Rated 4.2 out of 5 by 146
Rated 3.0 out of 5.0 by Roger 3 Not up to Holiday Inn Express standards
Stayed 1 night using travel coupon book. After a long drive, we moved all our stuff into room. After flushing toilet 3 times it no longer would flush. It was a hassle to relocate to another room and customer recovery for inconvience was lacking. Condition of room (except for toilet) was decent even though property is 7 years old. In coupon book, property was described as "brand new" which is certainly untrue. Whirlpool was lukewarm. Breakfast was pretty standard for this type of hotel. Very few places to eat in surrounding area. Basically not worth the price I paid given the other choices along route I-95.
May 22, 2015
Rated 4.0 out of 5.0 by mjs506 Nice hotel but poor breakfast
The variety of breakfast items was poor. Scrambled eggs tasted like powdered eggs. No hard boiled eggs, no fruit, no muffins. Staff didn't replenish as they should, especially with the group of military personnel staying at the hotel at the same time as us. Otherwise, hotel was nice but they need to improve their breakfast choices and staff.
May 16, 2015
Rated 1.0 out of 5.0 by Trouble1223 Head house keeper
The hotel it self was ok.The head housekeeper as she describe herself was rude and obnoxiously. Told us we had to leave after we ask for a late check out. She stated my staff did not ask me and it's my decision who can stay n who leaves. My response was well you need to take that up with your staff that's not my problem that you all did not discuss this. do she said well if you want to get technical when ur son girlfriend threw up I could of charge you all for a cleaning free but I didn't. My response was sweaty do your job. I ask for someone to clean the room she gave lip about that so I told her I'll do it my self ask for dish towel dish was I got liquid a gentleman brought dish liquid no towel wow. So the head house keeper said well I don't do dishes ok fine I stated give me the stuff I'll do it myself. Never gave it to me tolde to put it on the dishwasher. And run it. Wow bad experience never will stay there again. We are military family and we had three rooms they night 503,307,and 200. Mr smith also military him and his wife check out because the head house keeper was RUDE.
May 13, 2015
Rated 5.0 out of 5.0 by Bean46 Clean room and friendly staff
Rooms were clean and comfortable, the staff was helpful and friendly. Would definately stay here again.
May 12, 2015
Rated 5.0 out of 5.0 by ArborGuy Great place to stay
Always a great stay, when I'm in the Petersburg area. Convenient location just off exit 45 along I-95, great access to local stores and restaurants, gas stations nearby. Always clean, tidy, friendly staff. Rooms are quiet and make for a restful stay.
May 9, 2015
Rated 5.0 out of 5.0 by michael1285 Clean Hotel
AFTER A LONG DAY OF TRAVELING WE DECIDED TO CHECK IN AT HOLIDAY INN EXPRESS UPON ARRIVING WE WAS GREETED WITH A YOUNG LADY WITH A BRIGHT SMILE AND SHE GAVE US A GREAT DISCOUNT ON A SUIT.WHEN WE GOT TO OUR ROOM WE NOTICE A MUSTY SMELL MY WIFE STARTED CHECKING THE ROOM OUT IN SHE FOUND A DIRTY WASH CLOTH IN THE SHOWER .THEN WE FOUND LONG BLONDE HAIR ON THE BED THAT HAD US THINKING THE ROOM WASN'T CLEAN. SO I WAS GOING TO CALL FRONT DESK BUT MY WIFE AND I JUST PULL THE SHEETS BACK LAYED DOWN CAUSE WE WAS LEAVING AT 4 AM IN MORNING
May 7, 2015
Rated 5.0 out of 5.0 by tfrmd Stay
This was a way stop on my way to Bethesda MD. Nice hotel well maintained nice room. No issues and the staff was attentive.
May 7, 2015
Rated 4.0 out of 5.0 by George L. Pleasure Trip
Hotel was busy on our arrival and no rooms were available for a coupon rate. We settled for a suite that was more expensive then we budgeted for. The room was luxurious and I'm sure worth the money but I just needed a place to stop for one night. I would consider a return stay to this hotel in a lower priced room.
May 7, 2015