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Rated 4.4 out of 5 by 98 reviewers.
Rated 5.0 out of 5.0 by Comfortable Rooms I had a pleasurable experience at this Holiday Inn Express. It's always nice to feel good about where you are staying when you are away. It was Home away from Home!!! January 29, 2015
Rated 2.0 out of 5.0 by Much noise on first floor We were assigned a room on the first floor. There was much noise. Once around 3:00 AM, a television from the common area was blaring and could be heard easily in the room. Around 6:30 AM, staff apparently was conversing loudly in the common areas for a period of upwards of 25 minutes. This also could be easily heard in the room. This interfered with our rest and sleep twice during our stay. December 28, 2014
Rated 4.0 out of 5.0 by Great for an overnite stay The room was fine, except the rug seemed wet and it smelled musty. The tub and shower need an extra handicap bar on wall over soap dish. I took a bath and had a difficult time getting out of the tub. December 23, 2014
Rated 4.0 out of 5.0 by Warm and Caring Staff This is a very warm and comforting hotel. The staff are exceptional and I will stay here again. December 22, 2014
Rated 5.0 out of 5.0 by Room very comfortable - good breakfast Good service and breakfast was served earlier than posted so this facilitated our early get-away. December 16, 2014
Rated 5.0 out of 5.0 by Best deal in Petersburg This hotel is very well managed. The people there actually enjoy being of service. December 15, 2014
Rated 2.0 out of 5.0 by Not the best, but if you don't have any other option... It is a typical Holiday Inn Express where the rooms and facilities are in general terms, CLEAN and COMFORTABLE. Their problems come in the personnel side. The ladies in the front desk are indifferent and self absorbed. They have no issues in answering their cell phones and talk to their friends while you are interacting with them. This is far from the service that most Holiday Inn Express give to customers in the rest of the country. The manager is behind this ladies doing the same thing so I guess that is just the culture of the personnel at this specific facility. Once you get to your room and get on the sad internet that is offered, I guess you can have a good sleep. Try it if you want but don't get your expectations too high. Part of the problem is that there is no many hotels around the area and they know it. Oh, and by the way, the breakfast is horrible. It is limited in choices and it is not uncommon for the trays to be empty since it takes them a while to refill them. As I said, not too much in a hurry to service their customers. December 12, 2014
Rated 4.0 out of 5.0 by Nice staff - ok access to I-95 Checked in late the day after Thanksgiving. The gentleman at the front desk was so nice and helpful and offered to put on a fresh pot of coffee. He could have just as easily told us to make it ourselves upstairs in the room, but instead he took a personal interest. Room was utilitarian and what you'd expect from a HIE near the interstate. Parking was adequate, room AC/heat worked fine, clean. The only downside was the lack of heated, indoor pool, which properties of similar cost offered. There were a couple of treadmills and a small exercise room. Was 15 min late checking out and had a knock on the door from housekeeping but they were more than gracious in acknowledging our delay and not hassling us. The location is kind of off the beaten path a bit, so it was quiet and we had a good night's sleep. All good! December 2, 2014
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