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Rated 4.1 out of 5 by 275 reviewers.
Rated 5.0 out of 5.0 by great place to stay close to the local attractions, indoor pool, very comfortable November 10, 2014
Rated 5.0 out of 5.0 by Great shower and Great Food Choices Nice hotel to stay at. We especially appreciated the hotel providing ice for coolers when leaving the hotel upon checkout. We love the breakfasts they provide. Great food choices. Location was good. It was not right on the main strip but away from it so it was quiet. November 9, 2014
Rated 5.0 out of 5.0 by Good choice in Pigeon Forge! Very clean motel and friendly staff. It was easy to find and well lit parking lot. November 6, 2014
Rated 5.0 out of 5.0 by Best bet for the rate... Couldn't have asked for anything more. Great location. Have used this location several times. November 2, 2014
Rated 5.0 out of 5.0 by Vacation Excellent place and staff was great. I left a picture after checking out and 2 hours later housekeeping called me about what they found. They sent the picture in the mail, i received it with no problems. I was a little disappointed in the price of the room but it was all i could find,everything was full. All in all it was an excellent place to stay and is highly recommended. November 2, 2014
Rated 5.0 out of 5.0 by food you try hard, however the eggs and sausage AND GRAVY HERE AND EVERYWHERE LEAVES A LOT TO BE DESIRED.i DO NOT LIKE THE BREAKFAST. however I DONT HAVE A SOLUTION, tHE PANCAKES ARE THE BEST OF THE LOT. I ALSO LIKE THE FRUIT October 30, 2014
Rated 5.0 out of 5.0 by Good nights sleep and super clean This hotel appears to be a little older but it was SUPER clean. The staff is very friendly and they do a wonderful job with the breakfast. The eds were very comfortable. Internet service is fast. You can't ask for much bdtter from a hotel. October 29, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express The hotel was clean and had very friendly hotel staff. I left a bag in the parking lot with my Ipad. They found it and kept it safe until I could claim it. October 28, 2014
Rated 3.0 out of 5.0 by air conditioner We have stayed at this hotel many times but this time, the time air conditioner made noises all time, it woke us up when it came one and the furniture is very worn. I may stay some where else next time. October 23, 2014
Rated 4.0 out of 5.0 by good overall experience This is our 3rd year staying here. The reason is consistency, familiar faces, who ensure your stay is the best. Everyone, housekeeping, maintenance, front desk, breakfast preparation people strive to do their best in accommodating the guest while not compromising Corporate policies. Tough job to do. These people excell!!!! October 22, 2014
Rated 5.0 out of 5.0 by Great service Very Comfortable bed and great service. Nice place to stay October 21, 2014
Rated 5.0 out of 5.0 by Great Location and Value Great location in Pigeon Forge. The best breakfast I've seen at a hotel in a long time. Not only did the rooms and hotel in general appear clean, it felt clean. Great swimming pool and swimming area. October 20, 2014
Rated 5.0 out of 5.0 by A visit to Dollywood from England I did not know what to expect when I booked this hotel, some of the American reviews seem a bit hash, I don't know if it is because we are British that we found the service very good bordering on excellent. The staff were they to meet us and I was checked in within 10 minutes they were so friendly and they even gave us a trolley to take all our luggage to the room. The location of the hotel is brilliant, you can get to all the entertainment sites and attractions. A Ruby Tuesday across the road (1 minute walk) the food there is excellent. The rooms were big in size we had one with a Jacuzzi, came in handy after walking miles round Dollywood. Book this hotel you won’t be disappointed. October 20, 2014
Rated 5.0 out of 5.0 by Dollywood HI Express Comfortable beds and great service. Will stay here again if in area. October 19, 2014
Rated 3.0 out of 5.0 by Loud and not really clean There was a loud noise all night do not know what it was but it was consistent all night. The carpet was stained and gave the room the appearance of being dirty. The lady at the desk was very nice when we checked out and did adjust the bill but it still made for a long nighe October 16, 2014
Rated 5.0 out of 5.0 by Good location A good location just off the parkway. Good variety on breakfast menu hot and cold items Staff was very friendly. October 16, 2014
Rated 5.0 out of 5.0 by Very Comfortable Bed The beds were very comfortable and the room was clean. The breakfast was also very good. We really enjoyed the stay at this hotel. October 16, 2014
Rated 4.0 out of 5.0 by Great Bang of your buck Mark did a great job of helping us with both checking out and checking in. The staff is very helpful. The location is right near the island. October 16, 2014
Rated 5.0 out of 5.0 Overall Stay Once again Holiday Inn Express is the best. The night before the other motel was terrible(Microtel). Very CLEAN! A LARGE tv, comfortable bed, sitting area...the other one didn't have one at all.....Breakfeast was great, many items for young and old and lots of it. Water pressure was great. A/c could of had a thermostat on the wall to have better control (wanted to leave fan on all the time, not seperate from having a/c on).Definitely recommend this place....Second time I've stayed at this chain. October 14, 2014
Rated 5.0 out of 5.0 by Excellent place to stay Welcomed by a friendly staff, the room and hotel were very clean, comfortable and inviting. The complimentary breakfast was excellent! We will definitely return. October 14, 2014
Rated 5.0 out of 5.0 by Great Service Friendly staff, clean rooms and comfortable rooms, yummy breakfast!!! October 13, 2014
Rated 5.0 out of 5.0 by Nice clean place and good location. Good clean room, great location, good breakfast in the morning. Only con would be the noise level from the halls of the hotels. I am a lite sleeper so I heard people talking and walking very late and very early in the morning. October 12, 2014
Rated 4.0 out of 5.0 by service and comfort the rooms were very comfortable and roomy. The beds were very comfortable . Front desk service was very prompt and courteous. Also, the breakfast was very good. Good choices whether you wanted eggs, meats, & biscuits and gravy, or just a bagel or bowl of cereal. Lots of choices. Already planning to stay there again next year. October 12, 2014
Rated 5.0 out of 5.0 dollywood very clean and the staff was exceptionally helpful and friendly. close to all the things we needed. would gladly recommend this hotel to anyone. October 12, 2014
Rated 2.0 out of 5.0 by outdated appearance and furnishings having stayed in a remodelled HIE on the West Coast recently, and told all in the chain would be subsequently remodeled, this one was disappointing. Rooms were outdatedly small. Linens were impeccable. Carpetting needs replacing badly. Elevators needed care and maintenance. Breakfast room and one desk designated "business center" lacked space. Staff were very nice at front desk. Waitresses in breakfast neglected to wipe off tables between guests, but simply set signs and salt/pepper back into middle. October 11, 2014
Rated 5.0 out of 5.0 by Vacation We are IHG members and always stay at IHG hotels/resorts when we travel or vacation. We can rely that our IHG stay will be a good one, October 10, 2014
Rated 5.0 out of 5.0 by relax We came to see my granddaughter who lives in Pigion Forge and to relax. We were not pressed about anything and we had a great stay . October 9, 2014
Rated 2.0 out of 5.0 by Smelling room. Love staying in holiday express, but this one really needs a deep cleaning, the smell in the room wasn't very good. I think it's needs a very deep clean I g not just run a vacuum over it. October 8, 2014
Rated 4.0 out of 5.0 by Clean and convenient place to stay If you want a clean convenient place to stay in Pigeon Forge, this is the place. The rate is not cheap but the property is safe and convenient to attractions, dining, shopping and all the fun things to do in the area. The staff is freindly and good selection for breakfast. October 8, 2014
Rated 5.0 out of 5.0 by Nice Stay Very nice stay, super friendly staff, great room, great breakfast, good value October 5, 2014
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