Rated 4.0 out of 5.0 by Deedog No complaints
This is the second time we've stayed here
the staff are friendly & polite, the rooms are clean & tidy & the beds are comfortable enough, the breakfast is ok & you get what you pay for, it was cheap considering it was a bank holiday, a bargain! The hotel was busy with couples & families, but also quiet, we stay with our two well behaved dogs in decent rooms for no extra deposit, We will definiteley be returning.
April 3, 2013
Rated 4.0 out of 5.0 by Sabina2013 Ecellent value for money
I always stay at the Holiday Inn Express in Peterborough - I find it clean and consistent. The staff are always helpful and polite. I did have a bad experience when my phoned-in booking was made in the wrong name, so it didn't appear that I had a reservation when I checked in. Luckily I remembered the name of the man who made the reservation and the error was identified and rectified, but I would suggest you keep a note of your reservation number and who you made it with just in case (I have had a similar problem connected to a cancellation also). Anyway, I would recommend the HIE Peterborough.
April 1, 2013
Rated 2.0 out of 5.0 by kpview Not again in Peterborough Holiday Inn Express
a) Food served during breakfast was not good, especially with the juice served in the machine had run out of gas and was pathetic.
b) In couple of rooms, the light affixed to the wall were not working, and in some rooms the table lamps were not working.
c) In couple of rooms, the shower had run out of hot water.
d) In couple of rooms, the water from the shower had no force and it took ages to take bath.
e) There was no iron box & iron board provided within the room. Believe for the 50 odd rooms there were only 2 iron box to be shared.
f) In couple of rooms, the heater was not functioning properly and there was no response on complaints
g) The internet connection speed was pathetic, and on complaining it was stated that it is being handled by Third party and the hotel authorities were helpless.
h) The internet connection provided was restricted to only 1 hour, which is not acceptable, given that other hotels which charges less than Holiday Inn Express provide 24*7 facility
March 21, 2013
Rated 5.0 out of 5.0 by Lincat No hassle, great service.
Suitably impressed, third time we have stayed over a period of years.
Good decor, welcoming staff, dog friendly - perfect for us.
March 17, 2013
Rated 5.0 out of 5.0 by Mary58 Value for money good service
We stayed here for one night. We were impressed by the cleanliness and comfort in the room. Very clean in commual areas. Staff polite and helpful. We expected a continental breakfast and were surprised by the variety on offer. Very pleased and would definitely use this chain of hotels again.
March 9, 2013
Rated 3.0 out of 5.0 by Rowdster Watch out for room 104
Usual holiday inn standards. Only BAD point was the horrendous smell coming from the sink in room 104. Not so nice when you are brushing your teeth.
February 20, 2013
Rated 5.0 out of 5.0 by Dorsetboy Great hotel, great staff
I stayed here for one night recently on business. The two gents on reception were very friendly and a credit to the hotel, they made me feel welcome as soon as I checked in.
I had a room at the side of the hotel and this was very quiet, although I did hear guests in rooms facing the dual carriageway complaining of the noise from the road.
The fact that there was a pub alongside this hotel is an added bonus and I enjoyed a good meal there.
Highly recommend this hotel should you be in the area.
February 11, 2013
Rated 1.0 out of 5.0 by Harry10 Sub zero outside... Anyone for a cold shower?
Horrible room with a convector heater
Horrible breakfast - rubber sausage, budget baked beans and scrambled egg substitute
Freezing cold shower
Very noisy, possibly a hen-party?
Contacted me on day 1 of a two day booking to ask when I would be checking out?
Good points - won't be going back. Sorry I couldn't be positive, it was an awful stay
January 22, 2013
Rated 5.0 out of 5.0 by locko Does what it says on the tin.....so to speak
An overnight weekend stay and not a single negative to report.
January 21, 2013
Rated 5.0 out of 5.0 by Jimbo01 Favourite Holiday Inn Location
All the Staff are so helpful and look after your every needs.
I Always look forward to my stay at Peterborough HIE.
Would Highly Recommened this Hotel to all.
January 12, 2013
Rated 4.0 out of 5.0 by jordan4 Excellent location and service
Excellent location with Harvester pub right next door.
A nice clean hotel with well equipped rooms.
Breakfast restocked numerous times whilst dining.
Would stay again.
Additional bed was not made up prior to stay even though it was a family room with 4 occupants. However, linen was provided when asked for and the gentleman at reception even offered to make the bed up for us.
Unaware additional bed was a double and with 2 children would have probably preferred two singles or a bed with a pull out one under.
Had a good weekend though and would recommend this hotel without reservation
January 5, 2013
Rated 5.0 out of 5.0 by Bob3 Excellent hotel difficult to fault
Very nice clean modern comfortable hotel just off the A1. Chose this hotel due to pets policy and value for money. Not disappointed in any respect. Room clean modern and comfortable. Breakfast very good with ample choice. Harvester next door offers excellent meals at reasonable prices. Would use again and highly recommend.
January 4, 2013
Rated 2.0 out of 5.0 by mazio Expensive Express hotel
Dreadful lighting in room, could do with some extra bulbs and avoid room 202 close to air compressor unit, very noisy! And there is no lift.
November 28, 2012
Rated 5.0 out of 5.0 by Margaret1945 The best Value and Comfort range of Hotels
Have used the Holiday Inn Express several times, both for staying and using their meeting room facilities for seminars etc. The facilities for both were excellent and I have recommended them on numerous occasions both in business and for personal use. If there is one available near where we need to be never hesitate to use Holiday Inn Express.
By the way, nothing was ever too much trouble for the staff, always warm welcome and friendly service. Thank you for making it an enjoyable experience.
November 17, 2012
Rated 5.0 out of 5.0 by CAFC62 Nice Hotel and Location
Very nicely located hotel with Harvester next door. We enjoyed our short stay here.
November 8, 2012
Rated 5.0 out of 5.0 by Mike20 Exactly what we expected
Holiday Inn Express at Peterborough was exactly what we expected and it delivered what we wanted
November 5, 2012
Rated 5.0 out of 5.0 by Vikingmike Peterborough HIE - Home from Home
Its allways a pleasure, after a long day to arrive at the HIE Peterborough and be greeted by name and your room key card ready and waiting.for you.
The staff are allways friendly and cheerful which helps to make you feel at home when away on business.. For this reason alone i return whenever in Peterborough, despite having a budget that allows me to stay at grander places.
It's all about the people!
The breakfast is adequate and allways ready for an early starter sush as myself.
October 23, 2012