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Rated 4.5 out of 5 by 337 reviewers.
Rated 5.0 out of 5.0 by Excellent. Love the special rate for Jefferson Hospital. I needed to stay nearby to Jefferson University Hospital for a very early surgery. The Holiday Inn was within walking distance and gave a special hospital rate which was perfect. The room was clean and the check in process was easy and all employees were very friendly. As I could not eat or drink after midnight I cannot comment on the breakfast. February 28, 2014
Rated 4.0 out of 5.0 by Service Service was great and very helpful and location was great close to everything February 27, 2014
Rated 4.0 out of 5.0 by Good value for downtown - Good location - Helpful and courteous staff - Very good breakfast for the price; great selection - Surprising amount of room for urban location - In room microwave and fridge; definite plus - Small grocery store across the street Only minus: external noise - Loud street sounds can be heard, very early in the morning - Walls very thin; party next to me kept me up one night. February 26, 2014
Rated 4.0 out of 5.0 by overall ok. Room itself was clean. I enjoyed breakfast (they are mostly the same at HI's) I did have a gripe with the showers, pretty shotty really. Caulking was a joke, will most likely leak downstairs in the future. But, the room was really nice. Staff, well they seem bothered by the busy time I checked in. With phones ringing and people checking in they probably could have handled it a little better. Overall id stay again. Dont have the wheel to spin prizes ; ( February 26, 2014
Rated 5.0 out of 5.0 by Great staff and comfortable accommodations Stayed here when my husband had surgery at Thomas Jefferson University Hospital. Was an easy walk to and from the hospital each day. The staff was great, helping me with a change to my reservation when I checked in. The room was comfortable and I slept a little bit better than I usually do in a hotel. There are a lot of restaurants of all price ranges within a couple of blocks right on Walnut St. so it's not a big deal that you can only get breakfast right in the hotel. Parking is expensive at $25 a night; I left my car in the garage by the hospital which has a discounted rate for hospital patients and visitors. Wi-fi worked great which was a pleasant surprise as I seem to always have trouble connecting at hotels. February 24, 2014
Rated 5.0 out of 5.0 by Friendly staff The staff were so helpful and friendly from the front desk to the security guards to the breakfast room attendant. February 21, 2014
Rated 5.0 out of 5.0 by Kind and courteous staff This is not my first stay at this hotel. I am a patient at Thomas Jefferson University Hospital Headache Center and I come down every 4-6 months. Each time we stay all the staff is so kind and courteous. They will go out of their way to be helpful. And they remember us from one visit to the next. The hotel itself is clean and comfortable. It is located on Walnut Street in downtown Philadelphia. It is in walking distance to some good casual dining. We have also walked to Reading Terminal Market from there. The parking garage is attached to the hotel so if you're driving you don't have to hike blocks from a parking lot. It is worth the stay! February 19, 2014
Rated 4.0 out of 5.0 by Room service and staff Front desk and dinning room staff very friendly and helpful Room service did not clean room until afternoon but did clean upon return in early evening February 17, 2014
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