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Rated 4.1 out of 5 by 628 reviewers.
Rated 5.0 out of 5.0 Helpful and friendly staff Staff was very friendly and helpful....fixed TV problem, ordered cab when we needed it, directed us to place to eat lunch. October 6, 2015
Rated 5.0 out of 5.0 by Beautiful, Friendly, Fast, Reservation, parking, check-in, condition of hotel and the room, breakfast, and check-out could NOT have been any more friendly, clean, safe, and efficient. Great location for a hotel (the edge of downtown Philadelphia but just outside enough to avoid the heavier traffic and on the water-beautiful walking scenery). Each time I visit Philadelphia for business --THIS is my hotel choice! October 3, 2015
Rated 5.0 out of 5.0 by Great Hotel Nice location, very clean, excellent service, courteous staff, great breakfast. September 30, 2015
Rated 5.0 out of 5.0 by Great Service The Staff including housekeepers were great and courteous. September 24, 2015
Rated 3.0 out of 5.0 by Good Location, Noisy Highway Facing Rooms The location was easy to get to and great to head out in old city. However the rooms toward the highway are very loud. September 23, 2015
Rated 2.0 out of 5.0 by Convenient location Not pleased at all. I utilize the Holiday Inn as an IHG Spire Elite member for purposes of travel or a get away when needed. Out of all the Holiday Inn chains I've stayed with since becoming an IHG member, this was the worse for the purpose of my visit. I stayed here in 2007 when it was under an different chain but it is basically the same and the upgrade was to the appearance of the room only, not what it offered. While I did not get charged the $25 a night fee to park, it is insulting that a guest has to pay for parking when they have already paid for the room. The men hanging outside the hotel was an issue as I left for dinner (there is no restaurant inside the hotel) and coming back when it is dark and having 4-5 men in driveway 'hanging out' made me feel quite uncomfortable. If you're looking for a location to participate in activities at Penn's Landing and a bed to sleep in the place is perfect. I on the other hand had higher expectations. September 22, 2015
Rated 4.0 out of 5.0 by Nice view, centrally-located WE had terrific service from the staff....they were very friendly and genuinely seemed happy to help us enjoy our stay. They made recommendations about food and things to do, helped us with the shuttle and our rental car and provided other valuable info (including dining coupons)! Hotel was nicely appointed and room was comfortable although the bathroom was barely large enough 'for you to change your mind' (let alone get prepared to go out). The only real complaint that we had was the street noise....perhaps a room not facing the river (that was our choice at the time) might be quieter. September 21, 2015
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