Rated 5.0 out of 5.0 by dagi above hi express average
One of the best Hi Express I have visited so far. Rooms are HI Express standard, but breakfast and business center above standard. Very friendly staff, too
May 2, 2013
Rated 5.0 out of 5.0 by gyarite Great rooms and service
very helpful great staff allwys stay there and send my people awsome service
April 22, 2013
Rated 5.0 out of 5.0 by cunn7 great service all around
We stayed for 2 nights and everything was great from check in to check out. the staff was really friendly and helpful. breakfast was great. our room was clean and ready. The kids enjoyed the pool alot. overall was a good stay.
April 17, 2013
Rated 3.0 out of 5.0 by KingJames Nice room, but poor A/C control
I stayed in the hotel for 3 nights. Everything was good except very poor A/C control. I put the "Fan" was on "Auto" mode, but it was keep running all days and nights. It was bothering me when the fan keeps running all the time, and especially at sleeping time.
April 3, 2013
Rated 4.0 out of 5.0 a couple of issues
The housekeepers changed the setting on the thermastat in the room my husband were paying for. I do not like a overly by my standards cool room and do not appreciate the thermostat temperature changed. Although we enjoyed the breakfast, between diners the tables need to be wiped clean. This is not only for esthetics buy also sanitary purposes. I found it disgusting to have to sit down with my filled plate to a dirty table. I find a lack of cleaning these tables in the breakfast area a major issue that needs to be addressed and corrected immediately. I did affect my overall reaction to my stay there. Needless to say, when talking to others about my experience at this hotel, complaining about leaving tables dirty between diners will be a major discussion. A shampoo bottle that was on the floor from a previous guest in the rooms bathroom, remained there the whole four days we stayed at your hotel. Regardless of the above issues, overall we enjoyed our stay and loved the area.
March 27, 2013
Rated 5.0 out of 5.0 by Hayashi Totally comfortable visit
Recently we stayed at HIEx Chandler for 2 weeks. Everything was excellent. We enjoyed the variety of food at breakfast daily. The rooms were cleaned thoroughly every day - never was anything omitted. We enjoyed the cookies in the evenings if we were coming in at that time. The weather was wonderful and we spent several days lounging by and in the very clean pool. Staff were friendly. We used the breakfast room to play cards and one evening I think an entire sports team brought in food and enjoyed the breakfast room. It was like being at home. We also used the business centre to print off boarding passes and so on - free of charge. A pleasant surprise on Wednesday evenings was Priority club members appreciation night when we enjoyed very generous appies. We were very satisfied with the gym facilities. Lastly, the location was convenient for us. We were quickly able to get on the freeway while also being within walking distance from several restaurants.
March 23, 2013
Rated 4.0 out of 5.0 by Luke2187 Electrical Outlet In The Bathroom
The Electrical Outlet In The Bathroom would Not Hold My Electrical Plug from My Shaver. I Had To Physically Hold The Plug In The Outlet when I Was Shaving.
March 7, 2013
Rated 1.0 out of 5.0 by alfalfacarl not happy
The toilet brush in a plastic mcdonalds cup on my bathroom counter was nice decor. I also did not receive a receipt when I left.
March 4, 2013