Rated 4.5 out of 5 by 51
Rated 5.0 out of 5.0 by Rnee53 Love this place
This is our family second time staying here for a family reunion. The staff are always so friendly. We love Becky, she goes above and beyond helping us. The young lady that sings while handling all the breakfast food made me smile. She makes your morning start out on the right note. If we are that way again it will always be our choice of lodging.vv
September 3, 2014
Rated 5.0 out of 5.0 by Sonny78 Friendly staff, good rates
I have spent a lot of time here lately, and everyone is always friendly and courteous.
September 1, 2014
Rated 4.0 out of 5.0 by nursingbiz comfortable bed good service
My overall stay was good. clean comfortable beds and bathrooms. the common areas were clean and quiet. I feel safe when I visit this hotel. I would like to see better food choices for breakfast. and I would like to be able to utilize breakfast earlier because when I am there on business I am gone before 6 a.m.
September 1, 2014
Rated 5.0 out of 5.0 by Union456 Great Stay
We enjoyed our stay at the hotel. It was really nice and clean and staff was very helpful. Will be back soon. keep up the good work.
August 28, 2014
Rated 5.0 out of 5.0 by tottiebug Lost In Philladelphia Holiday Inn to the rescue !
After druvubg several miles on a road we were detoured to , we chose to stop for the night as we really weren't sure where we were and our GPS was continually saying "reroute" we found this lovely HIE and the staff was more than welvoming. Great night of rest in a comforrtable room. Would recommend highly. The front desk staff super courteous.
August 27, 2014
Rated 4.0 out of 5.0 by chicken seller As expected
Pleasant experience during my stay. No major problems, no surprises when I arrived.
August 26, 2014
Rated 5.0 out of 5.0 by carolina stay Holiday Inn Express
I had an excellent stay at this hotel. It was clean and the attendants was friendly. I would definitely recommend this hotel anyone.
August 20, 2014
Rated 1.0 out of 5.0 by Patriot_RAM Horrible comfort, burned breakfast, blood on the pillow!
I would like to start by saying that I am a VERY loyal IHG member, often driving 30+ extra miles to stay at a property.
When I checked into the hotel on this stay, the team member at the front desk was very polite, and made me feel welcomed. I proceeded to my room and found blood on one of my pillowcases. I threw the pillow on the floor and laid down in the bed to get some sleep since I had been up since 2:00am.
This location has the most horrible beds that I have ever slept in. They are so firm that I wasn't able to sleep, regardless of having been up for 20 hours. What little bit of sleep I did get, was certainly not relaxing. The mattress was so hard, that I woke up sore from it.
I brought this to the attention of the front desk the next morning, and they offered to move me to another room. I was upgraded to a more expensive room, but had the same issues with discomfort. I simply wasn't able to sleep. I was exhausted. The front desk person simply said "We are known for having firm mattresses." *sigh* Oh - the new room had two lotions and one conditioner -- no shampoo.
The breakfast at this location was below average as well. I'm well versed in continental breakfasts, especially at IHG hotels. This location cooked the omelets until they were browned and tough on top. They were also dried out. The sausage was tough from heating it too long. I decided to go get some fruit instead, but found that all they had was a single banana.
After two nights, I checked out early and moved to a different IHG hotel an hour away. It was much better.
Thinking back, last time I stayed at this location, I had similar mattress issues, the jacuzzi tub I paid extra for had black flakes the came out of the jet system, and they had to replace my air conditioning unit because it was extremely noisy.
The housekeeping, breakfast, and comfort at this location is simply horrible. When I checked out, they didn't have any concern that I barely got any sleep and that the comfort was horrible. For the most expensive HIX in the area, this is certainly a waste of money and simply a sad, sad location. Hopefully things will improve in the future.
Blood on the pillow???? Wow.
August 12, 2014