Rated 4.1 out of 5 by 69
Rated 1.0 out of 5.0 by MartinManyYearPlatinum Worse Experience Ever
Went to check in, gave desk clerk my credit card to verify name. He asked me if I had a reservation -- yes. He looked, then asked me for a picture ID. After looking at both, if I was at the correct hotel -- yes. He then asks me for my reservation number. I pulled up my reservation on my iPhone app. He looked, then tells me I'm already checked in, I checked in a couple of hours ago. When I told him I've been driving for 3 hours, he had to call a manager. They had checked someone else into my room, using my name, my IHG rewards number, my rate, etc. They couldn't read the person's handwriting, so they were unsure who was in my room. After a bit of fumbling trying to explain what happened, they found me a room....a handicapped room. I left to go get something to eat (been traveling all day#. When I came back, I realized I hadn't signed in. I checked with the desk clerk to sign in, only to find out he had me registered under a different name #not mine), with no IHG reward number and with a rate over $ 40 higher than my normal rate. I had to wait again why he fumbled around trying to straighten out the mess. When I got to my room, I found that the door to the room would not lock unless you picked up on the door. This would be impossible for someone in a wheel chair. When I went into the bath room, the door was just about off the hinges and would not shut. The next morning when trying to take a shower, the tub drain was stopped up to where the water level rose to over my feet during a short shower. It did drain, but very slowly, and yes I did check to make sure the stopper was up. I then saw that the plastic sink drain pipe was broken. The next morning when I went to eat breakfast, the rest was supposed to open at 06:00, it was 06:30 and no one had showed up yet. I went to Cracker Barrell for breakfast. As I'm writing this, I checked my IHG points only to see no points posted for this stay. I have points posted for the Sunday night hotel and the Tuesday night hotel, but nothing from this stay. Wanna bet the person that got my room also got my points!!
October 14, 2013
Rated 5.0 out of 5.0 by KShelton12 Great place to stay
We stayed just over night for a Saints game and although we arrived late in the evening we were greeted warmly, the room was super nice, clean and comfortable. At check out we were also treated exceptionally well and will stay here again. Everything was great!
September 11, 2013
Rated 3.0 out of 5.0 by FParis No cook
They had a 500 bonus point offer if you eat in their restaurant. Got in late so I planned on using it for breakfast.
Was at restaurant 7:00am and there was no cook. So instead of trying to eat $15 worth of muffins, I went to McDonalds which is next door.
This is the reason I avoid hotel restaurants in the first place.
But room was good
September 7, 2013
Rated 3.0 out of 5.0 by Cajun0125 Good location
I stay in hotels every week for business, this hotel is totally outdated and not the cleanest. The carpets in the hall leading to the rooms are stained pretty bad and look like they haven't been vaccumed in weeks. The bathroom silicon around tubs and toilets are black from mildew.
September 7, 2013
Rated 4.0 out of 5.0 by Brammer Breakfast
Would have been nice to know that breakfast was included.
September 3, 2013
Rated 5.0 out of 5.0 by proracer FRIENDLY STAFF AT FRONT DESK AND VERY HELPFUL
ENJOY MY STAY. STAFF WAS VERY HELPFUL AND SUPPORTIVE. LADY AT THE FRONT DESK SHELBY WAS VERY HELPFUL. SHE KNEW WHAT NEEDED TO BE DONE TO GET MY CREDIT CARD TO WORK, IT WOULD NOT WORK IN THE RESTAURANT BUT SHE FOUND A WAY. KUDDOS FOR HER. SHE WAS A LIFE SAVER. HOPE YOU ACKNOWLEDGE HER.
August 19, 2013
Rated 5.0 out of 5.0 by BMWBiker Great Rest
It was really great to be able to relax. You have a nice restaurant, and the staff was all amazing. Thank you so much for the upgraded room. Love the Platinum status.
Huge parking for my 18 wheeler was an added bonus. I will be back next week.
August 18, 2013
Rated 4.0 out of 5.0 by exgyn2 Quiet and nice litte restaurant
Within 3 min of I-12/I-59 interchange on I-10. Yet quiet with good prices and good food. If adventurous, get directions to downtown Slidell for great food restaurants and a real ice cream shoppe complete with soda fountain. Only 7 min away, but worth the drive. Recommend KY's Seafood. Also great place within 3 minutes for excellent coffee and beignets. Ask at the front desk.
