Rated 4.2 out of 5 by 219
Rated 5.0 out of 5.0 by Daytripper7 Comfortable and convenient
Great location for the event we were attending. Smart layout , good parking facilities. Room very comfortable. Great nights sleep. Staff very welcoming and efficient. We had a problem with sink in bathroom and were re located without any fuss.Breakfast basic but perfectly adequate. Range of meals limited in dining room but not too bad given size of hotel and there was an alternative facility nearby. We would certainly return in future if in the area.
March 30, 2015
Rated 3.0 out of 5.0 by Po1ey A Holiday Inn Express
Standard Holiday Inn, no real issues bar the pressure from the shower was non existent.
Bed confortable and the pub next door is good for a wide choice of foods.
March 27, 2015
Rated 1.0 out of 5.0 by Haron Worst Customer Service .
Stayed on 4th of January 2015 for 1 night checked in between 23:30-12:30 at night , I m not a very picky person, but customer service must be improved!!! , As soon as i walked to the reception Duty Manager without even greeting or any thing asked me whats your name , i gave him my name and he kind of shouted your credit card was declined we been chasing you . i was surprised by the welcome i received as i am a platinum member and stay almost 100-120 nights a year in IHG hotels all around the world . i suggested him that if there was problem with the card they should have called me and i could have given them new card number as due to my travels sometime there's an unexpected card error from the bank which is beyond my control ,after that the duty manager just swiped my room key and instead of giving in my hand put it on the reception desk .he didn't even tell me which way rooms are .i would never have left this review as i don't normally have time to leave reviews but i am only writing this because he was a DUTY MANAGER and if they have that kind of managers i don't know how hotel is running,
one of my worst customer service experience in any IHG Hotels .Would def not staying here again
March 26, 2015
Rated 5.0 out of 5.0 by Rotherham Babe Great value for money
Stayed for 3 nights. Enjoyed a friendly welcome on arrival. Room was warm, comfortable and clean. Breakfast was delicious with a good range of hot and cold food available.
March 25, 2015
Rated 5.0 out of 5.0 by macd65 Quiet and comfortable
Very good overall experience. Quiet, clean, comfortable guest room and bathroom. Friendly and efficient staff. Would definitely stay again.
March 25, 2015
Rated 4.0 out of 5.0 by Pedro the Traveller Overnight stay
Functional hotel. Handy for the showground. Not much else around.
March 24, 2015