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Rated 4.0 out of 5 by 334 reviewers.
Rated 5.0 out of 5.0 by Staff friendliness Every aspect of my stay at this facility was beyond my expectations. Whether front desk personnel or housekeeping staff or shuttle service personnel, I was met with a smile and genuine greeting. I felt safe and comfortable throughout my stay. Warm cookies, lemon water and coffee readily available were an added bonus. September 15, 2014
Rated 5.0 out of 5.0 by Great location, great staff, comfortable room Staff was very welcoming and friendly- as someone who travels a lot, it makes a big difference when the staff goes out of their way to make you feel comfortable. Loved the shuttle service- the driver was very nice, and I appreciated being able to get around in the immediate area. The location of the hotel is awesome. So much to do in the immediate area. September 15, 2014
Rated 5.0 out of 5.0 by The views are amazing The views from our room are awesome of the bridge and Camden and at night we were treated to a fireworks show. There is so much to do in walking distance of the hotel that you really don't need to drive anywhere if you want to exercise. The staff were so nice and accommodating especially Teeza who was always there to point us in the right direction and help any way she can. The complimentary breakfast was a great way to start the day. The only negative thing I have to say is other guests weren't considerate and quiet when coming and going in the hallways. They could get quite noisy at times. September 13, 2014
Rated 5.0 out of 5.0 by Comfortable room and great view We knew the location of the hotel near the Benjamin Franklin Bridge. Had a room with a view, got to take great pictures. Next time we'll stay there again and use their shuttle to go into town. September 11, 2014
Rated 5.0 out of 5.0 by Shuttle Service! Very great shuttle service, including friendly driver. September 9, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express This was an excellent Hotel to stay at. Our view outside our window was amazing. Great hotel. September 7, 2014
Rated 4.0 out of 5.0 by Labor Day Weekend The Highlights: Friendly, efficient staff Excellent free shuttle service to and from downtown Comfy beds with nice linens in clean room The Lowlights: Only 2 elevators to serve 10 floors and service staff with cleaning carts - some long waits Only 1 HBO/movie channel - lame Overall: A "GOOD" experience September 4, 2014
Rated 3.0 out of 5.0 by Good Location ....but not so friendly staff. Close to the most interesting attraction September 4, 2014
Rated 5.0 out of 5.0 by beautiful view and great service from the staff We were greeted by friendly staff when we arrived, and continued to enjoy great service throughout our stay. Several times, we needed additional information or directions, and they were all helpful. In addition, the hotel shuttle saved us a bundle in cab fees, and was a convenient way to get around the city. The drivers were also friendly and informative. The room itself was smaller than I'm used to in Holiday Inn's but was clean and comfortable. I would definitely recommend this hotel. September 4, 2014
Rated 5.0 out of 5.0 by Modern, Clean, Perfect Get-A-Way Upon entry the staff is friendly and courteous. The rooms are neat and modern, all the amenities you come to expect from a 5-star hotel. The breakfast is plenty stocked with a variety to keep you running through out the day. September 3, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express - Philadelphia East Penns Landing We stayed at the Holiday Inn Express while visiting Philadelphia. The hotel was in a convenient location to attractions. The staff were warm and friendly, the rooms clean and quiet. I will definitely return! September 2, 2014
Rated 5.0 out of 5.0 by Pleasant room and cheerful staff This Holiday Inn Express exceeded my expectations. Room was attractive and very clean. Staff most courteous and helpful. Excellent value! September 2, 2014
Rated 5.0 out of 5.0 by Nice place and great staff! This is my third time staying at this property. I find the location convenient to my clients and also enjoy the fact that there are many local restaurants within walking distance. The rooms are very up to date and clean. The beds are very comfortable. The elevators can be a little slow at times. Parking fees seem a little high but not out of line when looking at other parking fees in the area. September 2, 2014
Rated 5.0 out of 5.0 by Terrific greeting and a really good stay A handshake for a welcome and really listening to my son's patter about his trip started this stay off on the right foot. Moving us up a floor didn't hurt the view either (a terrific look at the Ben Franklin bridge over the Delaware). The problem was, even in the non-smoking hotel, the new room they'd assigned REEKED of cigar. Some people! The solution was one call and a three-minute wait... now THAT's service! Breakfast was the usual... I'd really like to see some additional variety on this but I'm afraid HIE buys in bulk and there's little the individual hotel can do about it. Still, there was fresh fruit available each morning in addition to the 'omelets,' sausages, biscuits and such. Certainly no one walked away hungry. The juices were also a but above average (not too watery like most places). The free shuttle was a real help considering Philly even charges for handicapped parking... and at the same rate... everywhere! The 'net was reliable and the cleaning crew was on its game... so they'll be nothing from me but a big thumbs up. It was so good in fact... we added an additional day (that NEVER happens)! It was a real pleasure to stay in this HIE and I'd do it again. September 2, 2014
