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Rated 4.6 out of 5 by 107 reviewers.
Rated 5.0 out of 5.0 by Nice place, great staff I got to phoenix early and stopped by the hotel, asked if I could check in, not only did Dayneisha check me in early, give me a late check out, but she also offered me breakfast when I was checking in. They should require new holiday inn employees stay at this hotel so they know how to treat a costumer. The rooms are very nice, it is a quite area. It is close to the ball park and down town. I would recommend this hotel September 25, 2014
Rated 5.0 out of 5.0 by Super Clean Very Clean and Quiet. We Will Be Staying Here Again. September 22, 2014
Rated 5.0 out of 5.0 by Great services I love everything. The staffs were kind and helpful!! Specially Dayneisha and the lady that work in the kitchen. They deserve a raise!!! September 22, 2014
Rated 5.0 out of 5.0 by Great Service The Phoenix Downtown hotel staff were great. The front desk staff were very friendly and always welcoming from day one. The complimentary breakfast had many options and the staff assigned to the dining area always welcomed you with a smile every morning. It was a great way to start my day. September 21, 2014
Rated 5.0 out of 5.0 by Great place to stay I had a very pleasant experience with this hotel. The staff was great. The facility was nice, close to everything. Give the desk girl, Chloe, a promotion! She deserves it, and a raise. A real asset to any company. September 19, 2014
Rated 5.0 out of 5.0 by Nice location and service This was my first visit to this location. A very nice downtown location that is very close to a movie theatre and a very nice mall; close to some parts of the University of Arizona. Great walking distance to some great night life food and entertainment as well. September 17, 2014
Rated 5.0 out of 5.0 by Always a 5 star!! I travel to Phoenix about every 2-3 months on business for 1 to 2 weeks at a time. My company gives me a choice of a few big Hotel chains to stay at, but I've found this one to be the best. The young lady who works at the front desk in the afternoons always greets everybody with a big smile and a friendly greeting. I believe her name is Chloe. The rooms are always clean as well as the grounds outside, including the pool area. This hotel is with in walking distance from the down town Phoenix area. Do yourself a favor and book it the next your in that area and you'll be glad you did. Ron S. September 16, 2014
Rated 5.0 out of 5.0 by enjoyable experience The visit was pleasant. Hotel staff was courteous and helpful. The room was clean and comfortable. There was even a variety of pillows to choose from; soft September 8, 2014
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