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Rated 4.4 out of 5 by 77 reviewers.
Rated 5.0 out of 5.0 by Clean rooms and great service We have stayed at this hotel several times in the last six months. The staff has always gone above and beyond to meet our needs. A special thanks to Candace for making us feel welcome. She would greet us by name when we entered the door. Great customer service!! July 30, 2014
Rated 3.0 out of 5.0 by Decent price The staff was friendly and very professional. Very decent price for those of us that are on a budget. Room was clean and orderly. My only complaint would be that my NON-SMOKING room REEKED of smoke. It was soaked into the bedding. Whomever cleaned it out should have informed management that the prior person smoked and should have had the room aired out. I have severe asthma and it was very hard to breathe. Once I got the room nice and cold it was more comfortable. July 30, 2014
Rated 4.0 out of 5.0 by Very comfortable room over all The room was great except for the smell of cigarette smoke in a smoke-free room. The bed was roomy and comfortable, the pillows were new and fluffy, and there were plenty of them. The towels were big and fluffy, there was a refrigerator and living area that made it more like home. I would stay again, and probably will. July 29, 2014
Rated 5.0 out of 5.0 by Great Stay I had a great stay at this hotel. Friendly staff and CLEAN and comfortable rooms July 28, 2014
Rated 5.0 out of 5.0 by Awesome! Our travel plans changed and we found the most convenient HIE along the way and it was a great find! July 11, 2014
Rated 5.0 out of 5.0 by Great Stay A great, new looking hotel in a terrific location. A terrific location meaning it was easy to find right outside the highway. Gas stations and restaurants nearby. Very clean overall. Breakfast was healthy. Friendly and pleasant staff. The rooms were extremely clean and the beds were just perfect and comfortable. Also, the room had the perfect amount of space needed. Probably the best hotel I have ever stayed in. Hope to see this place again! July 10, 2014
Rated 4.0 out of 5.0 by Convenient and comfortable Location west of Petersburg makes this the only choice for that side of town. But easy access to highways makes it accessible elsewhere. Rooms comfortable and good size with lots of amenities in room--as well as in lobby. July 9, 2014
Rated 4.0 out of 5.0 by Very Good for a brief stay HIEx represent a good value and this one was no exception, especially in an area where a quality property can be hard to find. Up to date and comfortable, this was a good deal given where we were. July 5, 2014
Rated 4.0 out of 5.0 by Ok hotel Overall not a bad hotel but have been in some much better Holiday Inn Expresses. I think it sometimes just comes down to the initial check in and greeting. My first impression was that the person working the front desk upon my check in was not very inviting. Could have been due to time of night or could just have been she was tired. Whatever....was not recognized as IHG rewards member either June 29, 2014
Rated 5.0 out of 5.0 by Great service Our stay at this Holiday Inn Express was not planned, or a leisure stay. We had a house fire and had to seek shelter elsewhere until our home is ready to be lived in again. The staff here have been so nice and kind and so helpful. just a great group of people that work here. The great breakfast every morning has been a pleasure. in fact, the best breakfast offered from a motel that we can remember. A great selection of a lot of breakfast favorites. Thanks to all the staff that has made our stay here a pleasant one. June 26, 2014
Rated 5.0 out of 5.0 by Awesome switch from another motel chain! We travel extensively each year. We have been pleasantly surprised by your hotel chain since we have always used a different chain due to point accumulation and free rooms at times. We were excited to have switched over to Holiday Inn Express and were very happy to have done so! Thank you for a wonderful weekend from--employees, rooms, breakfast, location, early room admission, etc.! June 21, 2014
Rated 5.0 out of 5.0 by Great Experience, after some difficulties When I first arrived, my room that was reserved was given to a guest who extended his stay so they gave him the room I reserved. I was then put in another handicapped room, where the air conditioner was not working. They immediately got the maintaince man to check out. I left and when I came back the room was quite hot. The air conditioner had tripped. The night manager felt so bad she offered me the presidential suite for the night at no additional cost. I was also comped for the original room. I was given the opportunity to stay in the presidential suite for my entire stay for the amount I was going originally pay or to move to the original room reserved. I chose to stay in the presidential suite. They were so accommodating, I needed to get a bench for the tub and they had that all set up by the time I got back on Friday night. The staff was continually apologizing for the mix up. My stay was very plesant. I thank the staff or making my stay so wonderful June 12, 2014
