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Rated 4.0 out of 5 by 141 reviewers.
Rated 5.0 out of 5.0 by Met the usual Holiday Inn Express standards I am a frequent user of Holiday Inn Express as I travel around North America and Europe. I can count on a high standard of friendly service, cleanliness, variety at the breakfast buffet, free parking and internet. December 4, 2014
Rated 4.0 out of 5.0 by Good Facility, Nice Stay, but not very attentive staff Staff were not available at all at a prime mid-morning time on a Saturday for me to check-out. There was a sign saying no one would be back for a 1/2 hour or hour, I cannot remember. Either way it was not in time for me to leave and make an appointment on-time that I was headed to. I was hopeful my room key left behind the counter would get me checked-out on that day and not be charged for another day. If there had been a problem during my stay, or I needed to tend to further stay inquiries or hotel bookings, there was no one available to discuss these with me. I'm not usually a picky person or hard to please, but this lengthy absence sign at check-out at such a prime time really stuck me as strange and unprofessional, and the least attentive of all the different Holiday Inns we've stayed at. Also check-in was probably the least friendly check-in I'd ever received, and because I was using reward points for the first time for this stay, it made me wonder if that was why. However, beyond these two things my stay was great and the facilities were well kept, comfortable and pleasing. November 27, 2014
Rated 4.0 out of 5.0 by Great location Great location! Easy to find. Conveniently located near a gas station, stores, our customer and a premium outlet. November 22, 2014
Rated 5.0 out of 5.0 by great location great place to stay, plenty of great places to eat, sports bars etc.. centrally located for me to get around the valley in good time, very nice staff here as well November 21, 2014
Rated 3.0 out of 5.0 by Nice hotel Nice hotel but I was not provided the benefits of my Priority Club Gold status, internet was average to poor November 19, 2014
Rated 1.0 out of 5.0 by Chandler holiday inn express did not enjoy my stay. Had issues with shower in my room, did not think the supplied breakfast had much value, located close to freeway and was fairly noisy November 17, 2014
Rated 2.0 out of 5.0 by Big Disappointment The carpeting and side chair in my room had numerous stains. The bathtub had a black film around the drain that looked like it hadn't been cleaned after the last guest. I'm not that picky of a guest but I met up with my group the following morning and they talked about issues with their rooms as well. November 14, 2014
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