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Rated 4.4 out of 5 by 320 reviewers.
Rated 2.0 out of 5.0 Not what you expect of a Holiday Inn Express This hotel is in desperate need of updating and cleaning. Carpets need replaced. Our room was not clean at all. Chips on floor from previous people. Supposedly a smoke free hotel but when we walked in the front door every night it smelled like cigarette smoke. I would not recommend this Holiday Inn Express. We normally always stay at Holiday Inn Express. This hotel does not meet the standards that we are use to with a Holiday Inn Express. March 24, 2015
Rated 2.0 out of 5.0 by over price way way over price. Never going to saty at a holiday inn express March 22, 2015
Rated 4.0 out of 5.0 by Makes an Early Morning Flight Easy! The proximity, an dthe shuttle to the Phoenix Airport made an early morning flight out VERY easy. The excellent customer servie, and the welcoming amenities were all bonuses! March 20, 2015
Rated 5.0 out of 5.0 by over all very good need to pay more attention to the bathroom --- bathtub faucet drips continually. Towels were old and grey - definitely need to be replaced March 16, 2015
Rated 5.0 out of 5.0 by Business Trip Nice stay near the airport. The Holiday Inn team helped me find a hotel near to my business location while most hotels were booked up. March 16, 2015
Rated 5.0 out of 5.0 by Great Everything This was a great place to stay. The room was very comfortable; bed, living space. The food was good, bar was nice, staff very friendly, shuttle right on time every 1/2 hour to take you to the airport. We would stay there again. March 16, 2015
Rated 4.0 out of 5.0 by comfortable beds and treated very well We had a group of 14 people and used 4 rooms. We all were very pleased with our stay. People were very friendly and helpful. Transit to and from airport were great and we could down load our boarding passes on the guest computer. We were happy with our stay and would recommend it to others. March 13, 2015
Rated 5.0 out of 5.0 by A weekend in Phoenix My wife and I came up to Phoenix to relax, do some shopping and see a Spring training MLB game. As in the past our experience with the IHG family of hotels was excellent. The location of the HIExpress Phoenix is easy to access, close to nearby facilities (shopping, restaurants, entertainment, etc) and the staff are always courteous and extremely helpful. We will be back in the future. March 11, 2015
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