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Rated 4.6 out of 5 by 212 reviewers.
Rated 5.0 out of 5.0 by Michigan's Finest While on business I frequent this location. Upon entering this location the manager always addresses me by name and my booking is always prepared in advance. This location genuinely looks after your every want and need. The managers behind the counter are always quick with new and good suggestions for restaurant locations. October 30, 2014
Rated 4.0 out of 5.0 by Great room, yummy breakfast, lukewarm spa tub We had a "valley view" room with a postcard-worthy view. The 42" TV was awesome. Staff was very courteous and friendly. The breakfast area was crowded in the morning. The eggs were a bit dry, but the other hot food (sausage, biscuits and gravy, pancakes) were good. There were plenty of cereal and juice choices as well. Our only issue was with the spa tub. The temperature was lukewarm at best, rather than the hot tub that we were expecting. October 30, 2014
Rated 5.0 out of 5.0 by Recommended property as usual staff was superb who is always make me feel welcomed October 29, 2014
Rated 5.0 out of 5.0 by Great Hotel Breakfast was over cooked ......but staff and the room we very comfortable October 27, 2014
Rated 5.0 out of 5.0 by Color Tour Awesome time. Everything was great. Would stay there again. October 26, 2014
Rated 5.0 out of 5.0 by 尊贵体验,梦幻之旅 我是被酒店豪华的摆渡车接入酒店的,着实体验了一把什么是尊贵,入住手续办理的很方便,房间内的按摩浴缸我做喜欢,酒店周边环境好,我是10月去的,周边树木有红的,绿的,黄的应该是最美的季节,早餐很丰盛,但都是西餐,作为中国人有点吃不惯,摆渡车很方便,但注意结账之后是不提供的。 October 24, 2014
Rated 5.0 out of 5.0 by Great Hotel Excellent hotel to stay in. This was our 3rd time staying at this facility. Beautiful views from the balcony. Clean rooms, comfortable beds, fireplace, jacuzzi tub, kitchenette all make for a nice stay. October 23, 2014
Rated 4.0 out of 5.0 by Clean room and dirty bath room We had an excellent stay. The beds were comfortable and clean. October 23, 2014
Rated 5.0 out of 5.0 Great place to stay It is a beautiful hotel in a beautiful area. Service is excellent. Ask for a valley view. October 22, 2014
Rated 5.0 out of 5.0 by Had a few problems here. I purchased this night at the Holiday Inn Express for my daughter and her husband on their wedding night. I had requested a "sweetheart" package to include rose petals on the bed and a box of candy to make it extra special for their special night. Unfortunately, the staff did not put the "sweetheart" package goods in the room, so it was just plain for that night. In addition, the price charged did not include the AAA membership discount I had requested when I reserved the room, and I was charged for the missing "sweetheart" package. I called and the person on the phone reassured me I would be refunded $25 for these two mistakes. The "sweetheart" package was supposed to cost $20 and I am sure the AAA discount would have been more than $5. So I don't feel the hotel properly reimbursed me for the problems. Also, the price charged at the hotel was considerably higher than other similar hotels in the area. So I do not feel it was a good value. My daughter did tell me that the room was clean and adequate, though, and that the breakfast was good. October 22, 2014
Rated 5.0 out of 5.0 by comfortable bed and breakfast tables My group loved the extreme comfort of the mattresses. At breakfast, we sat at the one table that had been cleaned. Several tables were empty but not wiped clean. October 22, 2014
Rated 5.0 out of 5.0 by Appreciated Kindness of Staff Overall, wonderful experience. Pro: wheelchair at front entrance was very much appreciated by disabled member of our party discounted rate available for stay related to attending medical care in city overall cleanliness of guest room and bathroom, pool and hot tub accommodating staff e.g. request for additional towels fulfilled immediately room was quiet and afforded us a good sleep breakfast offered both skim milk (seldom provided at other hotel breakfasts) and fresh fruit options (also at front entrance - great idea!) staff were friendly and made us feel welcome Con: one member of our party felt pillow was too "puffy" and did not consider it comfortable October 22, 2014
Rated 5.0 out of 5.0 by Excellent place to stay for a fall get away. This is a great choice for fall color tour. The view from the breakfast area of the fall colors in the valley was gorgeous. We will plan to come again next fall. October 22, 2014
Rated 3.0 out of 5.0 by Average at best The front desk staff were friendly upon arrival but not after that. When we had an issue with the vending machine on our floor not giving what we purchased the front desk staff just said oh well. The rooms were average at best with a fantastic view of the parking lot. Breakfast was an absolute joke. The room is clearly too small for all of the people the hotel accomodates and therefore there was never any seating available. The staff could barely keep the coffee stocked in the pots there was not a chance of getting any food. By the time the staff brought out any replenishment the line was crazy and you could not get anything. There was a very nice Bob Evans across the street that we visited as we could not get food at the hotel. October 21, 2014
