Rated 4.2 out of 5 by 322
Rated 5.0 out of 5.0 by excorpsman Above and Beyond
My family and some family friends stayed here after being trapped away from our homes due to weather. We could not have asked for a better place to stay. Every aspect was beyond all of our expectations, especially the breakfast choices. Anything you could possibly want to choose from on the bar. Staff was extremely friendly and courteous. Thank you for the great stay HIE Pigeon Forge.
February 27, 2015
Rated 1.0 out of 5.0 by tigerblake Old, dirty and dated
I travel for my job and this hotel is by far the worst Holiday Inn Express I have stayed in. The entrance in bland, the carpet is terrible and the bathrooms just has a nasty feel. We also had to wait about 10 minutes for the water to get hot. Two sets of glass doors for people with luggage carts does not make sense either. Also, if you have your hands full and can not get the doors open while pulling the cart, figure it out because the staff will not get up and help.
February 25, 2015
Rated 5.0 out of 5.0 by leondus Room comfortable
The only problem we had was that the room key did not work on our second day
February 21, 2015