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Rated 4.3 out of 5 by 91 reviewers.
Rated 5.0 out of 5.0 by Excellent I love this hotel! They are always very accommodating. I was hoping to check in early because I was in town moving my daughter in to her dorm. I needed the trunk and seat space for all of her belongings from the storage unit. My room wasn't ready yet, but they still allowed me to take my luggage to the room while they finished cleaning it and I came back later and checked in. The hotel is always VERY clean. The staff is always very nice. The only drawback to this hotel is that it is near the ambulance station, so you will occasionally hear sirens at all hours of the night if you're on the highway side. There are restaurants withing walking distance. August 27, 2014
Rated 5.0 out of 5.0 by Legacy Run Very clean, great staff, tremendous location, weather during stay was less that optimum. August 24, 2014
Rated 5.0 out of 5.0 by courtious staff at Pikeville Ky HIE to be commended! I've had multiple stays at the Holiday Inn Express in Pikeville Ky and would like to commend management and staff at this location for the consistency of a courteous demeanor towards guests that contributed to service excellence each visit. August 21, 2014
Rated 5.0 out of 5.0 by pikeville ky. The staff at this hotel were very freindily treated me like some one they have know for a long time and that made my stay a super great one August 21, 2014
Rated 5.0 out of 5.0 Stayin' in Pikeville Excellent staff and accommodations, though property is hampered by lack of access to Ambassador records at IHG. Location is perfect for visiting eastern and SE KY; and the Breaks in VA. August 16, 2014
Rated 5.0 out of 5.0 by Great service and value Staff is always accommodating. Rooms and facilities are always clean. Would recommend for future stay. August 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Everything is excellent except the noise of a train passing by in close distance. August 14, 2014
Rated 5.0 out of 5.0 by A world of difference I like a bargain but I saw what a little extra money can buy when I spent two nights back-to-back in two different hotels.For about $30 more, I felt safer from the outside world, had a way nicer bed (including the choices of firm AND soft pillows!) and much more to choose from at breakfast. I instantly was connected with WiFi at HI Express...never got online a the other hotel! Electric plug-ins were plentiful and in handy places, such as above the desk. Clever! Even though the room was not for handicapped, there was a great grab bar in the tub -- nearly fell in the other place, even though the tub floor appeared to have safety traction. (Wonder what that stuff was??) It is so nice to stay in a place you'd like to live in, rather than a room that makes you glad you are just passing through. August 13, 2014
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