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Rated 4.2 out of 5 by 111 reviewers.
Rated 5.0 out of 5.0 by Overall Good experieance Breakfast was not that great and biscuit was very hard. January 19, 2015
Rated 5.0 out of 5.0 by Exceptional service We were traveling home and stopped for the night. What a surprise. A room was available, without prior reservations, and what a room. We requested a king size bed and were surprised to see a 2 room plus bathroom. It had a very nice sitting room separate from the bedroom and a very nice bathroom. Very clean and comfortable. We had a problem with the heat, but the front desk personnel came up and fixed it immediately. She would have put us in another room if we had more problems, but we didn't. They told us which restaurants were in the area and recommended a couple. The breakfast was very good, very fresh. I would definitely go back to this Holiday Inn Express. January 14, 2015
Rated 4.0 out of 5.0 by Convenient, Quiet and Clean The hotel was very quiet, clean and comfortable. The only issue was the one of the mattresses in the room. Since we were there for one night it wasn't too big of a deal. However, I would have requested another room if the stay was longer. January 7, 2015
Rated 2.0 out of 5.0 by Ok room......DON'T DO BREAKFAST!!! I have stayed at a number of HIE when I travel and this was the second worst HIE ever! Guarantee I will never stay at this one again! Upon check-in I was not given my IHG Rewards courtesy pack. When I asked about it I was informed they don't do that. Too tired to argue after a long drive (I would deal with Customer Service in the AM) my daughter and I went to our room. Room was clean and nice, comfy beds...that was the only caveat to the stay. Went down poolside and it was dark and dingy...pool deck was mildewy and the whirlpool water was dingy....EEWWW!! Went down to breakfast in the AM and OMG!! There is literally NO FOOD!! NO...pancakes, waffles, bacon, biscuits, eggs of any kind, cereal, cinnamon rolls or pastry....NADA!!! There were a couple of pieces of fruit...apples and oranges...a couple of English muffins and a few small muffins. When I asked about more food coming out I was given an eye roll and a shake of the head. There were at least 30 of us standing in the dining area!! My daughter ended up eating a small container of oatmeal and I had a very small container of yogurt. January 5, 2015
Rated 4.0 out of 5.0 by Visiiting the kids. We enjoyed our stay at this Hotel. The staff was very friendly and helpful. If ever in the area I would recommend this property. The only problem was the breakfast they were out of juice one morning and another everything was picked over. January 4, 2015
Rated 3.0 out of 5.0 by poor customer service check in was slow and uninformative. i was not greeted as an ihg member January 1, 2015
Rated 5.0 out of 5.0 by Great Service and Affordable Price The front office person at the time of check in was very personable and accomodating. Check in was quick and easy. Everything was better than what the price reflected. A great value. We stopped here on the way to Pennsylvania and were so pleased, we stopped on the way back. December 26, 2014
Rated 1.0 out of 5.0 by poor cleaning, disgusting room conditions Upon arrival room was dirty bathroom was filthy and there were dirty sheets and blankets for sofa bed. Wanted to enjoy pool with the kids but were greeted by bugs crawling all over pool deck. Breakfast was awful no choices and food that was old and not refreshed. No options and witnessed the breakfast attendant stiring old food around to try and make it look fresh. Upon asking about any fresh bread or fruit was given a very nasty response. Have stayed in a few holiday inns and am not impressed in the brand. Will go farther to stay away from any holiday inns in the future. December 24, 2014
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