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Rated 4.3 out of 5 by 118 reviewers.
Rated 5.0 out of 5.0 by Would stay again. Property itself is average for HI Express properties. Staff is amazing and attentive to anything you need. Jamie is a standout and gets my personal kudos, she went a step above for me when I had to leave early and did not find out until after normal checkout, she gave me a late checkout without my even asking, saved me a nights charge, keep up the good work. When in the area again, I will definitely stay here. Only negatives I have would be the entrance to the hotel is a bit confusing and the elevator is very slow. October 28, 2014
Rated 4.0 out of 5.0 by business in the mountains I stay at this HIE every time I go to Eastern Kentucky on business. It always clean & dependable. I little more expensive than most other HIE I stay at... not sure why???? October 26, 2014
Rated 5.0 out of 5.0 by Nice place and nice folks Very nice place to stay. We were greeted with a smile and made to feel as if we were indeed welcome. Room nice, but we did hear trucks from time to time on US23. Breakfast was nice: good, hot food and wonderful service. Would highly recommend this Holiday Inn Express. October 23, 2014
Rated 5.0 out of 5.0 by Ed Back Great stay! I will definitely use IHG sites for all my travels. October 22, 2014
Rated 5.0 out of 5.0 by Great Experience Pros: Updated, modern, comfortable, clean rooms; all the staff, from maids to front desk staff were top notch; common areas were clean, modern. WiFi was reliable Cons: Finding the entrance was a bit confusing; had to turn around at least once; not many choices of food for breakfast (but what was offered was wonderful); the plaster above the window in my room had apparently gotten wet and had bubbled up and then broken, but I didn't care...I just kept the curtains closed over it and never thought about it again (I'm not all that picky). I felt it was a bit pricey, but it was comparative to other hotels in the city. All in all, I was very pleased with my stay and would recommend this hotel to anyone! October 21, 2014
Rated 5.0 out of 5.0 by I wanted to take the pillows home with me! (but I didn't) I did get the best night sleep which I needed so I could drive well rested the next day. The mattress was excellent, the bedding was divine and as I mentioned I really wanted to snag one of those pillows (but I held back) And the people are so friendly and really want to make sure you are comfortable. I will be back. If you are new to this location you may want to call the front desk and get a tip on where to turn, as the entrance is not on the main highway. I passed it and then had to figure out how to get back to the traffic light before the hotel. I found it confusing so I would say they could put a sign up letting you know where to turn but until they do- just give them a call. They are quality and value in one place. If you are considering staying here, just go for it. October 16, 2014
Rated 5.0 out of 5.0 by Friendly staff, very helpful. Enjoyed stay as usual. Some minor problems but when identified to staff, were taken care of immediately. October 15, 2014
Rated 5.0 out of 5.0 by Great night Great place to stay and relax even if it is business. October 14, 2014
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