Rooms were quiet and comfortable.
August 16, 2013
Rated 4.0 out of 5.0 by Blossome Excellent food and a most courteous staff
The food alone is worth staying for breakfast of choice and a dinner menu with every item well worth trying.
Thanks for a good stay.
August 13, 2013
Rated 4.0 out of 5.0 by TAO67 HI in Slidell
The hotel was clean and the staff was friendly. They did accommodate my early arrival. I was in town on business. The fitness center is the size of a walk in closet. They do have an indoor pool with a hot tub. No complementary breakfast but they do have a restaurant open for breakfast and dinner. Not sure how it was - did not eat there. The TV did not work in my room - would have thought that would be a basic item to have working. I am sure they would have switched me.
August 5, 2013
Rated 4.0 out of 5.0 by Honeysuckle Thanks
Thank you for a nice stay. The rooms were clean. the only issue we had was that one tv did not catch the satelite bu that was really not a major issue and the front desk was very attentive to it. I wish the indoor pool were heated, it would have been more enjoyable for swimming. The food was exceptional. Chef Kim was very good and my son was impressed with the way she brought out his Grilled Cheese.
August 2, 2013
Rated 5.0 out of 5.0 by LFaye2 EVERYTHING EXCELLENT!
Everything was excellent! From Brandon on the front desk to the cleaning staff. The location is close to everything and the room was clean, the bed was very comfortable! Most definitely plan to stay here everytime we come to Slidell.
August 2, 2013
Rated 5.0 out of 5.0 by Lovedourstay Great stay with great service
We loved our stay. We enjoyed a staycation and was able to truly relax. The free breakfast was great, the staff was friendly and accomodating, and the bed was really comfortable. The room was clean, and we had no complaints. I would surely stay here again!
June 29, 2013
Rated 5.0 out of 5.0 by DJC50 FANTASTIC STAY
My overall experience was fantastic due to the staff and service we received. This was a super stay for us on our short trip. I will look forward to returning to this location on my next trip.
June 18, 2013
Rated 5.0 out of 5.0 by AIRBOAT49 first class in all ways,room,staff,food looking to the next visit
found everything great,room,service,checking in and out,food and service perfect,i couldn,t anything but right,the complete staff great
June 7, 2013
Rated 3.0 out of 5.0 by BAMABOY TV & INTERNET SERVICE
There was no internet service or cable TV in the room the whole time we were there. The carpet in the Hotel was very worn and dirty. Very disappointed with my stay.
May 31, 2013
Rated 5.0 out of 5.0 by BarJa Manager for a big cooperation
Cleanliness great, good food great, the staff was excellent, had great service. I do recommend this Holiday Inn in Slidell.
Very quiet and comfortable I could relax with no noise.
May 15, 2013
Rated 4.0 out of 5.0 by Grammy46 Comfortable night, good price
We chose this particular site due to the indoor pool to give the young children a way to use some energy after being in the car all day.
The beds were comfortable, the breakfast convenient and the location was at the half way mark of our trip.
April 25, 2013
Rated 2.0 out of 5.0 by sugarbear1 Just another Holiday Inn now
I wish I could be more effervescent however, not the case.
The usual warm and personal greeting at the hotel check-in had been replaced with a very efficient and business minded associate.
I was not greeted as a many time returning guest to this hotel nor, was I recognized as Priority Club member.
The previous remarkable breakfast offering at this hotel had been replaced with the typical plain old half warm and half dried out buffet server choices of microwave meats, batch prepared scrambled eggs, nearly cold biscuits and canned gravy.
I am sad to say that this one time exemplary hotel has been returned to the status of "Just another Holiday Inn
April 24, 2013
Rated 3.0 out of 5.0 by jenny16751 Hotel Review
Hotel was very close to restaurants, and walmart. We were 30 minutes from new orleans superdome. We ate at Texas road house and had a wonderful experience. Food was excellent. . Room was clean and bed were not soft. They were medium firm. Bathroom was extremely small. You shut the door and you feel trapped. The view was an old building behind us. Not impressive there. Wi fi worked but slow. Pool looked cleaned. Hot tub extremely hot. Ten minutes and I looked like a lobster. Breakfast had limited choices and lacked waffle station. Taste was okay just not much selection. Better at McDonalds or Hampton Inn and suites or comfort inn. As priority members I felt hotel was overpriced and lacked simple touches. As priority members I was not impressed. This hotel is on the service road not hard to find.
