Rated 4.4 out of 5 by 95
Rated 5.0 out of 5.0 by Ski Team Mom Group stay of Ski Team
Our ski team stayed here for the high school State Finals competition. The staff has wonderful in setting up a great stay for us. They were very patient with us from setting up 2 blocks of rooms (one for coaches/racers and a second block for families) to filling out paperwork for our school district. They reserved the conference room so we could have a pizza dinner. The staff had great recommendations for local restaurants. All the staff were helpful and plesant; Marjaree is the manager and she was top notch!
February 28, 2014
Rated 5.0 out of 5.0 by stang1962 SO Clean!!!!!
We have stayed at this Holiday Inn
Express many times!! We will come back!!! So clean!
February 26, 2014
Rated 5.0 out of 5.0 by Cooksalot Excellent property
Overall, we enjoyed our three night stay. We had a queen executive suite with a kitchenette, fireplace and lovely view. We appreciated the 2 full bathrooms and full size fridge. The furnishings were very comfortable. The beds and pillows were outstanding! The staff were prompt, courteous and friendly. Breakfast was comparable to those in other chain hotels. We used the pool and spa every night after skiing. They were also outstanding. The only issue we had was that we could hear every step, movement and sometimes conversations of those directly above us. As usual in many hotels these days, other guests inconsiderately let doors slam and children run in the hallways, which also caused sleep interruption. However, I would return to this property again because the pros definitely out-weighed the cons. I would take some earplugs though.
February 25, 2014
Rated 4.0 out of 5.0 by lmamma222 Nice visit
Overall a nice visit. It was a bit crowded in the breakfast area, but not a big deal. Would stay again.
February 21, 2014
Rated 4.0 out of 5.0 by Smiley85 Another Great Stay, Just Disappointed w/ Customer Service
I have stayed at this hotel countless times and each time is better than the trip before. Love the hotel and the staff. Everyone at this hotel is great, especially Nancy, she's the best!!!
I am however a little disappointed with the cusotmer service regarding an item I left behind on my last trip. My recent stay was for three nights and upon arriving home my first night back, I realized I forgot my electric toothbrush. I called right away (did not speak to Nancy# and sure enough housekeeping had tunred it in. Great! I was asked if they could ship it out using the credit card I used for my stay and I confirmed. After 5 days I called back to make sure it was mailed out. The person #not Nancy# who answered told me it was sent out and should arrive shortly. Tonight #2 days later), I just called back. I was planning on confirming my address, however, the guy who answered the phone told me it is still at the front desk. Very disappointing. I am driving up this weekend to pick it up. Way out of my way but I don't think they ever had any intention of mailing it.
February 20, 2014
Rated 5.0 out of 5.0 by lew67 Great location, Clean rooms, Next to three ski slopes
The staff are very friendly, clean rooms, comfortable beds, breakfast not the best but it was free so not complaining. Free limousine service.
January 26, 2014
Rated 5.0 out of 5.0 by FamilyhavingFun great location for a ski trip
We really enjoyed our first time visit here and we have booked another stay already. Our room was great, the pool, hot tub, and sauna were fantastic, breakfast was ready. Plenty of restaurants nearby and complimentary limo service to make it a great experience. We choose this location because of the proximity to three ski slopes and it worked out wonderfully for us.
January 12, 2014
Rated 5.0 out of 5.0 by MLR22 Continue to be impressed
I travel quite often but have never written a review and I also never give all high marks on surveys but the Petoskey Holiday Inn continues to impress me. My husband and I live less than an hour away and this hotel is our getaway once or twice a year. The suites are amazing, the limo shuttle is a treat and the staff members are always friendly and helpful. Between the two of us, we probably stay in hotels about 20 times/year for work or vacation and we've become pretty particular about our accommodations. We've stayed at this Holiday Inn at least five times in the past few years and absolutely love it - every time. Keep up the good work!
January 8, 2014