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Rated 4.5 out of 5 by 165 reviewers.
Rated 5.0 out of 5.0 by Would definitely go again The only thing that wasn't excellent was the pool, the first night, It was foggy and had clumps of hair floating around. The second night the pool was better but the hot tub was still funky. August 31, 2014
Rated 5.0 out of 5.0 by Outstanding Hotel In Looks, Room and Service We stayed here on vacation. It was an outstanding Hotel experience from the minute we drove up to the hotel to when we drove away. The outside of this hotel was beautiful and well kept. The service at the front deck was wonderful and you could see that the people that work there enjoyed their jobs and people! The hotel room was exceptional and so clean... We had a beautiful view, a great night sleep, and felt like we were at home. Breakfast was wonderful and we told the day manager what a great hotel stay it was, When we went to our car, some om was even washing our windows to our car! Just a Outstanding Hotel! Wish there were more like this one! Thank you to ALL-- August 28, 2014
Rated 5.0 out of 5.0 by A great choice If you have a choice of rooms choose a room in the back of the hotel. The roadside was a bit noisy during the day but did quiet down at night and the back of the hotel has a fabulous view. They let us check in at noon instead of the regular 4PM check-in and upgraded us from a double room to a business suite. I assume this was because it was a Sunday night and they were not full. We left early in the morning so we did not get to enjoy the breakfast which starts at 6:30AM. We loved our suite, I used the pool which was very, very nice and everyone was friendly. This is a newer hotel and very nice. August 28, 2014
Rated 5.0 out of 5.0 by Very nice stay Only issue I had was alarm clock set for 6:30 a.m. Didn't notice it was set to go off and disrupted what had been an opportunity to sleep in, something that had not happened in a long while! Otherwise, a great place to stay... August 28, 2014
Rated 5.0 out of 5.0 by Great Place to Stay The hotel location is great! You will be minutes away from the casino, beach, and downtown. The hotel staff was friendly, rooms were clean, and breakfast was excellent (a good variety if you have kids!). The room we stayed in had a kitchenett and all the basic essentials to enjoy a meal were supplied. August 26, 2014
Rated 5.0 out of 5.0 by Petosky Beautiful city. Hotel was conveniently located to all the local amenities. August 26, 2014
Rated 5.0 out of 5.0 by "World Class" customer service All our needs were met with professional attentiveness. Hotel was very clean. The limo service was a great bonus. August 24, 2014
Rated 5.0 out of 5.0 by Comfortable Stay Had a very comfortable stay. Room could have been cleaner. August 22, 2014
Rated 5.0 out of 5.0 by Comfortable bed great staff Thanks for the great stay, fun atmosphere. Very easy access to down town. Love the lemon/lime water!!!! August 22, 2014
Rated 5.0 out of 5.0 by Steve Nice Hotel.. Excellent Staff, Very helpful and attentive to my needs --- recognize me as a regular and they all make me feel like they appreciate my being there August 21, 2014
Rated 5.0 out of 5.0 by Great service My stay was quiet, comfortable and the room was very clean and pleasant. Every staff member I interacted with was friendly and cheerful. An impressive aspect to my stay was a thank you card on my car door and the fact that they had cleaned my car windows for my journey home. After a five hour drive it was a much needed and welcomed service! August 19, 2014
Rated 5.0 out of 5.0 Thumbs up! No regrets ! Worth the price ! We initialy hesitated to book a room at this hotel as we thought it a bit pricey but were quickly reassured upon arrival that we had made the right choice. Our stay at the Holiday Inn Express in Petoskey was awesome ! The friendly August 14, 2014
Rated 4.0 out of 5.0 by Beautiful place This is a beautiful place with beautiful rooms, but our room was not as clean as I thought it should be for the price. The staff were wonderful and the breakfast was good. August 14, 2014
Rated 3.0 out of 5.0 by Do not recommend this hotel Reservation was not correct. Front desk did not know how to fix a electric problem. Toilet did not work properly. Beds were not comfortable. Very difficult to adjust thermostat on air conditioner which was set at 80. August 13, 2014
Rated 5.0 out of 5.0 by Friendly and Clean The Holiday Inn Express was a very nice place to stay while in Petoskey. The suite was especially nice and very accommodating. I would recommend this hotel to all my friends. August 6, 2014
Rated 5.0 out of 5.0 by Great Place We had a king suite with the valley view on the fifth floor. It was clean and comfortable. Ever person on the staff was pleasant and had a smile. We were greeted as Platinum members. The entire hotel was well maintained. They even cleaned the windshield on our car. One of the best HIE I have stayed at. August 6, 2014
