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Rated 4.4 out of 5 by 221 reviewers.
Rated 5.0 out of 5.0 by airport convenience friendly and helpful staff. shuttle service and proximity to the airport were main reason as well as complimentary breakfast. all was good. August 3, 2014
Rated 5.0 out of 5.0 by The place to stay in Phoenix My reasonably high expectations were not only met, but exceeded. The entire property was very clean. The staff were the friendliest I have ever encountered. Easy in, easy out. A taxi was arranged by staff for my day trips. The breakfast had something for everyone. Next time I will schedule some time for the fitness room and the pool, both looked inviting. This is the place I am coming back to on my future visits. I am VERY pleased. Thank you! August 2, 2014
Rated 5.0 out of 5.0 by Airport shuttle and free wifi This hotel was perfect for what we were looking for. We had completed our vacation in the Scottsdale area and were looking for a hotel that was close to the airport with free shuttle service. The hotel also provides free wifi and breakfast in the morning which is also a plus. The staff was friendly and efficient. Hotel was clean and pretty comfortable. August 2, 2014
Rated 5.0 out of 5.0 by quick stay Arrived late at night and left early the next morning for a long flight. I was able to leave my car for the entire 5 days I was away. Left early in the morning and breakfast was not being served at that time, how ever we where able to get bagels and fruit for our trip. The shuttle to the airport was entertaining because the driver knew a lot of the history of the airport, dating some 50 years back. Would stay here again if needed. July 31, 2014
Rated 4.0 out of 5.0 by Visit The hotel was located in a quiet area. My bed and pillows were comfortable. The wireless Internet access in my room was slow and I had trouble connecting. The breakfast was wonderful because they serve a variety of both hot and cold foods. July 31, 2014
Rated 5.0 out of 5.0 by Beds not sure but always have trouble sleeping away from home, maybe a touch softer July 31, 2014
Rated 5.0 out of 5.0 by lifesaver!! if you had to travel out of Phoenix and need a place to stay i would recommend this hotel... room was clean, included breakfast had a good variety of items ,shuttle service was right on time and they also include parking for your vehicle while you are away for an extra $15 you can leave your car up to 30 days. July 28, 2014
Rated 5.0 out of 5.0 by Just a nice place The Holiday Inn Express was just extra ordinarily a nice place. Everything was neat and the staff attentive and caring. July 24, 2014
Rated 5.0 out of 5.0 by Good value and a nice stay The Park and Fly option is a great value compared to airport parking, and the shuttle service was excellent. Nice room and good service overall. July 21, 2014
Rated 5.0 out of 5.0 by shuttle service The excellent staff continues to impress. Our flight got in at 11PM and after getting our bags, called the front desk and by the time we got over to the pickup location the van was on it's way. We waited maybe 10 minutes. Excellent again!! Thank you and will see you next year again. July 21, 2014
Rated 5.0 out of 5.0 by Restful place after a hectic day in Phoenix It was a surprise the quality for the price in Phoenix. The hotel is nicely equipped and very quiet so close to the airport. It had more amenities than expected for an airport hotel. It was a nice surprise and a very pleasant stay. July 17, 2014
Rated 5.0 out of 5.0 by Our Favorite Airport Hotel We have stayed here several times this year and love the hotel. The rooms are great and the staff is very nice. We like having the Hilton Garden Inn restaurant next door. Only area that could be improved are the egg dishes and the juice. OJ is a drink not a juice and the powdered egg omelets are tasteless. The rest of the breakfast is fine. The Park and Fly deal is great. July 14, 2014
Rated 5.0 out of 5.0 by Excellent Accommodations When I landed in Phoenix - I was totally lost - friendly hotel staff had me headed in the right direction in less than 2 minutes. Smooth check-in, helpful and friendly staff at check-out. Excellent accommodations - highly recommend. July 11, 2014
Rated 5.0 out of 5.0 by Michigan Trip It is always a great stay at this hotel. When in Phoenix, I wouldn't anywhere else, for business or a personal stay. July 10, 2014