Rated 4.0 out of 5.0 by Nice place to stay in Center City This is a nice hotel to stay if you want to walk around Old Town, or Penns Landing. The staff was very helpful and courteous. The only negative is the paid parking. I would like to hope that if I am spending my money to stay somewhere I would not have to pay $25 to park on top of the price of the hotel, but unfortunately that is not the case here. However, with that exception it is a really nice place. September 1, 2014
Rated 5.0 out of 5.0 Problem-free visit We were at this hotel for two nights and had no problems. August 30, 2014
Rated 5.0 out of 5.0 by Attentive staff and great service Excellent choice for business or vacation. Staff were great and the room was a great value. The only thing I would have liked would have been a fridge in the room. The shuttle drivers were very knowledgable and quick to help. I would definitely recommend this hotel. August 29, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Great place to stay in Philadelphia. Close to many attractions. Close to many colleges. I wish they had a pool and I didn't like the fact that I had to pay for parking, but I look forward to staying again in the future. August 27, 2014
Rated 5.0 out of 5.0 by Superb Service The service we received from all of the staff was excellent!! It was a great location to get to Morgan's Pier, Penn's Landing, etc... I would recommend this hotel. August 27, 2014
Rated 5.0 out of 5.0 by A wonderful quick stay Front desk staff upon check in was polite and informed, providing all the information necessary for a easy check in. The room was very clean and comfortable and breakfast was also enjoyable. Staff was also helpful upon checking out of the hotel. A great experience here at the Holiday Inn Express Penns Landing. They removed the stress from such a short stay. August 27, 2014
Rated 5.0 out of 5.0 by Clean and friendly Staff at checkin was great. Extremely helpful and friendly. August 24, 2014
Rated 5.0 out of 5.0 by Great front desk staff and location My daughter and I arrived a few hours before the check-in time which I was afraid was going to be a problem. Teeza was very accommodating, allowing us to check in early which enabled us to park our car and offered to hold our luggage until our room was ready. We had a problem with the computer and Azenna came right over to help us. (I apologize if I have spelled these two young ladies names incorrectly) The location was great; within walking distance of the historic area. The breakfast had a good variety of food and we had no problem finding a seat at about 8 am both days. The choice of pillows, with 'soft' or 'firm' on the pillow case, was a pleasant surprise. August 22, 2014
Rated 4.0 out of 5.0 by ok in philly paying for parking was stupid but overall ok experience August 22, 2014
Rated 5.0 out of 5.0 by Perfect stay I stayed at this location because of a. Wedding I was attending, I really enjoyed my stay. The staff was very friendly and courteous. August 21, 2014
Rated 5.0 out of 5.0 by Great place The location was convenient to local attractions, the staff was wonderful and the room was great! August 21, 2014
Rated 5.0 out of 5.0 by Great Place to Stay! hotel staff was very accommodating to my spouse and children! they went out of their way for us and helped us with various things. the connecting rooms were nice and the view was great! the noise at night can be loud from the highway and rumbling trains so make sure keep keep the a/c on to block it out! will def stay here again! August 21, 2014
Rated 4.0 out of 5.0 by Travel Dude I was 98% pleased with my stay. The Hotel and the Staff were Top Notch. And for me to say this is very rare. I travel a lot and have seen the Best and worst in Hotels. My only Fault I had was the lack of Hot Water on the 10th Floor. It was Hit and Miss most of the Time. Other then that they get a A*** from me! I will add that I owe a lot of my Stay to Tessa who took it upon her self to make sure I had everything I needed and enjoyed my down time with the sights of the Town. If you get to meet her you are in for a great time in Town. August 20, 2014
Rated 5.0 out of 5.0 by Penns Landing awesome customer service Great customer service especially when we needed a conference room. August 20, 2014
Rated 5.0 out of 5.0 by Excellent, friendly, clean--more than I expected! This was my first stay at this hotel, but will not be my last. I will gladly return anytime I need to be in the Philly/Camden area. I could not have asked for more--it was clean, the staff was incredibly friendly and accommodating. I will tell anyone I know going that way to consider this hotel! August 19, 2014
Rated 4.0 out of 5.0 by First Stay In Philly This was our first stay in Philadelphia and we enjoyed mostly everything about it. The walking distance near all of the attractions was great and the hotel service was better than any you could find. I'd highly recommend spending the extra 10 dollars for the riverside rooms as the view was absolutely gorgeous. The only problem we had with the hotel was the parking situation, there were no available spots left to park in so you had to park parallel behind someone ELSE'S care and give the valet your key so that when they person you parked behind, he could move your car which was very inconvenient if you needed to go back out and get you your car. August 19, 2014
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