Rated 4.1 out of 5 by 58
Rated 5.0 out of 5.0 by Rockyvl Excellent staff
The staff at this Holiday Inn are friendly and provide excellent customer service. The rooms are spacious and beds are comfortable.
February 28, 2014
Rated 5.0 out of 5.0 by DJC50 Service unbeatable
Any type of issues or question is answered ASAP
All of the Staff go above expectation
February 3, 2014
Rated 5.0 out of 5.0 by Será davila Una experiencia muy placentera
Llegue por la oche y muy amablemente me recibió la recepcionista, y rapidísimo me asigno habitacion
January 30, 2014
Rated 5.0 out of 5.0 by DORTO Thank you
This hotel is a clean and very comfortable place. The customer care from your employees are very nice. We have business to take care of in the Valley and arriving late at a hotel is not fun because of being tired and the hospitality from "Manny" is what makes a hotel stay welcoming and comfortable. This young man has been at this hotel since we have been going to the Valley over a year and I would like to let you know that he has a very nice personality and is an asset to your hotel.. Will be returning to this Holiday Inn no matter what area in the Valley we go to even if is a distance away. Thank you..
January 29, 2014
Rated 2.0 out of 5.0 by joe1806 Very bad experience
One night we came back to the room and it wasn't clean, anybody went to clean it as it should.
Last time we were in that hotel, one night we came back, we found our room opened, but I mean with the door completely opened, another day, with a towel on the bed... I don't know what have happened, we know that hotel since the beginning but the last times we have been there, they look like a real mess. That was the last time I was in there, I won't be back to that hotel ever.
January 7, 2014
Rated 1.0 out of 5.0 by mmsgsv Does anyone speak English????
Not at all please with this stay.
Hall & room carpet were very dirty and old
had to change room keys,
took time to find someone who understood English to get my room keys changed
Understand location but we are still in the USA-TX, not Mexico
Spending $$ on the room is one thing, but really dispointing when you are using points!!!!
January 3, 2014
Rated 3.0 out of 5.0 by VVMTY Breakfast underservice
there was not enought meals en the breakfast room, there was not dishes , knives, tablepound, etc.
January 2, 2014
Rated 2.0 out of 5.0 by TheWizard Does anyone care?
We left our room before 9AM, and when we got back to the room at 4:30 PM, it had not yet been cleaned. We called the desk, and they said they would send someone. No apology, no indication at all that they cared. A half hour later, a maid came in, made the beds, put in fresh towels and left. Because we did not speak spanish, we could not communicate with the maid. She did not replace the used cups, replenish the room coffee, or vacuum. We left for dinner, and informed the front desk we wanted the room CLEAN and resupplied. Again, no apology, no indication of regret, merely a bland statement that it would happen.
Overall, I was terribly disappointed with this property. Ice machines only on every other floor. Cigarette burns in the carpet in the stairway. A lot of street noise, even though we were a significant distance from the highway. This is one property I will never return to.
January 1, 2014