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Rated 4.5 out of 5 by 523 reviewers.
Rated 5.0 out of 5.0 by Great Hotel for Business Travelers I travel to Philadelphia every week for work and stay at this hotel. It is conveniently located in a safe area and the recently renovated rooms are extremely comfortable. I only ever had an issue once - with the parking garage it uses - and the manager immediately got in touch with me and apologized and remedied the situation. The staff is friendly and very helpful, the breakfast is good, and although there is not an onsite gym you can use a real full gym a few doors down which I prefer to small hotel gyms. The only thing I wish this hotel had was an on site restaurant, but there are so many restaurants around the hotel it doesn't matter. October 16, 2014
Rated 5.0 out of 5.0 by Nice experience This hotel exceeded my expectation and the front desk personnel were fantastic! October 16, 2014
Rated 2.0 out of 5.0 by OK overall No hot water the first 2 days (of 3 day stay). Wifi was not working properly. Breakfast was very good - many choices, good tasting. Room was clean, bed very comfortable. October 14, 2014
Rated 5.0 out of 5.0 by Excellent Service The staff made this stay remarkable, especially checking in. Anthony was great and helped us find things in the nearby area. Room was large and spacious. Breakfast meal every morning was great. I would definitely stay again. October 13, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel My husband and I stayed at the Holiday Inn Express Mid-town Philadelphia October 6th through the 8th. We have stayed at this hotel many many times over the last 6 years. My husband is a patient of the Wills Eye Institute. We would never stay any other place. This is a home away from home. We walked in the door to register and the staff at the front desk greeted us by name. Gladys, Gwen, Terri are three of the friendliest front desk persons that we have even encountered at any hotel we have been guests. They are truly a tribute to the hotel. We were given a room on the 18th floor that had been remodeled. It was, to say the least, beautiful and very comfortable. The housekeeping staff were friendly and accommodating. The buffet breakfast was wonderful. The choice of food each morning was always appealing to the eye, hot, and delicious. Katherine, one of the hostesses in the dining room, is the most friendly person. She is personable and makes you feel like a guest in a fine dining room. Check out was easy. The parking garage is a bit crowded by the gentlemen who worked there were friendly and eager to assist in any way to park you vehicle and to retrieve it when leaving. If I could give this hotel a ten star rating, we would. October 13, 2014
Rated 5.0 out of 5.0 by Great location & service Great hotel in the heart of Philly. The room was great with a wonderfully comfortable bed. We had a handicap room-they supplied us with a shower chair & extra towels for my husband. Came up immediately when we called about the TV. Had computers for the guests at no extra charge October 12, 2014
Rated 5.0 out of 5.0 by Excellent hotel and staff I would thoroughly recommend this hotel to anyone staying in Philadelphia. Excelent location, staff and facilities.....what more could you ask for all at a very fair price. Well done October 9, 2014
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