Rated 4.0 out of 5.0 by Family Stay This is a nice hotel. I absolutely loved the free shuttle (real limo). Reasonably close to downtown. The only down fall was that the mattress was a bit soft and it was a bit noisy in general in the hotel room. August 4, 2014
Rated 5.0 out of 5.0 by An outstanding hotel property This is one of our favorite up north properties to stay at when visiting the petosky area. This holiday inn express has a wonderful staff and excellent pool facility would recommend to anyone with a family August 2, 2014
Rated 5.0 out of 5.0 by Best Hotel Experience yet! This hotel goes above and beyond with their friendly, helpful staff and unexpected FREE services. FREE fruit and bottled water always available in registration lobby, FREE limo service to and from any destination within 3 mile radius of hotel and FREE windshield wash in the morning, What a pleasure to stay at this Petoskey Holiday Inn Express! July 29, 2014
Rated 5.0 out of 5.0 by Great location, nice place in Petoskey This is my second stay here and enjoyed it second time around as much as the first. An attractive facility, decent size room, nice view from the back and great location. July 25, 2014
Rated 5.0 out of 5.0 by Comfortable, clean value experience Great friendly staff in a clean, comfortable establishment. Breakfast was well stocked and tasty. A porch to enjoy breakfast outside was available. July 24, 2014
Rated 1.0 out of 5.0 by Very noisy! No sleep! This is a "green hotel" so you will hear every noise...bed creaks, footsteps, water pipes, door slams and hallway conversations! We cut our weekend getaway short due to exhaustion! My husband and I were really excited that we finally had a weekend together to explore this part of Michigan rather than just our typical "day trips". The location seemed ideal for our plans and it is listed as the newest to the area. Very disappointed! The manager refunded our second night but it would have been nice to get back something on the first night since it was so miserable! July 23, 2014
Rated 5.0 out of 5.0 by Long Relaxing Weekend in Petoskey Excellent accomodations! Clean. Sufficient number of luggage carts. Helpul, friendly staff. Loved the free limo service to town on my schedule. Saved so much time and energy navigating crowded streets in a highly congested area and no searching for parking. Hotel is good if you want to relax or close enough to many attractions for fun. July 22, 2014
Rated 2.0 out of 5.0 by Problem with my reservation .... My reservation for 4 nights in a double queen bed Valley View room was not available at check in. I paid a premium price for Saturday night and was given a sub standard replacement room. Initially my mother and I were put in the ADA handicapped room (#102) which resembled a hospital room more than a hotel room. We were told we would be upgraded the next day to a King suite. After spending 3 minutes in room 102 I was back at the desk requesting a different room or I was leaving. I was given another handicapped room that resembled a standard hotel room, but it still had problems. Someone thought it would be fun to ring the door bell twice during the night which resulted in an ear piercing door bell and flashing lights. Plus the noise from the room above us went on all night. The upgrade was nice, but after all the aggravation of the first night we shortened our stay by 1 night. In my opinion this hotel is not up to the Holiday Inn standard I am used to. I would never stay at this property again. July 18, 2014
Rated 5.0 out of 5.0 by Warm and friendly personnel. Very clean and comfortable hotel. Great views of the valley! Pool and hot tub are clean and area is open to outside deck area. July 18, 2014
Rated 5.0 out of 5.0 by Excellent hotel, very impressed!! Excellent hotel, very impressed!! Would recommend! July 15, 2014
Rated 5.0 out of 5.0 by Nice Our stay was really nice here. It's a very clean and new hotel with beautiful views! We paid extra for the "Valley View" and it was totally worth it. Upon our arrival, the staff informed us that there were lots of children staying and offered to upgrade our room for an additional fee. I declined, but after hearing the kids all night above us, we wished we had. It wasn't the staff's fault...only ours for not going for the upgrade. The free limo service to/from local restaurants/casino was really nice! July 15, 2014
Rated 5.0 out of 5.0 by Front Desk service and breakfast improvement Front desk Manager Nancy was excellent as always. It was nice to see the "healthy" improvements on the breakfast menu. Thanks for listening to previous surveys and making the changes. July 14, 2014
Rated 5.0 out of 5.0 by BEAUTIFUL HOTEL! We truly enjoyed our stay in Petoskey! We were there right after 4th of July. The bunting on the balconies was great...the flowers on the grounds were of the prettiest Holiday Inns we've stayed at. The desk staff was very friendly and efficient. I'd stay there again in a heartbeat! Thanks so much! July 10, 2014
Rated 5.0 out of 5.0 by Everything was fine. No problems. Nice place and nice location. Our family enjoyed our stay. Grandchildren really enjoyed the pool. July 7, 2014
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