Rated 4.4 out of 5 by 102
Rated 5.0 out of 5.0 by Lilydubbb Staff Exceeded Expectations
The staff at this hotel was phenomenal! The good morning smiles from Katy, the afternoon 'hello' and 'how was your day' from Lauren and Darcey, and even the night audit staff Lindsey saying 'sleep well' really made this place exceptional. The staff was trained well and really made me feel like I was welcomed and valued. The staff alone stand out above the rest here in the area. I will return to this location again and again because of your staff.
February 1, 2014
Rated 2.0 out of 5.0 by Jav52 Stained green blanket and bugs
The green blanket at the foot of the bed had stains and there were bugs in our room. I will never stay there again
January 24, 2014
Rated 5.0 out of 5.0 by jdtlong Great place to stay
I had a wonderful stay at this location. I was there on business from 1/19/14 thru 1/22/14 and everyone on your staff was very friendly and helpful. I would like to say that Darby was the young lady that checked us in and she was so helpful and very sweet. She was very helpful in giving us tips on places to eat as well. The breakfast was really good and the hotel was spotless. Great job to the crew in Opelika, AL.
January 23, 2014
Rated 5.0 out of 5.0 by CGS7952 An Excellent Hotel Property
This very new Holiday Inn Express was well-outfitted with spacious, business-friendly rooms and comfortable beds. The rooms were quiet and exquisitely clean and none were a far walk from either a stairway or the elevator. The breakfast served was full-course and far more than you could ever eat--and it was tasty! I loved the buttery yeast biscuits, which I feel certain were fresh.
The staff was wonderful and friendly, and had a lot of good suggestions for places to eat. They also helped with directions, and even left my reservation open in case I had to return for another night (which I did, and with no hassle or increase in price). They even made sure my room had a freezer for my blue ice. The grounds were lovely.
The only con was that the access road and entrance to the hotel are poorly-lit and thus the facility was difficult to find, and once found, it was hard to figure out how to get over to it from the main highway. I arrived at night, so this was important.
I would stay here again. Thanks, Holiday Inn.
January 14, 2014
Rated 5.0 out of 5.0 by NautiJack13 1st Auburn Visit
I stay at IHG properties often and find them to be a solid choice. This property was a bit above the rest. Very good staff and great room.
January 10, 2014
Rated 5.0 out of 5.0 by asg1 Pet Friendly
We spent one night there while visiting family over the holiday. We had our small dog with us and really appreciated the pet friendly environment. Our first floor room provided easy access for walking the dog. The staff was friendly and helpful. We would stay there again.
January 6, 2014
Rated 1.0 out of 5.0 by jejp had ants in our room and bed
Very disappointed in this hotel. Turned down the covers and had ants in the bed and then I lifted the sheet and mattress pad to see if there were ants under it and there was a huge stain in the mattress very disgusting. The shower door was loose and needs to be fixed or your going to have a risk management issue on your hands. The walls in the room were filty with particles of food and scuff marks. It looked like there had been a huge fight in the room there were dings and scuff marks everywhere. In the bathroom there was hair behind the door. I find this super disgusting. I informed the person at the desk the next morning and there was no attempt to compensate me for the disastrous room. We were so tired we could not move to another room. There were two beds in the room so we slept in the other bed with dreams of ants crawling all over us. It was not a good experience at all.
December 30, 2013
Rated 5.0 out of 5.0 by MONKYBIZNES Very Comfortable
We stayed at the Opelika Holiday Inn Express across from Tiger Town on two different occasions within a week in December. We were completely satisfied with the hotel, the location, the personnel, and the breakfast. The bed and pillows were very comfortable. Reception was very efficient and helpful, the facilities were clean and neat, and the location is very convenient to all of the restaurants, shopping, and everything else at Tiger Town. It's also fairly close to Auburn.
The women that work the breakfast buffet were very personable, and the buffet itself was great. The scrambled eggs were perfect, and it was nice to have biscuits and grits (although instant). Waffles, sausage, cereal, bagels, toast, juice, and very good coffee too. We stall return.
December 29, 2013
Rated 5.0 out of 5.0 by Rebrab Great room at a great price for Christmas vacation
We stayed at this Holiday Inn out at Tiger Town while in Opelika for Christmas this year. The rates off-season were great, under 100 per day for a king suite with a small kitchenette with dining table. The staff was welcoming and hospitable, bringing extra pillows up within a couple of minutes after my request, and greeting everyone as we entered and exited every day. We stayed here to alleviate overcrowding at my mother's house, and it was great to come home every night and get a good quiet night of sleep amid the busy-ness of Christmas. The jacuzzi tub was a hit, as was the free breakfast downstairs every morning. Convenient to shopping and restaurants and just a great location. Definitely be back!
December 29, 2013
Rated 5.0 out of 5.0 by Marcy58 We Had a WONDERFUL Stay in the Holiday Inn in Opelika, AL
We found immediate hospitality upon entering the establishment where we were greeted very warmly which immediately put us at ease. Check-in was seamless and efficient. We found the condition of our room to be VERY clean and comfortable. We were in town for a meeting and needed directions to the event as well as nearby shopping opportunities. The staff was very helpful and knowledgeable. The next morning our breakfast was hot and delicious. We had an overall excellent experience. Kudos to the staff and management.
A very satisfied customer.
December 15, 2013
Rated 1.0 out of 5.0 by Maddiegirl Comfortable bed only
Floor too noisy. Breakfast advertised 5:30 - 9:30. I went down at 6:00 and nothing was prepared - not even fresh coffee. Very dis-appointing experience on top of the reason I was there in the first place.
November 25, 2013
Rated 5.0 out of 5.0 by CCK53 Comfortable room. Friendly staff.
