Rated 4.4 out of 5 by 90
Rated 5.0 out of 5.0 by Wildur Wonderful staff
The staff at this hotel makes the visit a pleasurable experience. The room could be updated some and I found the duvet on my bed not to be completely clean and the carpet could really use a good cleaning if not replaced. Bathtub had chips in ceramic and the toilet needed a thorough cleaning (from the lid to the bowl).
March 26, 2015
Rated 4.0 out of 5.0 by Shoe-Barbie The customer service of the staff during the breakfast was awesome
My overall experience was good. Customer service at breakfast was awesome. The staff was very attentive.
The hotel was always quiet and my husband and I enjoyed our stay. We will recommend this hotel to friends.
March 26, 2015
Rated 5.0 out of 5.0 by Lane186 Comfortable bed and good breakfast.
Our stay was very pleasant. We were impressed with the cleanliness of the hotel from the time we arrived, both inside and out. The room was also very clean. The bed was extremely comfortable and provided a good night's sleep. The breakfast was typical hotel quality food, but was fresh and abundant. The ladies in the breakfast area were very friendly and made for an even more pleasant stay. We will return to H.I.E. for future visits to the area!
March 19, 2015
Rated 5.0 out of 5.0 by alamsu Great Hotel and Service
This hotel is really nice and clean.
Staff at the hotel is very courteous and helpful.
Had trouble with my laptop to connect to the internet and had to finish some important work. General manager was very nice and helpful. He came right away after i called at midnight and helped me connect. He also brought his own laptop to let me use it if my new Windows 8 laptop would not work.
Loved the service. Will be back soon.
March 9, 2015
Rated 3.0 out of 5.0 by jjsurveyor Room was nice but house keeping needs hewlp
I check in on a Monday the room was clean but not as clean as I am use to. Tuesday I came back from work and the bed had not been made and the towels in the bathroom had not been replaced. The floors had not been cleaned. The next day the bed has made and the towels were in the bathroom but the floor still it was clear the there was dirt in the bathroom that had been there for a while.
I did complain to the front desk. they were very nice and said that they would talk to the house keepers on my floor.
March 9, 2015
Rated 5.0 out of 5.0 by SPsafetyspecs Great Stay for two nights
The staff was excellent, room was very good, breakfast was also very good. No complaints with anything.
March 2, 2015
Rated 1.0 out of 5.0 by unhappy101101 nightmare
The hotel staff were not attentive, spoke among themselves, and then when an issue of finding MULTIPLE hairs in the bed at 11 pm, they said that I could come to the front desk to get fresh sheets if I wanted a clean bed.
February 25, 2015
Rated 5.0 out of 5.0 by Peter Cottontale Great location and cutomer service.
My Wife and I need a place to stay for the night while enjoying Valentine's Day. This place was a life savior for us. Really enjoyed the service for ALL employee's and the hotel appearance was awsome. Thanks
February 19, 2015