&C from Michigan We stayed here last year. This year it was just as good and we were pleased. We look forward to our return here next summer. The staff was friendly, and the motel was clean and easy off & on the expressway. Front desk staff member,ASHLEY, greeted us upon arrival on May 15. She quickly responded to our call about our fridge. She "fixed" our refrigerator and cleaned up after herself. This was impressive! Upon our departure, Ashley was still on duty and cheerfully wished us a good trip. When we returned on May 19, Ashley greeted us, by name, with her cheerful and friendly attitude, and had our paperwork ready for us. WOW ! We really enjoyed stay here. May 25, 2014
Rated 5.0 out of 5.0 by Great Experience The staff was very friendly and accommodating. The room was clean and equipped with everything one might need, Great beds for sleeping comfort. May 21, 2014
Rated 5.0 out of 5.0 by Very nice newer hotel This hotel is fairly new abs in great shape. Very comfortable bed May 18, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express, Peru, IL. This was our second stay in two years at this property and it was as good the second time as the first. Excellent location off Interstate and right across the street from a Starbucks. April 28, 2014
Rated 4.0 out of 5.0 by Acknowledged but not rewarded Although my platinum rewards status was acknowledged, I was never offered any of the numerous "welcome" bags behind the reception desk, nor offered any type of arrival bonus points. April 19, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and Clean Hotel The entire hotel appeared clean and well maintained. The bed was very comfortable. I would hightly recomend this hotel if you are ever staying in the area. March 31, 2014
Rated 4.0 out of 5.0 by Accommodating Staff The front desk was very accommodating when I needed directions, etc. The location is easy to get to from the interstate. There are eating establishments close by. I was very pleased with my stay. March 22, 2014
Rated 5.0 out of 5.0 by Really enjoyed my stay! The rooms were so nice. It felt as if i was staying in a luxurious hotel. Staff was great, very helpful. Breakfast was delicious. We had a great time in the pool. February 12, 2014
Rated 5.0 out of 5.0 by Relaxing The HIE in Peru was a very relaxing place to stay. The staff was excellent and went out of their way to help when needed. The managers/front desk people were friendly and so helpful with every need. January 15, 2014
Rated 5.0 out of 5.0 by relaxation I just needed a night alone to destress. My room was absolutely perfect. Hot tub awesome!!! Great sleep on bed, very comfy. Breakfast in am was great!!!!! January 5, 2014
Rated 4.0 out of 5.0 by Escape from storm We pulled into the hotel as sleet started to fall and roads were becoming icy. When we walked in, you could tell the front desk person was very busy. However, she was friendly and assigned us our room efficiently. She also provided couple of water bottles for being a Priority Club Members, which was a nice touch. Unfortunately, when we opened the door to the room, we noted there was only one bed and we had requested two beds. When we went back downstairs, she quickly changed our room and apologized for the mistake. No harm, no foul. The room was clean and comfortable. After settling down, we went down pool and relaxed. The pool area was clean and warm. The only negative was that the hot-tub was bit cool. Breakfast area was clean and the staff was helpful while ensuring the food was available. January 4, 2014
Rated 5.0 out of 5.0 by Staff were very nice, accomodating Clean room, clean pool area. Hot tub was not hot enough but oh well. Both front desk employees were very helpful. Continental breakfast had enough variety for all of my group. Very easy to find the hotel from the highway. January 2, 2014
Rated 5.0 out of 5.0 by Great service The only problem we had was we couldn't connect to wifi, we had to call 800 number to get connected. We stayed two nights and we were kicked off the second day. January 2, 2014
Rated 4.0 out of 5.0 by Clean Room but Heater was BROKEN Our heater was broken for both nights that we stayed. Forgot to mention it at check out and immediately emailed the manager when we returned home. Have received no response from the hotel or the manager in response to a freezing hotel room stay. Otherwise everything was clean and in good condition. January 1, 2014
Rated 5.0 out of 5.0 by Enjoyed our stay We have stayed several times at this Holiday Inn Express in Peru, IL. We choose it because of the distance from our home, easy access from the Interstate and a very pleasant atmosphere. Grandkids enjoy the nice pool. A great free breakfast. I have trouble sleeping in different beds sometimes and the mattress was one of the best for a motel. A great one night stay. December 30, 2013
Rated 3.0 out of 5.0 by Good bed - Lousy Shower Clean, comfortable. A little pricey and the shower would not get a small person very wet. December 15, 2013
Rated 5.0 out of 5.0 by Great Staff Would stay here again. Great accomodations. Nice family resturant nearby. Great staff. December 5, 2013
Rated 5.0 out of 5.0 by Excellent Stay We stay in this area on a regular basis when visiting family. We had never stayed at the Holiday Inn during previous visits so this was an adventure for us! All I can say is that I am VERY HAPPY that we broke our tradition this visit and picked this property for our stay. The staff was amazing, the rooms were great and we were completely happy with the stay and will most definitely stay here on our next visit! December 4, 2013
Rated 5.0 out of 5.0 by Exactly what I was looking for It is a nice property, clean and crisp. The breakfast room is nicely spaced. I love the cinnamon rolls and the coffee is very good. The room was decent size, clean and the bed comfortable. The HI Express quality and value that I look for is here and I will be back. November 27, 2013
Rated 5.0 out of 5.0 by Exceptionally happy! I use Holiday Inn Express whenever possible and almost always give an outstanding rating. The lobby, room, pool and hot tub were very clean. The breakfast was hot and the attendant cheerful and accomodating. Lots of great shopping and restaurants in the immediate vicinity. And then the tornadoes came! I thought I could beat the storms to Chicago, stopped to fill up with gas before getting on the interstate, and realized it was too late. Went back to the Holiday Inn Express, they gave me my room back with a late checkout so I could get out of my wet clothes. We actually had to take shelter and everything was calm and orderly. Can't say enough about the staff - good job, everyone! November 21, 2013
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