Rated 4.1 out of 5 by 69
Rated 3.0 out of 5.0 by MandH08 not the best
must be one of the worst holiday inn we've stayed in, very old and tired building and décor, their idea of air conditioning in this place was an electric fan, was kept awake most of the night with other residents banging car doors and the heat. we booked or thought we booked a double room but on arrival it was a twin. Staff could of done with putting a smile on their faces, but the breakfast food was not bad.
July 6, 2013
Rated 5.0 out of 5.0 by kps1202 Cheerful and helpful staff
As humans we are always quick to criticise. So it is nice to give praise where due. The staff go around their duties with good humour and grace and made the stay more enjoyable. I would certainly go to the hotel again whilst staying in the area
July 4, 2013
Rated 4.0 out of 5.0 by MrMond A good overnight stay
We stayed just one night, and had everything we needed. The room was comfortable and quiet, and the breakfast was good. We would have liked to have had better light for reading - but we have found that this is often the case in hotel rooms.
July 3, 2013
Rated 5.0 out of 5.0 by TheCunninghams Good family reunion
We stayed here to meet up with family in Peterborough. The Holiday Inn was very welcoming and clean. We booked 4 rooms and all the rooms were clean and spacious. Very good value for money. One member of our party thought the WiFi was expensive - but I didn't use it.
June 18, 2013
Rated 3.0 out of 5.0 by pyurt17 BMF show
Holiday inn express is usualy what it says on the label is what you get. But we found our room to be the last one in the hotel and it smelled as if it hadn't been used for ages.
it had a nasty odour even when you left the window open all day.
the coffee and tea was in very short supply
i hope this is just a one off as we have booked to stay with HIE again
May 27, 2013
Rated 3.0 out of 5.0 by oilyragdave Good hotel dreadfull internet.
The hotel was really nice and clean but I need internet and it was none existent, even in the lobby. This caused me loads of problems and the hotel seemed to shrug it off. This may not of been a big problem to some people but it was for me!! when are these hotels going to provide good internet as standard? I would stay here again but not until this is sorted..
May 24, 2013
Rated 3.0 out of 5.0 by Batman01 Nasty!
The room was awfull, smelled nasty, we let the window open while we got dinner to no avail. The rug was wet. After two visits to the front desk we were changed to a less smelling one but I could not relax after the experience.
May 21, 2013
Rated 3.0 out of 5.0 by Erics48 One night only, self and wife.
Stopped at the "Express" as it was cheaper that the nearby Holiday Inn and breakfast is included, breakfast was very good.
I always ask for soft pillows which never materialise, seldom able to tell which is which, this is no different to other H I Express. The bed was too firm for both of us and we ended up sleeping ON the duvet. (similar experiences with other H Inns. Would have loved to eat there in the evening but "Harvester" next was better value for money for food and drinks. In my experience H Inn prices are extortionate for what is being offered.
Staff friendly enough but my deciding reason for recently choosing H Inn / Express over rivals has been cost. I am seriously considering this reason if we get many more sleepless nights !
May 19, 2013
Rated 2.0 out of 5.0 by Ash18 Not Great.....
This is probably not going to be a place to stay in the future, unless everywhere else is booked up. It's relatively easy to get to and has a Harvester next door. The checkin experience was not as good as other Holiday Inn Expresses and was priced more expensive than better Holiday Inn Express hotels.
The room was clean and quiet so no complaints for that, but there was no personal touches that are offered by other sites for priority club members, the only acknowledgment was my name printed out on a piece of paper, not even in a table - fairly unproffesional to fair. This made it rather dissappointing to be honest.
April 30, 2013
Rated 5.0 out of 5.0 by tod52 1st class stay
Westayed at Holiday Inn Peterborough to celebrate our 40th wedding anniversary. We were made to feel welcome from the moment we walked through the front door,the staff were welcoming and nothing was too much trouble. When we booked we asked for a quiet room as we live in a remote village and are not used to road noise, we were given a room on the second floor in an even numbered room to side of the hotel, which had no road noise at all but it was close to the kitchen extractor fans which droned at night. The odd numbered rooms on the opposite side, probably around the 219 mark would have been quieter, we were offered a change of rooms but felt it not necessary because the hotel was busy and we had used the room the first night. All in all we had a very enjoyable stay and will definitely use this hotel in the future because the staff were excellent.
April 27, 2013
Rated 4.0 out of 5.0 by TedO Good Stay
Staying at the hotel on business, the location is very accessable to Peterborough. Plenty of car parking spaces, reception staff were very helpful, the room was spacious and well presented. The breakfast was very good.
April 24, 2013
Rated 4.0 out of 5.0 Welcoming, clean and comfortable.
As always received a warm welcome. Efficient check in and check out. Room was spotless and bed comfortable. Breakfast was also good.
April 21, 2013
Rated 4.0 out of 5.0 by KPBS Great value for money
We've stayed here before and it's great value for money. The bonus being we can bring our dog too. The bed in the room this time was not very comfortable (matress needs replacing asap!) and unfortunately lead to a rather disturbed night. Previously this has not been an issue. All round - good location for easy access to surrounding area and very friendly staff.
April 18, 2013
Rated 4.0 out of 5.0 by crez5150 Great Staff
Stay here regularly for work as it's close to the office. The staff are always great. The physical hotel is fairly average.
April 8, 2013
Rated 4.0 out of 5.0 by Deedog No complaints
This is the second time we've stayed here
the staff are friendly & polite, the rooms are clean & tidy & the beds are comfortable enough, the breakfast is ok & you get what you pay for, it was cheap considering it was a bank holiday, a bargain! The hotel was busy with couples & families, but also quiet, we stay with our two well behaved dogs in decent rooms for no extra deposit, We will definiteley be returning.
