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Rated 4.3 out of 5 by 184 reviewers.
Rated 5.0 out of 5.0 by Excellent Stay Our brief stay was exceptional. The room was very clean & roomy; the bathroom was well stocked & clean, & the bed was comfy & clean. The staff was fantastic; very helpful & friendly. The continental breakfast buffet was well presented, promptly restocked when needed, & it was pretty darn tastey ! Some folks have commented on an odd smell when entering the hotel; we noticed the same smell when we entered other establishments near the hotel, so, I'm convinced it was not an issue with the hotel exclusively. We'll be returning to Pikeville soon, & we WILL be staying at this Holiday Inn Express again. A SALUTE TO THE STAFF !!!!! June 27, 2015
Rated 4.0 out of 5.0 by comfortable bed, great service and excellent breakfast! I was pleased overall with my stay, but this Holiday Inn Express should be close to an overhaul/remodeling! It takes a lot of wear and tear from visitors, especially children using the pool!!. June 26, 2015
Rated 3.0 out of 5.0 by Smell As I walked into the main entrance there was a bad smell. They were aware of it and said they've had it checked and not sure the cause. It smelled like a sewer line. I was on first floor close to main road so a little load but ok. My room seem to lack a light on one of the night stands, it looked out of place. June 19, 2015
Rated 5.0 out of 5.0 by Nice place to stay The only issue is the screwy street. It's kind of weird getting in the first time. Everything in the hotel was great except the lack of a stationary bike in the fitness center. June 18, 2015
Rated 4.0 out of 5.0 by Nice stay I stayed at this hotel to run the Hatfield/McCoy races in nearby Williamson. It was conviently located right of the highway. Rooms were clean and beds were comfy. The only issue I had was the noise on the highway side of the hotel. There is a Harley Davidson store on the same road and so there are a lot of motorcycles that come by. If you are a light sleeper bring your earplugs and ask for the other side of the hotel. Other than that it was a very nice stay. June 17, 2015
Rated 5.0 out of 5.0 by Great Place to stay in Pikeville We were very wary about staying at a Holiday Inn as friends have had bad experiences at several others. We took a chance anyway since the friends we were visiting recommended it. We were pleasantly surprised when we got there. It is a very nice hotel and the room we had was amazing. It was fairly large so we did not feel cramped. The bed very comfortable and the bathroom roomy too. The room was very clean and having the mini fridge was great. The next morning, we went down to breakfast and was surprised at the variety they offered! Couldn't decide what I wanted to eat first! Also, the desk clerk was so very friendly and helpful and check out a breeze! We are already planning another stay in September and this time we are taking 2 other families with us! There isn't much to see in Pikeville but we get to visit our friends and stay at a great hotel. Thanks Holiday Inn for making our stay pleasant! June 17, 2015
Rated 5.0 out of 5.0 by Great Staff Very Friendly Great Staff Very Friendly, came in the area for a Marathon. Staff had gift bags for all the runners and made sure everyone was taken care of to the best of their ability. June 17, 2015
Rated 3.0 out of 5.0 by Not a good value Very dated, damp and somewhat dingy for an IHG property. Certainly not worth the expense. I've unfortunately been at value hotels better than this. June 13, 2015
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