Rated 3.3 out of 5 by 59
Rated 5.0 out of 5.0 by Pokeym Clean and Quiet
My stay was comfortable and the room was clean and quiet. The staff was friendly and helpful
July 23, 2015
Rated 2.0 out of 5.0 by Harold W. Comfortable bed but loud neighbors
The room was ok, however there were no bath towels the first night and the bathroom floor and toilet were not clean. We were told housekeeping was not available until the next morning.
July 15, 2015
Rated 2.0 out of 5.0 by beachbride Last choice
Will not stay here again...only stayed here because our usual hotel was booked. Shower did not work in one room, it was cold and no water pressure. Our other room, the shower didn't drain. We told the staff and they acted like they could care less. Bathrooms were dirty and lobby smelled like a horrible air freshener.
July 9, 2015
Rated 1.0 out of 5.0 by deedee26 Staff Not Customer Oriented
Very rude, treated us very poorly, will not stay at this Holiday Inn ever again. I will drive to Little Rock if this is the only hotel available.
July 7, 2015
Rated 4.0 out of 5.0 by Ramey78 Bed, Bath room and AC.
The beds could have been a little more comfortable, the bath room was on the dirty side and the air conditioner was not working very well. I do believe that Holiday Inn Express is starting to price the business person like myself out and to have too select other hotels brands.
June 30, 2015
Rated 4.0 out of 5.0 by MargaretAWE Clean comfortable hotel near several restaurants
For travelers who need to get back and forth from Pine Bluff to Little Rock, this is an excellent hotel, located right off the highway. Despite being near to the highway, though, it is quiet and sleep was no problem. They offer a very nice breakfast but also are located within walking distance of Annie's Country Cafe and Leonard's Catfish, both of which are family run and offer very tasty food. The hotel also is less than 10 minutes from downtown and other attractions, so it's a great location for vacationing families. My only complaint was that the toilet in my room was very slow to fill, which meant it ran for a while after you flushed it. I brought this to the attention of staff, who were most apologetic. Service really was great; staff are friendly and capture that Southern hospitality to a tee.
June 19, 2015
Rated 1.0 out of 5.0 by LoneTraveler15 Glad it was only one night
This hotel had the looks of a modern clean hotel but once checked into the room I felt as if I was in a very low budget none chain hotel. The general manager needs to pay attention to detail and have a process for verifying the cleanliness of the rooms.
June 10, 2015
Rated 4.0 out of 5.0 by HO81 Very comfortable bed
Rubber mat in bathroom moldy; needs removal and cleaning and drying before replacing after each guest. Dark carpet adds somewhat gloomy atmosphere; a brighter carpet would do wonders for the environment. Needs outdoor trash receptacle for disposal from auto.
June 5, 2015