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Rated 4.1 out of 5 by 126 reviewers.
Rated 5.0 out of 5.0 by Great hotel Great service. We always love our stay here,the staff are very helpful and friendly.We get a warm welcome back by reception staff.They are dog friendly and we find it very convenient for a break on our way to visit family in London.We try and get a special offer price and find it excellent value for money. July 16, 2014
Rated 4.0 out of 5.0 by Apart from breakfast I like Holiday Inn Express hotels in general. If you book right its good value for money. On this occasion breakfast let them down. The scrambled egg was a mass block which gave the impression of being there for hours even though we were down early. There was no bacon and all the food was tasteless even the pastries. The staff were all good, friendly and helpful so overall I rate it a good stay which with a little effort and cost on the breakfast front would have been near perfect. The rooms are always fine and I have no problem with their comfort. Much better than other hotels of a comparable price July 16, 2014
Rated 5.0 out of 5.0 by good location good location for the dog show at the Arena, plus you allow pets at the hotel is a plus July 10, 2014
Rated 5.0 out of 5.0 by Comfortable stay Staff very at tentative nothing to much trouble.It was very nice you were able to take dogs without any prejudice.Good food and service.. July 9, 2014
Rated 1.0 out of 5.0 by Twin Room Uncomfort I would ensure that when booking you strongly ensure you have a double room if you don't want a twin room with an uncomfortable single bed. A fan was included, this property does not have a/c and this just pushed the hot air around. I know they can't be responsbible for the weather but it is worth noting. The 'free' breakfast is ok, however tables are not cleared quickly enough. July 8, 2014
Rated 5.0 out of 5.0 by Great Value for Money and Good Service Great quality accommodation providing excellent value for money. Handy for the East of England Show Ground which is a stone's throw away. Good amenities all around. Friendly and efficient staff. Would highly recommend. July 8, 2014
Rated 5.0 out of 5.0 by quiet location, comfortable , good breakfast Had never stayed with chain before, happy with the quiet location by the showground . Room comfortable , liked the choice of pillow type had no had choice when stayed elsewhere. Bathroom fine , enough room and clean. TV had variety of freeview channels and adequate size for the room. Tea/ coffee supplies replaced daily when used. Breakfast had a good range of items also suitable items for vegetarians.limited hot food selection i.e. scrambled eggs, sausage , baked beans but there were cereals toast etc plus selection of yoghurts and fruits.More than enough to set you up for the day. Hot drinks and fruit juices out of machines but juice was ok and hot chocolate/coffee were better than some places make by hand. Overall an excellent location with friendly , helpful staff. July 7, 2014
Rated 3.0 out of 5.0 by Nice room shame about the noisey guests Great room, have stopped here before, excellent staff. "Works Do" group disrupted sleep several times during night as they returned to their rooms after night out. If possible groups should be put together near entrance and keep other guests seperate. Other guests at breakfast were also unhappy. July 4, 2014
Rated 4.0 out of 5.0 by good location Had great difficulty booking on line , having to make two separate bookings for each of the 2 nights we stayed. However on arrival did not have to move rooms as had been suggested. This hotel was a nice quiet location. Room layout very adequate and good wifi access. There was a very good pub (The Cuckoo) nearby. Plenty of parking and staff were helpful. The only disappointment was that the shower flow was poor- about 2 litres a minute. July 1, 2014
Rated 3.0 out of 5.0 by Quality of Food Offering The quality and choice of the food offering is high varaiable and very poor. It reflects very badly on an otherwise good hotel July 1, 2014
Rated 5.0 out of 5.0 by Good stay Good service and great sleep - room was clean tidy and modern. Breakfast was good too! June 30, 2014
Rated 5.0 out of 5.0 Great place for a stop over We've stayed here three time and have enjoyed each visit. It's great value for money, just off the A1 with a number of restaurants within walking distance. We particularly like The Cuckoo because it's a longer walk that The Harvester and has "Pie" evenings. Also there a number of areas suitable for exercising our little dog. Friendly, pleasant and helpful staff. June 30, 2014
Rated 4.0 out of 5.0 by Great hotel We have stayed at this hotel 3 times now. Staff are very helpful,,and friendly. Room very clean. The only thing I did not like was the bed which was a lot smaller compared to other disabled rooms we have stayed in. But other than that. a great base to stay. and nice town to shop in. June 28, 2014
