Rated 4.5 out of 5 by 158
Rated 5.0 out of 5.0 by Eddyoo Very Impressed
We stayed here in Petoskey (my former home town) before heading up to Mackinaw island. This is the first time we have stayed at this hotel, Wow!, what a great spot for a hotel, the view of the valley is beautiful here! The staff were all very friendly and accommodating, the room was spotless and quiet, we both slept very well. I think this is one of the most comfortable beds I've ever had in a hotel. Loved the clean pool, Jacuzzi and sauna, was so relaxing. The breakfast was amazing also. Would highly recommend staying here. Petoskey has changed and grown so much since growing up here, but what has never changed is how beautiful and relaxing it still is here. Wanted to say also, thank you for having a pet policy, we always travel with our small dog
June 23, 2014
Rated 5.0 out of 5.0 by Coop61 Extraordinary service
Having stayed at numerous Holiday Inn Express across the country I can say this facility is truly terrific. It is a beautiful location with an awesome view of the valley and the room was wonderful. We had our nine year old granddaughter with us and she needed extra blankets which the staff quickly provided. The most impressive feature was the hotel has a complimentary stretch white limo that is available to take guests to town or dinner. A very unusual feature for a Holiday Inn Express. I would highly recommend this hotel.
June 22, 2014
Rated 2.0 out of 5.0 by Judy5326 Great room and great TV. Perfect location.
But noisy on the second floor. Disrupted our sleep and staff did not seem sympathetic.
June 20, 2014
Rated 5.0 out of 5.0 by H Miller Great Base for enjoying upper Mich & Eastern UP
We enjoy this HIX property & is one of the best in North America! The staff is friendly & helpful. Property is in excellent condition, clean & is kept fresh & updated. Mattresses & pillows are fresh & new. We are here for a three day "short" vacation. Easy drive to St Ignace & Soo.
If you are looking for a HIX that is not like the rest, look no further.
An actual Lincoln Limo that will take you out to a restaurant & pick you up. You do not need a designated driver. No cost for this service, just tip the driver. Good selection of room types (pent house, presidential, executive). Check their web site out or give them a call. They are sure to please & help you with your needs.
June 20, 2014
Rated 5.0 out of 5.0 by Diane P. Great Place to Stay !
We were pleasantly surprised at all of the "extras" available here. There are so many, I'm afraid that I won't remember to list all. First, there were cookies and an urn of lemon water in the lobby. We were offered an upgrade to a better room with no additional charge. Our room had a jaccuzzi in it, a kitchen with full size fridge, two burner stove, pots and pans and dishes. We had a balcony with a scenic view. Two ceiling fans, and a sofa bed ( I think ) . Use of a stretch limo that would take us shopping, dining or the casino. We didn't use that, but it was nice to offer it. Our windshield was cleaned for us before we left in the morning.
June 18, 2014
Rated 5.0 out of 5.0 by burdi1ec great service
Complimentary limo shuttle around town. Friendly and accomodating staff. They wiped my car off before my departure!
June 12, 2014
Rated 5.0 out of 5.0 by @truenorth Excellent View from an excellent hotel
We were thoroughly impressed with all facets of this operation...the grounds, the hotel, and the staff were all excellent. The room was more than we expected...we went with a suite rather than 2 rooms for our family (mom, dad, baby) and my parents...2 bedrooms each had a king bed, plus a perfect living room/common area to create central space...The master bathroom at the Presidential Suite was amazing. 5 jet shower and steam room had us showering twice a day!
June 11, 2014
Rated 5.0 out of 5.0 by shelljar great stay in Petoskey
I arrived late staff was terrific. clean rooms, comfortable beds and quiet!!! Excellent night sleep. great location!
June 10, 2014
Rated 5.0 out of 5.0 by Oftenoutdoors Stay here
Probably the best Holiday Inn Express I have stayed at and I have been to many. Staff is great, rooms clean and view on back side is great. They do some nice things you will not see at other hotels. When I stayed they had limo service to the restaurants downtown.
June 9, 2014
Rated 5.0 out of 5.0 by Sold2014 overall experience
Front desk staff was excellent, view at this location was beautiful and property was clean and comfortable.
June 9, 2014
Rated 5.0 out of 5.0 by shell from MI Great Hotel in Great Location
Everything from the staff to the room was really great. We had the mini suite with the bluff view. It was worth the extra for the view. The front desk staff was very nice. The bed was very comfortable. The best part was the card on our car that they cleaned our windshield in the night which was perfect after driving northern michigan for 3 days. I would recommend this hotel to anyone that asks.
June 6, 2014
Rated 5.0 out of 5.0 by mid1280 Comforts of Home
The staff is exceptional. It starts with the welcoming at check-in, continues on with the cleanliness of the rooms ( thanks to housekeeping), and goes on to providing your guests with all the comforts of home! But it doesn't end there. You start us off every morning with a great hot breakfast which makes us feel even more welcomed! All we can say is "thank you"! We will be back!
June 1, 2014
Rated 5.0 out of 5.0 by BurkDad Windshield
I was very happy to find the staff had cleaned all of the bugs from my windshield before I left the hotel for work early in the morning. It was especially nice considering that my windshield was caked with dead bugs from the drive up through the northern MI outskirts.
June 1, 2014
Rated 5.0 out of 5.0 by Hendy44 Lovely Property
We very much enjoyed our stay at this Holiday Inn Express. The staff was very friendly. It was very busy in the dining area for breakfast the morning of our stay and the staff did a wonderful job keeping up with everything. Would definitely staff again.
May 30, 2014
Rated 5.0 out of 5.0 by Runninggreen Great value and service.
I've stayed at many Holiday Inns; this is one of the top two. The personal, exceptional service and the quality of the staff is exceptional. Very good stay. My wife was impressed as well.