Rated 5.0 out of 5.0 by Great Business Hotel in Petoskey When I travel for business I don't usually expect to enjoy the ambiance of the hotel I stay at. However, this Holiday Inn Express was pretty beautiful--with fantastic views. Overall, the experience, service and facilities were fantastic. October 20, 2014
Rated 4.0 out of 5.0 by nice hotel hotel was a very nice place to stay...had trouble getting our room at check in. Staff was very apologetic but hard to get ready for a wedding without a room. Other than that was a nice place to stay. October 17, 2014
Rated 4.0 out of 5.0 by beautiful view - comfortable bed The hotel was very nice - room great, view great, front desk day clerk was a little unpleasant - I mentioned that 1 elevator did not seem to be working and I got the third degree instead of Thank You we will check on it. The same person when we checked in gave my Son who was reserved under my name a bit of hassle and then when they checked out - she insisted they return the room keys - I have stayed in a lot of hotels and have always left the room keys in the room upon departure October 16, 2014
Rated 5.0 out of 5.0 by Comfortable Our room was comfortable and the staff very helpful. If we return to the area, I would stay here again. October 15, 2014
Rated 5.0 out of 5.0 by Excellent Stay Excellent Location, Facility, Rooms, and Staff. One of the better Express locations I have visited. October 14, 2014
Rated 5.0 out of 5.0 by Petoskey in the fall We stayed at this location recently for 2 nights. The staff was very pleasant and helpful. The property is very well maintained and appears as new. It is close to everything in the area.Nice touches like bottles of water to grab as you go show the extra effort of customer care. October 13, 2014
Rated 5.0 out of 5.0 by Mini King Suite a must... The suite was great. Full-size refrigerator, dishwasher, pots October 13, 2014
Rated 5.0 out of 5.0 by Staff is A I've always had a great experience every stay at Holiday Inn Express and it all starts and ends with the staff. Wonderful people that remember you on frequent visits and go out of their way to make your stay excellent. The rooms are open and spacious, comfortable with great views in near every direction. I'll be back. October 13, 2014
Rated 5.0 out of 5.0 by Great service When checking in we were greeted with a smile and a cheerful hello. Being a member we received an upgrade which is always nice. The mattress was very comfortable and I loved the pillows Infact I would like to know how to purchase some. The breakfast is a hot breakfast not just donuts or sweets. They even have a pancake maker. The view was beautiful with all the trees changing I colors in the valley.. October 12, 2014
Rated 5.0 out of 5.0 by Very Comfortable and clean room Front Desk very helpful when we phoned in our reservation and very helpful upon arrival. Room was very clean, as was the bathroom. Enjoyed staying at this Holiday Inn and would stay there again if we come back to Petosky in the future. October 12, 2014
Rated 5.0 out of 5.0 by Great End to our Color Tour of Michigan We spent a week in the upper peninsula enjoying all the beautiful colors. We ended our trip in Petoskey to visit with family. It was a great ending. The room was beautiful and comfortable. We had our family back to our room because it was so nice. We left the next day feeling relaxed and refreshed. We will definitely stay here again next time we visit the area. October 8, 2014
Rated 5.0 out of 5.0 by Great view of Petoskey Great location, friendly staff, comfortable rooms. October 6, 2014
Rated 5.0 out of 5.0 by Leafers Pillows were large and comfortable with softness choices. Bed sleep good, room was clean and comfortable. Hotel quite, check in and out was simple and attend was very pleasant and helpful. Had cookies upon check in and water at check out. Price a little high but good location and would stay again. October 5, 2014
Rated 5.0 out of 5.0 by Beautiful views from the back of this hotel Great views from the rear of the hotel. Rooms clean with very comfortable beds. limo shuttle service available for free to take you to restaurants. October 3, 2014
Rated 3.0 out of 5.0 by Hotel was Clean and Valley View was Nice However, for the money paid the rooms were not the caliber of the cost. Walls were very thin and beds were not that comfortable. The staff was friendly enough and the breakfast was ok, but not great. The eggs were rubbery and the pancake maker didn't work. Cinnamon rolls were good and warm. Coffee was also good. Pool area looked nice and clean and there was an outside patio to eat breakfast or just relax overlooking the valley. October 3, 2014
Rated 5.0 out of 5.0 by Beautiful facility with excellent service We have stayed here many times, and always look forward to our next visit. It is the nicest hotel in the area, with impressive service. October 2, 2014
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