Rated 3.5 out of 5 by 71
Rated 5.0 out of 5.0 by Tired & Hungry Traveler GREAT experience
It had been a really long day at work well into night. I arrived at the hotel around 11 p.m. tired and hungry. The general manager was still there with her assistant and they fixed me right up. The service was great. The room was great. I can't recommend this property highly enough!
October 7, 2015
Rated 5.0 out of 5.0 by Hilerian Good Stay
Stayed in Pine Bluff for business. Room was clean. staff was friendly, reliable internet. Good breakfast.
October 6, 2015
Rated 4.0 out of 5.0 by ME ALSO GOOD BUSINESS ATMOSPHERE
COMFORTABLE, EASE OF ADMITT AND CHECK OUT. QUITE AND COURTESY FROM DESK TO BREAKFAST, NO EXCUSES.
October 5, 2015
Rated 1.0 out of 5.0 by JDC7660 Cleanliness Issues
My room had cock roaches. Not just little ones, but huge ones that make most people squirm when they see them. It was enough for me to have the creepy crawly feeling all night. Also, the rest of the hotel appears run down. My A/C barely worked and the towels seemed to be about 5 years old based on the color and how frayed they were. I am a big fan of Holiday Inn's, but this was the worst one I have ever been to .
September 26, 2015
Rated 5.0 out of 5.0 by lewis13507 Good Stay
When my party arrived Friday, I found out that we made the reservation wrong and youth man, who just started there two weeks ago, correct our mistake within minutes with no questions.
The next morning, Ms. Chavez, greeted my party with the BEST customer service, she went well and beyond nice and helpful with directions around town and etc.
Later that night, the next lady gave us a warm good bye.
Thanks so much to the whole STAFF!!!!!!!
September 21, 2015
Rated 5.0 out of 5.0 by vjbreak SWAC - Football Officials
The Staft was great:
Byron, Reshon, Shea and Candace, went out of their way to make our stay enjoyable. Also the Housekeeping manager was great also.
They are the best resouce of your Hotel.
September 16, 2015
Rated 5.0 out of 5.0 by Broom Great Hotel
Very clean and Very friendly staff! I will stay here again if in the area
September 1, 2015
Rated 2.0 out of 5.0 by ew08 Poor Hotel staff Service
The cleaning staff was unbelievably inefficient and incompetent. I have never stayed at any hotel where I consistently had to ask the front desk for new towels that were never replaced. Many of the families in my party had similar or even worse service than I experienced.
August 25, 2015