May 26, 2014
Rated 5.0 out of 5.0 by Mokie19 Great Experience
As always Nancy and the staff were very accommodating and professional.
I always enjoy my stay at the Petoskey property.
On another note, my thoughts and prayers are with everyone in the Petoskey area that lost a friend, associate, family member in the properties limo driver.
May 18, 2014
Rated 5.0 out of 5.0 by HMCMF loveley hotel, good views across valley
have no problems with this hotel at all, very clean, staff very helpful. Everything I would expect from an HIE.
May 12, 2014
Rated 5.0 out of 5.0 by 911Doc Great Experience
It's obvious that the staff takes a great deal of pride in the property, their town and their level of customer service!
The hotel lobby and rooms were immaculate!
When I asked about local places to eat and shop, the folks at the front desk could NOT have been more helpful! They provided me with a map of the area and circled areas that I was interested in as well as providing a hand drawn map!
I cannot say enough about my experience!
If you're in Petoskey, THIS is the place to stay and feel like you're home!
May 12, 2014
Rated 4.0 out of 5.0 by JRk1974 comfortable great view
Nice property just a little pricey for the "off Season" late April date.
May 9, 2014
Rated 5.0 out of 5.0 by Spoiled Road Warrior Clean, Comforatble & Great Staff!
I travel frequently for work & look forward to my trips to Petoskey to stay at this hotel. They are very mindful of accommodating business travelers, women in particular. The rooms are always clean & very comfortable & the staff are professional & friendly.
April 29, 2014
Rated 5.0 out of 5.0 by mf48130 A slice of heaven
Stayed here for a weekend wedding. Great location, clean, great breakfast, staff is super happy and helpful, rooms are a nice size and modern. Thanks H.I. Express!!!!!
April 10, 2014
Rated 5.0 out of 5.0 by Paddy67 Paddy67
Always a joy to relax and stay with you all. The staff is terrific, the amenities are plenty and the beds are very comfy.
April 10, 2014
Rated 5.0 out of 5.0 by Sanjeev66 customer care
Really customer service was great .Enjoyed my stay at this location.
April 5, 2014
Rated 3.0 out of 5.0 by papamoore Customer service
Overall nice stay and touch with having someone clean the snow off cars in the morning! Need to turn up the heat on the water, I mentioned to the desk clerk on Saturday AM but nothing was done nor a follow-up with me if it was done. I also requested my priority number be added on Friday night and when I got the bill on Sunday, no priority number. A total lack of follow-up on the front desk clerks part. I should not have had to follow up and she should have left me a message that it was done as requested. Thanks.
March 19, 2014
Rated 4.0 out of 5.0 by Yooper girls Comfortable rooms and friendly staff
My daughter and I stayed at this Hotel for three days and three nights and we were completely comfortable during our time. The staff, especially Ronnie, was very friendly and helpful when recommending restaurants and accommodating us with our needs. The limo driver was also very friendly and courteous and what a wonderful service to provide for the hotel guests. There was a variety of foods offered at the breakfast bar and the lounge was very nice. If we are ever in the area again, we would definitely stay with Holiday Inn Express.
March 8, 2014
Rated 5.0 out of 5.0 by Ski Team Mom Group stay of Ski Team
Our ski team stayed here for the high school State Finals competition. The staff has wonderful in setting up a great stay for us. They were very patient with us from setting up 2 blocks of rooms (one for coaches/racers and a second block for families) to filling out paperwork for our school district. They reserved the conference room so we could have a pizza dinner. The staff had great recommendations for local restaurants. All the staff were helpful and plesant; Marjaree is the manager and she was top notch!
February 28, 2014
Rated 5.0 out of 5.0 by stang1962 SO Clean!!!!!
We have stayed at this Holiday Inn
Express many times!! We will come back!!! So clean!
February 26, 2014
Rated 5.0 out of 5.0 by Cooksalot Excellent property
Overall, we enjoyed our three night stay. We had a queen executive suite with a kitchenette, fireplace and lovely view. We appreciated the 2 full bathrooms and full size fridge. The furnishings were very comfortable. The beds and pillows were outstanding! The staff were prompt, courteous and friendly. Breakfast was comparable to those in other chain hotels. We used the pool and spa every night after skiing. They were also outstanding. The only issue we had was that we could hear every step, movement and sometimes conversations of those directly above us. As usual in many hotels these days, other guests inconsiderately let doors slam and children run in the hallways, which also caused sleep interruption. However, I would return to this property again because the pros definitely out-weighed the cons. I would take some earplugs though.
February 25, 2014
Rated 4.0 out of 5.0 by lmamma222 Nice visit
Overall a nice visit. It was a bit crowded in the breakfast area, but not a big deal. Would stay again.
February 21, 2014
Rated 4.0 out of 5.0 by Smiley85 Another Great Stay, Just Disappointed w/ Customer Service
I have stayed at this hotel countless times and each time is better than the trip before. Love the hotel and the staff. Everyone at this hotel is great, especially Nancy, she's the best!!!
I am however a little disappointed with the cusotmer service regarding an item I left behind on my last trip. My recent stay was for three nights and upon arriving home my first night back, I realized I forgot my electric toothbrush. I called right away (did not speak to Nancy# and sure enough housekeeping had tunred it in. Great! I was asked if they could ship it out using the credit card I used for my stay and I confirmed. After 5 days I called back to make sure it was mailed out. The person #not Nancy# who answered told me it was sent out and should arrive shortly. Tonight #2 days later), I just called back. I was planning on confirming my address, however, the guy who answered the phone told me it is still at the front desk. Very disappointing. I am driving up this weekend to pick it up. Way out of my way but I don't think they ever had any intention of mailing it.
February 20, 2014