We arrived late, the staff was very friendly and helpful. I would stay here again. I would recommend this hotel to my friends. The price jump for the football days was a bit high, but didn't know what else we could do. All and all it was a nice experience.
I would like to make sure this is added to our rewards program.
November 20, 2013
Rated 5.0 out of 5.0 by BigGid1940 Nice People
The friendly staff always helps make our stay comfortable and enjoyable.
November 15, 2013
Rated 3.0 out of 5.0 by jack213 desk clerks
desk clerks didn;t seem to know what they were doing first they said no room full then said had room. then upon check in didn;t offer complementary member gifts. just weren't very professional.
November 9, 2013
Rated 5.0 out of 5.0 by Notta Nice/clean/comfortable/great location and quiet
Would recommend it and definitely would stay there again. Like the fact that its not close to street and quiet and lots of available eating and shopping close by.
November 6, 2013
Rated 5.0 out of 5.0 by Shirl49 Enjoyable Stay
My husband and I were in the Auburn/Opelika area for a wedding. We made our reservations 2 weeks in advance. Our room was ready and waiting upon our arrival at 11:00 P.M. The front desk was friendly and courteous. Room was nice...almost new. Didn't have to ask for anything...plenty of clean towels and toiletries, which were replaced for our 2nd night. The breakfast was good and fresh...eggs, sausage, bacon, biscuits, cereal, sweet rolls, muffins, etc. The TV in our room was not programed for network channels, missed a football gamel on ABC.
October 25, 2013
Rated 5.0 out of 5.0 by SoundSleeper13 Friendly Staff and Spacious Rooms
The staff was helpful in moving my handicapped mother to a room closer to the elevator. They printed directions to the wedding we attended.
Rooms were very spacious and comfortable. A good variety of breakfast food.
October 23, 2013
Rated 5.0 out of 5.0 by SwimmerGirl SwimmerGirl
My family and I were there for a three day swim meet in Auburn. We were greeted by very friendly staff. Check in was a breeze. We got to our room and it was much larger than I was expecting. We were in a room at the end of the hall. Room smelled nice and was very clean. Bathroom was larger than I was expecting. We were on the second floor and it was very quiet. The bed was just a little more firm than I normally like but not bad. The a/c was not bothersome at all. Some make a lot of noise when they turn on and off but this one did not. Breakfast was the norm for a complimentary breakfast. But very clean. Located very close to Tiger Town. We had a great stay and will for sure be back again. I would recommend this hotel to others.
October 23, 2013
Rated 5.0 out of 5.0 by Bludemon Great overall experience. I recommend highly.
I had a great stay. The hotel was totally booked and in the morning guests were everywhere and the hotel was still clean and the breakfast bar stayed stocked. Good job. I've stayed at this hotel many times in the past and the service has always been positive.
October 23, 2013
Rated 5.0 out of 5.0 by BlueCat6 A Gret Place to Stay!
We had a very comfortable room that was quiet, clean, and very easy to relax in. The free breakfast was excellent and provided a good variety. We definitely will stay here again.
October 19, 2013
Rated 5.0 out of 5.0 by Jdcdirect Nice stay
Great area. Hotel was clean. Nice breakfast.
Staff was attentive.
October 17, 2013
Rated 5.0 out of 5.0 by Auburn Total Experience
I loved it! Right location, great room, comfortable bed.
Very clean, bright, pool was wonderful and the breakfast really helped.
Will definitely stay again.
October 17, 2013
Rated 5.0 out of 5.0 by Whitandbbmom Wonderful Stay
This hotel is top notch! We stay here often and always have a great stay!
September 25, 2013
Rated 5.0 out of 5.0 by Gilbertbb Very clean and nice room
The digital thermostat on the way was very nice touch. I loved all the selections we had to eat for breakfast. The bed was very comfortable and the food was excellent. This was an excellent place to stay. Highly recommended.
September 8, 2013
Rated 5.0 out of 5.0 by GSmith1716 Awesome room and great bed
King suite was an incredible room! Staff was awesome!
September 4, 2013
Rated 5.0 out of 5.0 by Ann45 Comfortable, very clean and very satisfied
Great place to stay! We were very pleased with everything!! It was very comfortable, very clean and very friendly. I would rate it a 5.
August 28, 2013
Rated 5.0 out of 5.0 by djtibb This place was great
It was cheaper than the Hampton Inn next door and had better amenities. The room was very comfortable, quiet, and well laid out. No fridge so plan accordingly. The pool and hot tub were both very clean and we used them extensively. Breakfast was great! Eggs, bacon or sausage, biscuits and gravy. It made me happy. And to top it all off, the staff were all very friendly and helpful. I will definitely go back if I'm headed back to Auburn/Opelika.
August 28, 2013
Rated 5.0 out of 5.0 by Steveo159 Most Excellent staff of all ihg properties I've stayed at.
Stay at this hotel every 8 weeks when visiting my daughter at auburn university. I wouldn't stay anywhere else, staff is the best from check in to housekeeping. Hotel grounds,interior guest rooms dining area, spotless. Very satisfied at every stay for the last two years staying there. Peace of mind I know my stays for the next to years to visit my daughter at school ill be staying their safe and sound. Hats off to ALL the staff at holiday inn express opilika. WAR EAGLE !!!
August 23, 2013
Rated 4.0 out of 5.0 by Ted1955 Exceptional Front Desk Service
Very busy and active location. Front desk clerk was excellent the date/time I checked in.
August 19, 2013
Rated 5.0 out of 5.0 by pojosey RTR in Auburn
I travel for business and I am a Bama fan. So coming to Auburn is not exactly like coming home. With that.....This Holiday Inn Express is very nice. It really is like an upscale hotel with all of the perks that you might expect. I just wish it was in Tuscaloosa...
August 13, 2013