Rated 4.2 out of 5 by 156
Rated 5.0 out of 5.0 by MC52162 Great stay
Just driving through and stopped at this hotel.Staff was awesome room was clean and inexpensive. Easy to find off of I95. Nice Pool and hot tub.
July 4, 2015
Rated 2.0 out of 5.0 by Varky Not good enough
Front desk staff seemed to have no knowledge of local area. Food barely edible. We returned to the room at 2:15 pm to find it had not been cleaned although we were out of the room since 7:15 am. Housekeeping did not show up all day.
June 28, 2015
Rated 1.0 out of 5.0 by cody 2 Broken bed
arrived at approx. 11:30pm to see if a room was available. Waited at desk for 10 minutes for someone to show up to help. The said they were sorry but had to go to another floor.
Got to our room, very tired. We thought be looked strange, but we tried to go to beg anyway. We both got on our side of the bed and immediately rolled into the middle. could not get out of the middle without hanging on. Do not know why staff had not reported this problem when bed was made up.
We were given another room said it was a suite. Bed was fine, but room was unclean and outdated. Carpet was dirty and needed to be cleaned. Trash laid around in room. But we were tired and stayed.
We have not every stayed in a Holiday Inn Express that has not been in great condition.
Staff was friendly and tried to help.
June 25, 2015
Rated 5.0 out of 5.0 by Ohio Rick Another great experience
Another nice experience. The best surprise is always NO bad surprises. That's why I use Holiday Inn Express exclusively now.
June 17, 2015
Rated 5.0 out of 5.0 by BaseballMom2015 Great Experience
It was a wonderful experience. Staff was very attentative.
June 17, 2015
Rated 4.0 out of 5.0 by IUguy Great staff and breakfast
The bed was too soft for good sleeping, and the cleanliness wasn't up to Holiday Inn's usual standards. The premises were very attractive and the breakfast was excellent. The location was very convenient too.
June 15, 2015
Rated 1.0 out of 5.0 by Quickmick Dark and depressing
Booked in advance for three nights at the end of our holiday. The suite was dark, depressing and cell like. We had to have the lights on permanently. Crumbs around the edges of the room and the TV didn't work properly, the listed channels didn't match the selection made on the remote. Finding something to watch was a guessing game. Reception staff said the rooms were all the same and that Holiday Inn had changed their TV contract. Asked to see the Manager but was told she was unavailable. We cancelled the remaining two nights and booked in next door. Shameful episode and spoiled what was a wonderful holiday.
June 6, 2015
Rated 5.0 out of 5.0 by ZamBam Great room layout, good clean room, pool is in terrible shape.
Overall we had an excellent stay at this HIE. The suite that we were in had the best room layout that we've stayed at. The living room area and the sleeping area were separated by the bathroom and a door and both areas had their own TV. The furniture and bathroom seemed to have been updated relatively recently and the bed and furniture were all in good shape.
The breakfast area was very clean and well cared for. We've stayed at HIE in a number of locations and this was the first to have omelets instead of scrambled eggs, a nice change.
The only big issue was the indoor pool. The doors into the pool area are both badly in need of replacing. None of the windows open fully which is a problem as the Chlorine smell is overpowering and burns your eyes within 5 minutes and the water is cloudy. The pool is unusable at the moment and our kids were really looking forward to a dip after a long days drive from Disney.
Two nits. We were on the 4th floor and the elevator stopped about 1 1/2 inches above the floor and the floor there by the elevator on the 4th floor slopes away from the doors which is not a good first impression going to your room.
The staff was great, very friendly and efficient. The problems were mostly nits and we'd definitely stay at this HIE in the future if we were in the area.
June 1, 2015