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Rated 4.2 out of 5 by 99 reviewers.
Rated 5.0 out of 5.0 by Great Holiday Inn Express Great room, bed and pillows very comfortable. Train comes by two to three times per night. So some noise as they sound the horn at a nearby intersection. Wireless internet almost too slow to use. Small parking lot, room for a motorhome if you arrive early enough to get a parking spot, but other parking nearby in adjoining parking lot. September 5, 2014
Rated 1.0 out of 5.0 by Stay at the Hapmton Inn This hotel is located right next to the Railroad tracks. The trains run about every hour or so all through the night. The whistle starts blowing as soon as they get near the hotel and they are NOT quiet about it. If you want to get any sleep, DO NOT STAY HERE! The staff is very nice and helpful. The hotel is clean. This is not enough to overcome the primary reason we stay in a hotel. September 2, 2014
Rated 5.0 out of 5.0 by Pikeville Holiday Inn The staff here is excellent. As a frequent traveler for business, I highly recommend this location. September 2, 2014
Rated 5.0 out of 5.0 by quiet and comfortable after a stressful day I seek out HIE when we travel because of the consistency of the service provided. I have high expectations for a hotel stay and my expectations were exceeded here. Great service from front desk in correcting a miscommunication on reservation. All public spaces were very clean. And Breakfast was great September 2, 2014
Rated 1.0 out of 5.0 by Nightmare Trip While dropping my only son off to college, I didn't have time for emotions because the guests above us were a nightmare. In the beginning we tried not to complain. After a night of no sleep and being woke up to the same guests we called the front desk. We called the front desk in the morning, then again at night. Not sure what they did, but we didn't get any sleep. The only time we had peace was when we left the hotel. Third night same thing. We called the front desk in the morning and again at night and begged them to come hear what we had to deal with. Upon arriving at our door the nice gentleman didn't even need to enter to hear the noise. He could hear it from outside our door. Finally we thought we would get some sleep. Not the case. We were informed that they weren't answering the phone or door. Too bad for us another night of no sleep and early waking. We were also advised that the manager would be contacted. Again too bad for us the only time we got to sleep was on our last night before our 12 hour drive home because the guests checked out. Not happy at all. Would not recommend this hotel nor stay here again. Not worth the money. September 2, 2014
Rated 5.0 out of 5.0 Great Service Staff encountered were extremely friendly and helpful during our stay. Room was very comfortable and pleasant to be in. September 1, 2014
Rated 4.0 out of 5.0 by Hatfield Mcoy I was a little tricky getting into the hotel from the highway but after that with enjoyed the stay and the people there were great.. everything from the rooms design to the lobby were what you should expect. I travel a lot for work and this would be great but not in my company's price range. September 1, 2014
Rated 5.0 out of 5.0 by good service and good beds very nice holiday inn express, we will stay at the Holiday inn in the future. The bed and rooms were very nice and the bathrooms were nice. Bath and Body works were nice. Our phone did not work in the room but the staff nocked on our door to wake us up at 5:00 am. Thank You. August 28, 2014
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