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Rated 4.2 out of 5 by 256 reviewers.
Rated 3.0 out of 5.0 by HI Express need to get better beds Very friendly staff. HIXpress are all fairly standard so we got what we expected and good value for money. My major problem with HIXpress (having stayed in quite a few recently for both business and pleasure) is that the beds are standard UK doubles and are too soft and springy. They are ok if you are on your own, but not good if there are two of you - every time one of you turns over, the other wakes up. I think HIXpress need to up their game as many of their direct competitors have bigger (UK King) and/or much better quality beds. June 19, 2015
Rated 4.0 out of 5.0 by Ideal for a business trip Easy location to find, plenty of car parking and a quiet location. Good road network for travel into Peterborough. Hotel has usual Express features- friendly staff, nicely equipped and good bedrooms. Wi-Fi is free and mobile phone signal is good. Bathroom has a shower rather than a bath and breakfast choice is limited. Will stay here whenever I need to be in Peterborough subject to availability. June 19, 2015
Rated 4.0 out of 5.0 by shower improvements desirable We have stayed here on several occasions before, but this time the shower was very disappointing - the water pressure seemed reduced so you had to stand in the "right" place to shower properly. We reported the matter & on our return in the evening there was a card telling us that the problem had been fixed. It was improved, but still not good. As a general point - the soap dispensers have a very narrow nozzle so you have to work hard pumping the dispenser to get enough soap. This is particularly annoying when washing in the shower when you need plenty of soap. With reduced mobility in my hands this is quite a chore. I realise this reduces waste, but liquid soap is cheap & necessary for hygiene, so why make it so difficult to use? June 19, 2015
Rated 3.0 out of 5.0 by Breakfast area A cramped breakfast area with an inefficient layout so that, for example, people waiting for the toaster prevent others getting to other items. 'Double' beds are too narrow and too soft. June 15, 2015
Rated 4.0 out of 5.0 by Comfortable Room Good comfortable room. Nice and quiet. Very friendly staff June 15, 2015
Rated 4.0 out of 5.0 by Ideal business stop over Overall an ideal place for business stop over with a good level of comfort and service. A bit more expensive than some competitors but it does include a 'free' breakfast. I regularly use the HIE chain as they are very consistent and would definitely use this hotel again. June 12, 2015
Rated 4.0 out of 5.0 by All round good value for money Staff were excellent, very professional and friendly. The room was very clean. The food was acceptable given my expectations of this level of hotel. June 10, 2015
Rated 4.0 out of 5.0 by Great Great hotel, perfect for the Peterborough Arena and very welcoming to all the cyclists taking part in the recent Tour of Cambridge. June 10, 2015
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