Rated 4.3 out of 5 by 102
Rated 4.0 out of 5.0 by Babsie22 Nice Place
When I arrived at this place I was pleased with the ample amount of parking. The front desk staff greeted me and were polite and professional. Kudos to Ebony and Ivory who assisted me with my business needs. These two ladies were very responsive to my needs. Sade' who took care of the breakfast area has a great attitude and is willing to assist. She kept the area stocked and clean all morning. My room was large and I had enough space to conduct business. The internet service was great and so were the channel choices. The only issue while I was there was the gym; which, had a few broken machines and the water cooler didn't have cold water. Otherwise this location is great to stay at and the staff is very friendly and helpful. I definitely would recommend this location.
December 8, 2014
Rated 4.0 out of 5.0 by HIE Guest53 HIE Petersburg
Quiet, easy access to Ft. Lee and surrounding area for business and dining.
December 7, 2014
Rated 5.0 out of 5.0 by 18Mhelman Upgraded To A Suite
My wife and I were travelling and thought that stopping here was a good way to break up the trip. The hotel was easy to find since it was very close to I-95 and we didn't have to travel far off the highway.
We were surprised when our accommodations were upgraded from the regular king room to that of a suite. It was a pleasant surprise. I do know that as a Platinum Elite member I have been upgraded before but because it was during the Thanksgiving Holiday we didn't think that we would be accommodated in this way.
The morning breakfast was the usual fare that is offered at Holiday Inn Express except that the pancake machine was in disrepair and they didn't offer any other alternative to compensate for the lack of pancakes. I would have thought that the hotel would have either had their machine repaired or replaced during this peak holiday season. I do hope that this will be remedied before our next trip down South.
Aside from the problem with the pancake machine, the staff was wonderful and made the beginning of our trip a nice one.
December 4, 2014
Rated 5.0 out of 5.0 by MommyElk We loved the 6 person rooms
We stayed here both on our way up North for Thanksgiving and on our way back home. In both cases the staff was very friendly and efficient. The rooms were clean and comfortable. We got a 2 queen bed suite, with sleeper sofa, which slept 6 people. Most hotels these days will take 4 or 5 people max per room. We've got 4 kids, so this hotel was great for us. There was also a door between the bedroom and front room portion of the suite which was nice for privacy. They were located very close to I-95 and easy to find. The breakfast was fine. Scrambled eggs, muffins, biscuits and gravy, cereals, yogurts, etc. The price was good. We were able to use reward points for one of our nights.
November 30, 2014
Rated 4.0 out of 5.0 by idahogrose get new beds/gym/business center
The beds here are not updated, as I have experienced in every other HIE I have stayed in. Breakfast was good but the same thing all four days. In the exercise room one treadmill is broken, the other doesn't work right, and the elliptical doesn't work right either. The business center only has one computer.
This survey gave 4 stars. I would have only given 2. Was not what I expected from HIE.
November 29, 2014
Rated 5.0 out of 5.0 by Blades33 Great service
Staff was very professional and curtious and met all of our needs.
November 25, 2014
Rated 5.0 out of 5.0 by hope bond Would stay again
Great hot breakfast, friendly people. Very clean and nice. Highly recommended.
November 20, 2014
Rated 5.0 out of 5.0 by T555 Great Staff and Breakfast
Friendly Staff and breakfast well stocked / maintained.
November 19, 2014