Rated 4.5 out of 5 by 304
Rated 5.0 out of 5.0 by IceMom8 Great value and location!
This was our first trip to Philly and we loved the location, staff friendliness and value! Everything was just as promised, a smooth check in with our room ready at exactly 3:00, and breakfast was full and a wide variety. Parking lot was safe and the hotel was clean. Everyone at the front desk was polite and helpful, I would highly recommend this location for anyone including families.
August 18, 2013
Rated 5.0 out of 5.0 by LisaCM Awesome place to stay!!
I can't say enough about this hotel!! Everything was absolutely perfect. The staff were all cheerful and eager to please. Aubrey Allen was the best as she helped us get into our rooms early and even gave us a late check out so that we could stay at our son's White Coat Ceremony without worrying about being late for check out. The rooms were spacious, comfortable and clean. The breakfast was wonderful. We will definitely be staying here again!!
August 17, 2013
Rated 5.0 out of 5.0 by musicman132002 SERVICE WITH A SMILE
Stayed here for a concert. Check in we had all smiles and everyone willing to help. Parking was excellent I felt my car was safe as staff members assured me and parking attendants drove around in golf carts checking the lot. Our room was spotless. In the morning my wife and I enjoyed the huge continental breakfast and also Cathy suggested places we should check out .I would recommend anyone to stay here.
August 16, 2013
Rated 4.0 out of 5.0 by LOru726 Great service and comfortable Bed
I have stayed atthe Midtown HI express many times over the past several years. This time was particularly memorable in that I had forgotten my umbrella and it was pouring. Thankfully one of the staff at the desk was so kind as to provide me with an umbrella for the day.
Great service wonderful staff!
I will most definitely continue to stay with you when I am in Midtown.
August 16, 2013
Rated 5.0 out of 5.0 by LLM1959 Great Experience!
My 16 year old son stayed here for a week while he was at the Broadway Dreams Foundation camp at the Kimmel Center. During his stay he got very sick and while the camp councelors did take care of him, they did nothing to compare to the hotel staff. The Hotel staff brought him hot tea and checked on him often and was instrumental in getting him to an Urgent Care. We came up on Saturday to bring him home and was surpirsed when we walked in the lobby and the desk clerk (I wish I could remember her name) said, "You must be Christian's parents!" When thanked the staff for taking care of our son they were very humble about the entire thing, saying, "no problem, that's what we are here for" and "your are welcome, I hope someone would do the same for my child."
August 16, 2013
Rated 4.0 out of 5.0 by amishcountry friendly staff
The entire staff was exceptionally friendly and helpful. Great job making us feel welcome.
August 16, 2013
Rated 5.0 out of 5.0 by NSwan50 Nice!!
One of the best hotels we ever stayed. Staff was exceptional.
August 16, 2013
Rated 5.0 out of 5.0 by Lisa45 Great Service
I really enjoy this hotel. Its really close to all the sights and the beds are very comfortable. I really like the staff of Catherine in the mornings at breakfast, she is so nice and friendly and very helpful. Also, Gladys at the front desk was a great help too. It was very nice to see their helpful and smiling faces.
if I go back to Philly, this is where I will stay. :)
August 15, 2013
Rated 5.0 out of 5.0 by Charlie52 Super place to stay
I visit the area monthly for medical reasons and I would think of staying anywhere else. The hotel staff are very professional, friendly and kind. Rooms are spacious and offer a comfortable night's sleep with lack of noise and safe environment. No reason to look elsewhere.
August 14, 2013
Rated 4.0 out of 5.0 by Larry1960 Godd location, Excellent Service
Staff was extremely efficient from check in in to check out. I arrived at 11AM well before the normal check in time and the front desk had no problems with finding me a room similar to what I reserved even thought it was much earlier than the normal check in time. Parking was quick and easy. The location was perfect as it was less than 1 mile to the historic area and only about 1.3 to the Museum of Art. Rooms were clean. One minor issue is that if you follow the directions that the hotel provides coming from the North or East, the website says to use 8th street. DO NOT FOLLOW THIS. 8th street is under construction and you will be stuck for at least 45 minutes. Use 12th Street.
August 13, 2013
Rated 5.0 out of 5.0 by PandJN Outstanding service
My wife and I have traveled many places over the past thirty years. For a hotel stay, this 8 day stay is at the top, by far. The staff from the front desk to maintenance, housekeeping, security, and especially Catherine & Betty in the breakfast area were pleasant, upbeat, prompt and courteous, regardless of the time of day we contacted them. They went out their way to meet a couple of special requests we had.
August 12, 2013
Rated 4.0 out of 5.0 by MrMM Great, clean, and affordable Center City Philly hotel
Great location and value in the heart of Center City Philadelphia.
Clean rooms...friendly staff.
August 8, 2013
Rated 5.0 out of 5.0 by Janice31 Great Little Hotel...
Nice to find a reasonably priced, clean and quiet hotel located in the heart of Philadelphia, Breakfast was good, the pool was clean, the parkng right there and the price was amazing. Located near the hospital where my husbands surgery was done, this HI turned out to be an oasis in a really rough time..
Everything was top notch and the staff was amazing. Ask about the in & out parking arrangements...
August 6, 2013
Rated 5.0 out of 5.0 by lfazz Helpful and friendly staff
From the front desk to the breakfast bar staff to the parking garage to maid service...everyone I came into contact with were helpful and friendly and did not dodge eye contact to avoid assisting me.
