Rated 3.6 out of 5 by 18
Rated 5.0 out of 5.0 by Michael183 Vacation stop
The staff were excellent. The room was more that antiquate and the price was great. Would stay again.
December 4, 2013
Rated 5.0 out of 5.0 by Melisa26 Overall great experience
The room was ready when we arrived. We reserved a suite because we were told the sofa pulled out into a bed. Unfortunately, that was a new employee who didn't know otherwise. But upon checking in, when this was brought to the forefront, the staff immediately accommodated us with a roll-away at no additional cost.
The room was spacious, clean, and the beds were super comfy! The breakfast spread was fantastic. The staff was excellent and attentive.
We would definitely stay there again.
November 28, 2013
Rated 5.0 out of 5.0 by Booniesnag Your people were great
The two front desk folks - a young lady the evening we checked in, and a young man the morning we checked out - were unusually helpful and friendly. All the staff we encountered were top-notch, and I was hoping I would receive a survey so I could call out their outstanding performance!
November 21, 2013
Rated 5.0 out of 5.0 by Bosco7 Three Night Stay
Our stay was a very pleasant one. The hotel was very clean, comfortable and well located. The staff was friendly and the breakfast offered variety and excellent quality. We will definitely stay here again.
November 9, 2013
Rated 5.0 out of 5.0 by sharone Amazing beds & comfort
I was very pleased with my stay as were my roommates. the beds were amazing and pillows too. Love the coffe pot in the room and the breakfast was superb!
October 2, 2013
Rated 2.0 out of 5.0 by KO39 Excellent customer service.
The best thing about this hotel was the desk staff that checked me in. She was very professional. My initial room assignment reeked of smoke and I don't smoke. The desk staff was accomodating and gave me another room. This is the second time I've stayed at Holiday Inn Express in Pine Bluff, the first time was at the mall location and this location wasn't much better. I am a priority club memeber and I am really thinking about becoming a member with a different chain. Oh and the breakfast here is the worst! My experience in Pine Bluff did not live up to my expectations.
August 19, 2013
Rated 2.0 out of 5.0 by Mom60 Comfortable bed
The staff was not friendly. The ceiling leaked in my first room. The pool was only open one of the seven days I was there.
August 9, 2013
Rated 1.0 out of 5.0 by BigGuy49 Disinterested front desk and no internet.
Front desk person on cell phone, and could not be bothered to check in two rooms. Waited 10 min while clerk finished call. . . No recognition of Priority Club status or upgrade offered. Internet did not work night of check in. Same clerk, not suprisingly, knew nothing about correcting problem, nor was interested in finding someone who could. This property is unacceptable if one must use internet for business.
August 3, 2013