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Rated 4.5 out of 5 by 436 reviewers.
Rated 2.0 out of 5.0 by Hotel ok Most expensive holiday inn I've stayed in. Awful part of town. Within 4 minutes of walking out the door got confronted by an angry drunk homeless man that kicked a drink all over my husband and kids. We continued to walk the block to see a man urinate on the side of a building in the daylight. Trash on the streets. Awful area will never visit again. Hotel was over priced but staff was great. July 25, 2014
Rated 5.0 out of 5.0 by Outstanding Customer Service/Great Stay Our stay was great. Front desk staff again was awesome. Brie was excellent as always. Everytime we stay at this Holiday Inn Express she is always there with a smile. She didn't check us in but I did ask if she was working and she remembered who we thats special! This is what makes us come back to this Holiday Inn Express. The only thing we didn't like was waking up at 10:00am with hammers and things being moved around above us. I informed the MOD who was nice and apologized and who else came to apology Brie. She asked if we signed a disclaimer about the 17th floor being renovated, I said NO. She then ask if we were a Holiday Inn member, at the time we wasn't but she signed us up and gave us some reward points. NOW that is what I call CUSTOMER SERVICE! She ROCKS! Overall the stay was great! Will return again in a few weeks and hope I get to see Brie again and the wonderful staff greeting us with a smile. July 23, 2014
Rated 5.0 out of 5.0 by A Gem in the Heart of Philly My family and I recently stayed at this property for a weekend getaway and it was AWESOME! The staff was friendly and helpful, the room was comfortable and clean and the breakfast was delicious. The location can't be beat - definitely will be back! July 23, 2014
Rated 4.0 out of 5.0 by front desk needs help Employee at front desk was not pleasant. She was kind of angry and confrontational at check in. July 22, 2014
Rated 5.0 out of 5.0 by Great service I will stay at this motel anytime I am in Philly. The staff was there to help in anyway they could at any time I needed help. July 21, 2014
Rated 5.0 out of 5.0 by Friendly staff We were staying at this hotel for two nights staff was very friendly a lot of tourists in this hotel Wi-Fi connection just a little bit slow due too many people try to login anything else OK July 21, 2014
Rated 5.0 out of 5.0 by great hotel, staff and price awesome hotel in the heart of center city. We stayed in a newly renovated guest room which was very nice. My only request is that they provide in-room safes. July 21, 2014
Rated 5.0 out of 5.0 by Consistently Wonderful Service I have stayed at this hotel MANY times since 2001. EVERY time I stay I have the same wonderful service. From the desk clerk to housekeeping to the parking attendants, every employee is genuinely friendly and helpful. This is my hotel of choice in Philly! July 21, 2014
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