This type of treatment more than anything else about your hotel is key to why I would stay there again.
August 5, 2013
Rated 5.0 out of 5.0 by MissyDOhio Super friendly and helpful staff!
We stayed here for 2 nights while sight seeing Philadelphia. Everyone was very friendly, outgoing and helpful. Our room was very clean and comfortable. We were only about 5 blocks from most of the sights and were able to walk to all of them!
August 5, 2013
Rated 3.0 out of 5.0 by Myou21 Bed was dirty but great food
The room had a beautiful view and everything felt nice. But when I was in bed the pillow had blood stain on the inside and the bed had body hair. I know for sure it was not mine.
August 1, 2013
Rated 4.0 out of 5.0 by Brian01 Great Service
Staff went out of their way to take care of our needs and to make sure that we had all the information that we needed to see all of the nearby tourist spots.
August 1, 2013
Rated 5.0 out of 5.0 by IvyG Great service, great hotel and great value.
I was very pleased with my recent stay at the Holiday Inn. The Hotel staff was extremely polite and helpful. The historical sights were in walking distance and there were so many good restaurants to choose from. The rates were also very reasonable. I would highly recommend this Hotel to anyone visiting Philadelphia.
July 31, 2013
Rated 5.0 out of 5.0 by Eveufr Great service
I wanted a hotel in the city, but I did not know how well located was until I got there. You could go walking to many of the historical places and there were many restaurants close by.
Also, the breakfast was bettter than expeceted.
July 30, 2013
Rated 5.0 out of 5.0 by Juano The best location and great service
As a part of our family vacations we spent two days in Holiday Inn Philadelphia-Midtown. We lived a great experience. Almost everything is in a walking distance, the zone is safe and with many restaurants and a convenience store in front of the hotel. The staff was very friendly and our room very comfortable. Beside there's a heated swimming pool that my kid really enjoyed.
July 29, 2013
Rated 5.0 out of 5.0 by JulJer helpful staff
The staff at the hotel were SO helpful and friendly. They answered all our questions about the city and the hotel. We were greeted every time we passed the desk. The extra friendly service makes the difference!
July 28, 2013
Rated 5.0 out of 5.0 by PhilAndEmma Awesome Experience
The hotel was clean and comfortable. I had a great view of the city and the hotel was convenient to the entire area and attractions. A short walk anywhere, or a subway ride to the Eagles stadium, where we saw the Taylor Swift concert. I forgot toothpaste and the desk had some for me. Breakfast was great, including omelets. We had a great time and will stay here again.
July 27, 2013
Rated 5.0 out of 5.0 by Marji34 Very nice weekend
My niece and I, were in town for the weekend, not sure what to expect being center city Philly,, Well let me say.. This hotel was VERY CLEAN, the staff was AMAZINGLY helpful and very courteous !! I would definitely stay and recommend this hotel ,, I am glad that I chose to stay here, The check in process went very smoothly and the check out was simple, The beds were SO comfortable and the bathrooms were immaculate !! What a NICE place especially for the price.. The only thing i didn't like was the pool closed earlier than I had expected... other than that ... NO COMPLAINTS :)
July 26, 2013
Rated 3.0 out of 5.0 by Erica18 It was just OK.
I would have preferred an onsite restaurant/room service, instead of having to order take out. No fitness center onsite either. For the price, I could have done better.
July 24, 2013
Rated 3.0 out of 5.0 by Paparazzi Bad service
Checking in takes long time.
I had to call 3 times to ask an extra blanket. Incredible!!!
July 22, 2013
Rated 3.0 out of 5.0 by Michelle11 A bit disappointed this time around
I want to preface this by saying we stay at this hotel often. It is our go-to downtown location. But, we were rather disappointed this trip. Not only was the carpet in our room horribly stained, the toilet seat cover fell off, and the toilet malfunctioned, the overall room was really in a very tired state. I really hope that this is not indicative of a downturn in the hotel's condition. We usually have a great room, but this time, it just didn't reach our expectations. That being said, we will give it another shot. The staff are great and the location is perfect.
July 19, 2013
Rated 5.0 out of 5.0 by budget very nice staff
needed to check in early and staff was very helpful. I asked for things to do in philly and the staff gave me plenty of choices. room was very nice and clean. I will use this hotel again.
July 19, 2013
Rated 5.0 out of 5.0 by Jeff101 Awesome Staff!
This hotel is clean and perfectly located for a stay in Center City. The Hotel staff are what sets this place apart from the rest. Everyone introduces themselves, greets you, makes you feel like you are staying at their home!
July 17, 2013
Rated 5.0 out of 5.0 by haymorena great service
I would like to Thank both Brie and the lobby manager whom both gave great directions and advise as to eating and museums near to this hotel. All were very on with exact details. It really helped us, for we had never been to this city. We spent most of our time away and found this hotel to be a very nice place to retire for the night and get rested for the next round of seeing the city. You made our trip very enjoyable. I would recommend any visits to your location as it is center for many shopping and eating within walking distance. THANK YOU
July 15, 2013
Rated 4.0 out of 5.0 by carmine99 Excellent service upon check in .
Hotel manager Aubrey and her staff made this a excellent vist to Philadelphia . I stay in plenty of Holidays Inns and I have to say Aubrey is the hardest working manager I have witnessed
in any of my stays .
July 15, 2013