April 3, 2013
Rated 4.0 out of 5.0 by Sabina2013 Ecellent value for money
I always stay at the Holiday Inn Express in Peterborough - I find it clean and consistent. The staff are always helpful and polite. I did have a bad experience when my phoned-in booking was made in the wrong name, so it didn't appear that I had a reservation when I checked in. Luckily I remembered the name of the man who made the reservation and the error was identified and rectified, but I would suggest you keep a note of your reservation number and who you made it with just in case (I have had a similar problem connected to a cancellation also). Anyway, I would recommend the HIE Peterborough.
April 1, 2013
Rated 2.0 out of 5.0 by kpview Not again in Peterborough Holiday Inn Express
a) Food served during breakfast was not good, especially with the juice served in the machine had run out of gas and was pathetic.
b) In couple of rooms, the light affixed to the wall were not working, and in some rooms the table lamps were not working.
c) In couple of rooms, the shower had run out of hot water.
d) In couple of rooms, the water from the shower had no force and it took ages to take bath.
e) There was no iron box & iron board provided within the room. Believe for the 50 odd rooms there were only 2 iron box to be shared.
f) In couple of rooms, the heater was not functioning properly and there was no response on complaints
g) The internet connection speed was pathetic, and on complaining it was stated that it is being handled by Third party and the hotel authorities were helpless.
h) The internet connection provided was restricted to only 1 hour, which is not acceptable, given that other hotels which charges less than Holiday Inn Express provide 24*7 facility
March 21, 2013
Rated 5.0 out of 5.0 by Lincat No hassle, great service.
Suitably impressed, third time we have stayed over a period of years.
Good decor, welcoming staff, dog friendly - perfect for us.
March 17, 2013
Rated 5.0 out of 5.0 by Mary58 Value for money good service
We stayed here for one night. We were impressed by the cleanliness and comfort in the room. Very clean in commual areas. Staff polite and helpful. We expected a continental breakfast and were surprised by the variety on offer. Very pleased and would definitely use this chain of hotels again.
March 9, 2013
Rated 3.0 out of 5.0 by Rowdster Watch out for room 104
Usual holiday inn standards. Only BAD point was the horrendous smell coming from the sink in room 104. Not so nice when you are brushing your teeth.
February 20, 2013
Rated 5.0 out of 5.0 by Dorsetboy Great hotel, great staff
I stayed here for one night recently on business. The two gents on reception were very friendly and a credit to the hotel, they made me feel welcome as soon as I checked in.
I had a room at the side of the hotel and this was very quiet, although I did hear guests in rooms facing the dual carriageway complaining of the noise from the road.
The fact that there was a pub alongside this hotel is an added bonus and I enjoyed a good meal there.
Highly recommend this hotel should you be in the area.
February 11, 2013
Rated 1.0 out of 5.0 by Harry10 Sub zero outside... Anyone for a cold shower?
Horrible room with a convector heater
Horrible breakfast - rubber sausage, budget baked beans and scrambled egg substitute
Freezing cold shower
Very noisy, possibly a hen-party?
Contacted me on day 1 of a two day booking to ask when I would be checking out?
Good points - won't be going back. Sorry I couldn't be positive, it was an awful stay
January 22, 2013
Rated 5.0 out of 5.0 by locko Does what it says on the tin.....so to speak
An overnight weekend stay and not a single negative to report.
January 21, 2013
Rated 5.0 out of 5.0 by Jimbo01 Favourite Holiday Inn Location
All the Staff are so helpful and look after your every needs.
I Always look forward to my stay at Peterborough HIE.
Would Highly Recommened this Hotel to all.
January 12, 2013
Rated 4.0 out of 5.0 by jordan4 Excellent location and service
Excellent location with Harvester pub right next door.
A nice clean hotel with well equipped rooms.
Breakfast restocked numerous times whilst dining.
Would stay again.
Additional bed was not made up prior to stay even though it was a family room with 4 occupants. However, linen was provided when asked for and the gentleman at reception even offered to make the bed up for us.
Unaware additional bed was a double and with 2 children would have probably preferred two singles or a bed with a pull out one under.
Had a good weekend though and would recommend this hotel without reservation
January 5, 2013
Rated 5.0 out of 5.0 by Bob3 Excellent hotel difficult to fault
Very nice clean modern comfortable hotel just off the A1. Chose this hotel due to pets policy and value for money. Not disappointed in any respect. Room clean modern and comfortable. Breakfast very good with ample choice. Harvester next door offers excellent meals at reasonable prices. Would use again and highly recommend.
January 4, 2013
Rated 2.0 out of 5.0 by mazio Expensive Express hotel
Dreadful lighting in room, could do with some extra bulbs and avoid room 202 close to air compressor unit, very noisy! And there is no lift.
November 28, 2012
Rated 5.0 out of 5.0 by Margaret1945 The best Value and Comfort range of Hotels
Have used the Holiday Inn Express several times, both for staying and using their meeting room facilities for seminars etc. The facilities for both were excellent and I have recommended them on numerous occasions both in business and for personal use. If there is one available near where we need to be never hesitate to use Holiday Inn Express.
By the way, nothing was ever too much trouble for the staff, always warm welcome and friendly service. Thank you for making it an enjoyable experience.
November 17, 2012
Rated 5.0 out of 5.0 by CAFC62 Nice Hotel and Location
Very nicely located hotel with Harvester next door. We enjoyed our short stay here.
November 8, 2012
Rated 5.0 out of 5.0 by Mike20 Exactly what we expected
Holiday Inn Express at Peterborough was exactly what we expected and it delivered what we wanted
November 5, 2012