April 21, 2013
Rated 1.0 out of 5.0 by Donnie111 Poor restruant service & overall cleanliness.
I travel extensively throughout the US and Canada. This location is at the bottom of the list as far as I am concerned.
Restaurant service extremely slow. I waited approximately an hour for soup and salad. Hotel management recognized the delay providing the meal gratuitously. The waitress was more concerned about 4 other gentlemen in the restaurant.
Housekeeping damaged a travel alarm clock.
Items fell out of my suitcase, I did not clean up the floor. Neither did housekeeping. The floor area in front of the elevator required cleaning. A roll away bed was allowed to remain in the hallway for a full day.
Poor management at this location. I would recommend going to another hotel in the area or contending with traffic before staying at this location. I requested hotel management to contact me, as of this writing I am still waiting.
April 17, 2013
Rated 1.0 out of 5.0 by MM1234 Warning! Reservation Cancellations
Warning! Just a word to the wise. Do NOT make reservations at this hotel unless you are 100% positive that you will not have to cancel your reservation. Under NO circumstances will they reimburse you. Even if you are a loyal Platinum member. Book at another area hotel.
April 15, 2013
Rated 1.0 out of 5.0 by Polo92 La peor experiencia en un hotel holiday inn
Personal de muy bajo criterio y nivel, el restaurante no abrió a la hora indicada 7:00 AM y muy mala atención y servicio, definitivamente NO lo recomeindo
January 19, 2013
Rated 4.0 out of 5.0 by maxeastern Enjoyed the stay
Had an enjoyable stay while seeing the sites of New Orleans. We choose this hotel mostly for its indoor, heated pool. We stayed here a few years back and would like to come again. But the pool had a greenish color and had a lot of debris on the bottom in the deep end. It looked like skin and dirt particles. We tried to stay in the shallow and not stir up the debris. It was as if the drains in the bottom were not working properly and cleaning it out. We probably should have alerted hotel staff the conditions of the pool but were gone sight seeing each day we stayed only to swim at night upon our return. The water was nicely warmed though, making it very enjoyable.
January 18, 2013
Rated 5.0 out of 5.0 by dcough DCOUGH
Very nice for the price! Great food! Especially appreciated the good food since it was pouring down rain when we checked in after a long drive and we didn't want to go back out to eat!
January 7, 2013
Rated 5.0 out of 5.0 by StuW Kid friendly = Happy guests
Had a wonderful weekend and having a staff that was pleasant made it that much more enjoyable. The food was great and fresh. Will stay again.
December 7, 2012
Rated 5.0 out of 5.0 by Firedog Firedog
I stay a many Holiday Inn properties during out the year. The Slidell property is outstanding. Never have I been treated so well. The cleanliness and attention to detail by the staff was great. The meals served in the onsite facility were outstanding and the breakfast! WOW! I will be back.
November 29, 2012
Rated 5.0 out of 5.0 by TFRED Excellent service and Accommodations.
Excellent service and Accommodations.
I have stayed at this Holiday Inn on numerous occasions over the years visiting family in the area. The first thing I noticed when I checked in is the complete remodel, Very tastefully done but still a cozy atmosphere. I really love the full service dining area, the food was great and at a reasonable price. The staff went out of their way to ensure all of our needs were met and make us feel comfortable. Great location right off the interstate and only 30 minutes from the French Quarter ( Burbon Street ) Great job, looking foward to my next trip.
November 27, 2012
Rated 5.0 out of 5.0 by lalabanks Excellent staff and breakfast
The staff here were very accommodating and friendly. The breakfast was made to order and great.
November 24, 2012
Rated 1.0 out of 5.0 by Notgoingback38 Very friendly staff....hotel needs repair!!!!!
Broken pool,broken room phone. The fridge needed to be unplugged because it was so hot we feared it would start on fire,,,.The staff was very friendly but hotel should put some money in repairs and updating this property.
November 18, 2012