Rated 4.4 out of 5 by 391
Rated 5.0 out of 5.0 by aysfusion Arizona Trip
No complaints, had a great stay. The room was comfortable, and spacious. the complimentary breakfast offered a good selection.
July 28, 2015
Rated 5.0 out of 5.0 by Maris41 Helpful, friendly staff and room availability
We arrived earlier than expected and our room was ready to go. We were grateful and weary travelers. The staff at the front desk was so helpful - calling in our plane confirmation while we were away on an excursion, and helping us with excursion arrangements. Especially helpful, always pleasant and smiling were Justin, Bree and Lucas, and we told them so.
As you enter the Inn in Phoenix, it is disappointingly dark, rather depressing, and in need of cleaned carpets. The furniture is worn and tired looking and all things need brightening up - paint, furniture, with light colors, and up dating, etc. The carpet in our hallway was soiled and worn. It too needs bright colors. Where was the interior decorator when the palette was being chosen? Certainly, lighter colors and a more modern choice of furniture and accessories would do a lot to update and present a fresher, cleaner look.
July 24, 2015
Rated 5.0 out of 5.0 by tdav3200 Most Beautiful Hotel I have ever seen!
Sadly we drove all night, and didn't check in until 4:30 am, so we went right to sleep. When we awoke we witnessed the most beautiful hotel we have ever seen. amazing decorations, I mean, a TV in the spacious bathroom.( I locked myself in there while my kids slept) The beds were comfy, a nice microwave, fridge, and sink area. The lobby was like a scene off of a TV show. The breakfast attendant was very friendly. I only wish we could have stayed longer! I definitely would stay here again. We stayed at 3 Holiday Inn and Express Suites on our trip from Illinois to California, and this BY FAR WAS THE BEST and cleanest!
July 22, 2015