Rated 5.0 out of 5.0 by Excellent experience Everything that I encountered during my stay was excellent. July 10, 2014
Rated 5.0 out of 5.0 by Check In Excellent The check-in was processed by a charming employee with an excellent smile and helpful effort. She was tops! July 9, 2014
Rated 5.0 out of 5.0 by Great service Great service and friendly staff, we had to leave before breakfast so it wasn't rated July 8, 2014
Rated 5.0 out of 5.0 by Excellent all around The staff at this hotel are always wonderful and helpful. The rooms are great, the price is within reason. When we went to get the shuttle to the airport for an early AM...there was a large group also catching flights and the driver immediately called for another van for the overflow. Within a few minutes the second van was there. Also, the food next door at the hotel is fantastic even if it is slow. Thank you for an enjoyable stay and will see you on the return flight. July 8, 2014
Rated 2.0 out of 5.0 by Motel Not Cared For This motel/hotel was not as clean and up to date as other HIE's that we have stayed at. The room we had was not cleaned properly and the light from the office below could be seen through the caulk along the tub and walls. The pool was cloudy and had dirty towels thrown around. . . not very inviting. July 6, 2014
Rated 5.0 out of 5.0 by Perfect for access to Phoenix This hotel is close to the airport, access to just about whatever you might want to eat (the University District), most major highways, and most of the major venues. Great staff. I will stay there for all my Phoenix trips. July 5, 2014
Rated 5.0 out of 5.0 by Phoenix trip Personal trip, first time at this location. We are IHG Reward members and do enjoy staying at Holiday Inns because of the consistent look, amenities and free breakfast. Two kids and two adults it helps to save where you can. June 26, 2014
Rated 5.0 out of 5.0 by quiet and comfortable bed overall great staff and sevice was great at the front desk. June 26, 2014
Rated 5.0 out of 5.0 by park and fly excellent room, comfortable, easy access to airport June 25, 2014
Rated 3.0 out of 5.0 by room and service adequate but not stellar the room was adequate but nothing special. Bed was comfortable enough and I bring my own pillow. The bathroom was also adequate. The door handle to the room came off in my hand (has NEVER happened in any hotel I have ever stayed yet) as we went to exit the room. Took it to front desk clerk as we were leaving for dinner and by time we got back about 3 hours later the door was fixed so not an inconvenience. The furnishings in the room were 'dated'. Bathroom seemed clean enough and adequate toiletries provided. Breakfast was 'OK' but hot items could have been 'hotter' and, the utensils resocked more timely. Had to ask for a fork and spoon. The stay was 'Ok' and no major complaints. June 22, 2014
Rated 4.0 out of 5.0 by Estancia Placenter Una breve estancia de paso por Phoenix pero Excelente June 22, 2014
Rated 5.0 out of 5.0 by Clean room and comfortable bed The staff was excellent, The room was clean and comfortable, the shuttle service was on time and efficient. June 19, 2014
Rated 5.0 out of 5.0 by Great Service and on-time transportation to the airport My Dad needed a wheel-chair, and it was provided for our entire 2-day stay June 19, 2014
Rated 5.0 out of 5.0 by Great service and relaxing atmosphere I loved my stay at this hotel because it was very quiet and relaxing.The service was very efficient and the staff were very friendly.The rooms were well equipped with the essentials,and the food at the breakfast was good. June 15, 2014
Rated 5.0 out of 5.0 by Always a great stay! We have never been disappointed whenever we stay here. Staff is always super nice and accommodating to our needs! We always leave our vehicle here when we fly out and have never had any problems! They always shuttle us to the airport and back.....we recommend this Holiday Inn Express very highly! June 13, 2014
Rated 5.0 out of 5.0 by Carol M We had a beautiful mini suite that was very clean and comfortable and priced right. Enjoyed the very nice breakfast and took advantage of the shuttle service to the airport. June 12, 2014
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