Rated 5.0 out of 5.0 by Fantastic Service My wife and I frequently travel between Delaware and Atlanta, previously for business, and now primarily for pleasure. As is our habit, we drive until we think we have gone far enough and then look for the closest Holiday Inn Express with our GPS. This is the first time we have stayed at the Petersburg/Dinwiddie location, and I must say, it was a most pleasant experience. I do not recall the name of the young woman who greeted us, but she put us at ease and set us up with a room, then recommended a restaurant, all before I had time to identify myself with the IHG Club card. She has a very bubbly personality and one can see she enjoys what she is doing. June 5, 2014
Rated 5.0 out of 5.0 by Friendly staff The staff at the Motes was very gracious. They bent over backwards to assist us in our stay and alowed us to park our motorcycles where they would be watched during our stay. June 3, 2014
Rated 4.0 out of 5.0 by Enjoyable Stay After a long day of driving I was happy to find such a hospitable and clean hotel right off I-85. No problems encountered with my stay. I highly recommend this property to future travelers. June 2, 2014
Rated 5.0 out of 5.0 by parking wish you had more parking if you go with a trailer you have to take it vmp thanks rick June 1, 2014
Rated 5.0 out of 5.0 by Anniversary My husband and I thoroughly enjoyed our visit. Thank you May 21, 2014
Rated 3.0 out of 5.0 by Great location, great staff! We visited family during our several day stay and the location is great and the staff is top notch. The facility is getting a but too old for me! It is definitely time for a renovation. May 9, 2014
Rated 2.0 out of 5.0 by Very noisy. Very noisy hotel. We could hear every door slam and people walking down the hall. One and half to two inches of space on the door to our room would let the light from the hall shine in through the top, side and bottom. We could not call the front desk as they are labeled bottoms and not numbers. Pushing the ‘front desk bottom’ gave us a busy signal every time. Had to ask for additional coffee and coffee cups for our four day stay. The Wi-Fi connection never worked. The staff was friendly and helpful, room was clean and the breakfast wasn’t the worst we’ve ever had. Over all I’d have to give them a C-minus. April 21, 2014
Rated 5.0 out of 5.0 by great stay Was a last minute stay on route. Staff were very accommodating and helpful. Highly recommended. Thanks. March 19, 2014
Rated 4.0 out of 5.0 by Great place to stay, pleasant staff Nice clean rooms and grounds. Comfortable bed, good nights sleep. Would stay again. March 9, 2014
Rated 5.0 out of 5.0 by Recent stay Over all I had a great stay. The only thing was the T.V. channels were all snowy, not clear. No HD channels. poor quality. The other thing is the smoke detector was hanging from the ceiling by the wires. March 9, 2014
Rated 5.0 out of 5.0 by Service and staff are always pleasant . My stays at this location is my time to relax after a long trip. This location has become my hideaway resort, the staff is helpful and eager to assist you. Your hot and delicious breakfast bar reminds of your mother's kitchen in the morning. December 19, 2013
Rated 4.0 out of 5.0 by Accessible, Hospitable & Convenient This is where we look forward to staying when our family gathers in Sutherland, VA . The staff is very hospitable. The accessible room makes our stay easy. We especially appreciate not having to battle chemicals from the house cleaning products & the linens. With just a few improvements HIE in Sutherland, VA could be excellent. December 5, 2013
Rated 2.0 out of 5.0 by Small beds Clean hotel good staff but the beds are the size of postage stamps. If you 're traveling with more than 2 in your party expect to have a sleepless night. This place really needs to upgrade its bedding especially considering their price . December 1, 2013
Rated 5.0 out of 5.0 by AWESOME Treated like family and could not ask for anything else!! November 25, 2013
Rated 5.0 out of 5.0 by Birthday Weekend My experience with this hotel has always been excellent. I use it for myself and my family when they visit. November 20, 2013
Rated 5.0 out of 5.0 by Very nice and clean and modern rooms, great flat screen TV with lots of channels Stayed there on a business trip. It's a nice clean hotel is a safe area. No worries of parking car there. Staff was polite and prompt. November 12, 2013
Rated 5.0 out of 5.0 by Great Place to stay in Petersburg The Holiday Inn Express in Petersburg-Dinwiddie provides a clean, comfortable accommodation at a reasonable price. The hotel staff was exceptional and catered to all of our needs. A special Kudo to Verlina in the breakfast room for her service and friendly demeanor. Location is great for the battlefields or the Virginia Raceway complex. November 12, 2013
Rated 5.0 out of 5.0 by Excellent place to revisit I had a very wonderful experience while staying there and your services and the hotel are wonderful! Will come again with my family!! This was work related... November 6, 2013
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