Rated 2.0 out of 5.0 by Disappointing On checking in I was allocated a single bed I questioned this with the receptionist ( guy with glasses ) as i always have a double and his response was very disappointing. Basically he couldn't care less nor did he recognise me as a platinum member other than to give me an envelope with my points details on and a letter from the management team telling me how valuable my business was lol! I asked him if he could reallocate me but his response was 'no I haven't got anything I asked him if my membership meant anything and his response was there are loads of other platinum members staying!! Well here's one that won't be, I understand if they have no doubles but this guy needs training on how to speak to customers without winding people up. They also don't offer points or the drink associated with membership but then again that just might be just this member of staff. The lady on check out however was very pleasant, as was the guy filling the breakfast. June 28, 2014
Rated 5.0 out of 5.0 by Good value for money Quiet location and reasonably easy to find with good parking. Clean and tidy public areas. Efficient and pleasant staff. Very good breakfast included in price. Fair choice of light evening meals. Room and bathroom clean and tidy. Would use again when in the area. June 26, 2014
Rated 2.0 out of 5.0 by Clean room but very warm and no AC As usual standard of Holiday Inn Express except for I stayed on a hot day and room was like a sauna! The little fan wasnt sufficient to keep me cool and very noisy at night as it creaked. So disappointed as most hotels these days have A/C where this didnt. June 16, 2014
Rated 3.0 out of 5.0 by English not widely spoken here Entered room to fine sofabed fully made up - Not required. Folded back bed, but left with a pile of unwanted bedding, saw room service staff and none of them spoke English (This is Peterborough). Saw duty reception who advised me (in English) to place this bedding outside my room. June 13, 2014
Rated 4.0 out of 5.0 by good service and comfortable bed Friendly staff and good service, only down side was rooms were very warm and had no air conditioning. June 10, 2014
Rated 4.0 out of 5.0 by Peterborough Fair price, basic, clean. Please, please get rid of the soap dispensers and provide "real" soap and shampoo. They are really poor and rarely work properly. June 8, 2014
Rated 1.0 out of 5.0 by Stay Away The worst I have ever stayed in and the management could not care less. June 6, 2014
Rated 5.0 out of 5.0 by Great value and great service Booked the hotel the night before and I was impressed with the value for money, the comfort and service of this hotel. I could not fault this place for a Friday night stay. Internet access handles two devices watching catch up easily. Breakfast was more than I was expecting. Really clean and comfortable. June 3, 2014
Rated 4.0 out of 5.0 by Good overall but small TV and poor Breakfast Generally OK overall, but the Holiday Inn Express at Bedford was much better for us. The TV is too small for the ground floor room we had. I had to sit on the end of the bed to view it. Problems replenishing supplies at Breakfast. I would rather pay for something of better quality. Staff were dealing with Breakfast and Reception and seemed rushed at times. We had to ask for Reward points instead of a free drink. Very clean Hotel and room. Excellent location. May 30, 2014
Rated 5.0 out of 5.0 by Third Visit - Excellent Again I can thoroughly recommend this hotel. We have stayed three times now and each time has been excellent. My wife and I stay regularly in different hotel brands and highly recommend this one. Breakfast is just enough with enough choice. May 22, 2014
Rated 4.0 out of 5.0 by It was good, simply good As one who nowadays spends half of his life in hotels, I'm now showing signs of 'Hotel Fatigue' - It's a building, it's a room, it's a restaurant! HIE do pride themselves with their room quality, bed quality, bathroom quality and the £9.99 excellent value single-course dinners. Shame about the breakfast, but at least it fills a hole!!! May 6, 2014
Rated 4.0 out of 5.0 by Great location Attended show at East of England show ground and this was in an excellent location. Very helpful staff on arrival, quiet room attend of corridor as requested. Evening menu a little limited but overall great value for money and dog friendly. April 30, 2014
Rated 4.0 out of 5.0 by Overall clean and pleasant hotel This is a clean, basic but comfortable hotel. It was our second stay and the staff have on both occasions been very friendly and helpful, They always have a friendly smile and chat. The hotel is well looked after and has a nice atmosphere. I would definitely use it again. My only moan is the shower strength is quite weak with a sometimes variable temperature. April 24, 2014
Rated 5.0 out of 5.0 by Very good stay Always a very good Stay at the holiday inn express peterborough straff are always very Happy to help in Any way they can, from the best place for a run to the local Bus timetable. April 11, 2014
Rated 5.0 out of 5.0 by en route to holiday stopped en route to Stansted airport for holiday; being in one of their superb rooms made me feel like I already was on holiday! thanks Romy April 7, 2014
Rated 4.0 out of 5.0 by Nice and clean with tentative staff Nice and clean in a good spot to travel to and from April 6, 2014
Rated 4.0 out of 5.0 by Clean and tidy Good standard. Nice and clean room. Friendly staff. Only down side was lack of mattress cover on the sofa bed which wasnt very hygienic with children. April 3, 2014
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