Rated 4.2 out of 5 by 475
Rated 1.0 out of 5.0 by Jamey C Nasty hotel
I am a loyal Holiday Inn Express person. I stay at least two days per week in one. BUT IF THEY WERE ALL LIKE THE ONE IN PIGEON FORGE I WOULD CHANGE TO A DIFFERENT HOTEL CHAIN! The first room that they put me in was awful and it smelled awful. They changed me to a different room and it was better but not much. This hotel needs some major attention. I stay in the HIE in southern IL and they are clean!!!!!!!!!!!!!!!!!!!!!!!!!!
Someone from Corporate needs to make a trip to this one!!!!!!!!
October 7, 2015
Rated 5.0 out of 5.0 by Mgtywnd Wonderful time
ALL staff exceptional. You people are most friendly from desk to housekeeping, breakfast and even maintenance friendly and helpful.
October 5, 2015
Rated 5.0 out of 5.0 by Pegbel Would stay again.
Excellent service and comfortable room. Staff was very helpful with our questions about the area. Breakfast was very good. My husband was enthralled with the pancake machine. Great location. Convenient to everything.
October 2, 2015
Rated 5.0 out of 5.0 by Phil/Becky The HI standard!
As stated earlier in this review, we were very pleased. This hotel meets the HI standard in our view... a very nicely managed, very clean reasonably priced hotel to stay. Our only non-positive comment is room cost. It was considerably higher than other HI stays.
Thanks for caring for us.
September 30, 2015
Rated 5.0 out of 5.0 by Lovelyintellect99 Wonderful, relaxing stay...
I really enjoyed my stay at the Holiday Inn Express and Suites in Pigeon Forge. It was centrally located to a lot of the attractions my family wanted to enjoy. The staff was very friendly and the hotel was very clean and nice. I normally stay at Holiday Inn Express and Suites whenever I travel and look forward to my next stay there when I return to visit the Smoky Mountains' area.
September 30, 2015
Rated 5.0 out of 5.0 by stonewallj Quiet, this time.
It was quiet this time. I have stayed in this facility before when it wasn't so quiet, but it was the guests, not the hotel who was responsible for the noise. This time the overall experience was very good.
September 29, 2015
Rated 5.0 out of 5.0 by judydec Clean Room, comfortable bed and great staff
My GPS took me the wrong way. I called the motel and was given very detailed directions and was able to get back on track. This was probably the best stay I have ever had in area of Tennessee. I'm planning another trip in a few months and would not think of staying any place else.
September 28, 2015
Rated 5.0 out of 5.0 by Timbob19 Nice Hotel in Pigeon Forge
Had a great stay at the Holiday Inn Express. Staff was friendly and helpful. The room was comfortable. Our kids loved the indoor pool.
September 23, 2015