Rated 4.4 out of 5 by 226
Rated 3.0 out of 5.0 by Balloon chase crew Ok for an overnighter.
While I have no complaints about the room, cleaniness, etc, I was a bit disappointed that the Wi-Fi didn't work. They gave me an 800 # to call and all I got was a recording saying they were closed. Called the front desk and they said they would reboot it and if that didn't work come down for eprom cord. It didn't work so I went down to the front desk and the clerk gave me a cord which looked like a phone cord. I got it to the room and yes, it was in fact a phone cord. Back to the desk with my computer and the other clerk tried to get it working and it didn't work again. After several calls, she got it working about 1 hour later. The clerk that gave me the phone cord also suggested the restaurant next door at their sister company. Horrible service, overpriced and ok food. Waited 1 hour for a hamburg. And let's not forget if you are driving a car they add $12.00 for parking a night.
October 26, 2014
Rated 5.0 out of 5.0 by GPC2 Great Service
The young lady that worked the breakfast bar was such positive person with a wonderful smile. She addressed everyone as if they were setting at her kitchen table. What a great way to start your day in a city where you don’t know anyone yet you walk out the door feeling like family.
October 25, 2014
Rated 5.0 out of 5.0 by Browndog Clean room
In addition to what I said earlier I greatly appreciate being able to park my vehicle in a safe, lighted area for such a reasonable cost. Thank you!
October 23, 2014
Rated 3.0 out of 5.0 by SoccerTourney Soccer Play
The hotel was average. The rooms and amenities were, or appeared to be outdated and the room was small and cramped compared to other hotels I have stayed.
October 23, 2014
Rated 3.0 out of 5.0 by TAVR dirty carpet #329
The staff was great, helpful and friendly!
Room comfortable but the carpet coming into the room was very dirty and gross! Made you want to keep your shoes on when you had to step on it to go into the bathroom.
October 21, 2014
Rated 5.0 out of 5.0 by Smitty2255 Overnight stay before flight
Stayed at this property the night before flying back home. Staff are excellent, the airport shuttle was convenient and the breakfast had enough choices to pretty much satisfy anyone. If I'm back in the Phoenix area I will definitely think of staying here again.
October 17, 2014
Rated 4.0 out of 5.0 by CLT56 Comfortable rooms
Rooms were large and comfortable and clean. We enjoyed our stay. Price was reasonable, and we were within a 10 minute drive to Sky Harbor Airport.
October 16, 2014
Rated 4.0 out of 5.0 by CDNtraveller Somewhat Dated
Check-in easy, staff friendly and helpful. Large upgraded room with sitting area, but stuffy smell (cigarettes). Bathroom had large oval tub but looked dated, mold along tiles and ceiling was very water stained. Breakfast typical for this chain, it's time to update with new items and variety. Ok for short one night stay.
October 15, 2014