Rated 2.9 out of 5 by 28
Rated 4.0 out of 5.0 by Tsimon Nice Place for PineBluff
Nice pool area, clean rooms, good location. I stay in Pine Bluff a few times a year, I tend to stay at this location. Nothing wrong with it.
December 17, 2013
Rated 2.0 out of 5.0 by Skip433 Stay Away
It would be nice to know the place is tore up for renovation when you make your reservation. I forgot toothpaste so I asked at the front desk but they didn't have any and told me to get it out of the vending machine, which also did not have any. I noticed this hotel did not have the usual sign in the room that any little item like that that you forgot would be cheerfully provided, so I guess it stands to reason that they did not have any at the front desk. Maybe if you knew up front when making the reservation that the place was tore up and they offered a discount for putting up with it, then maybe it would be worth the trouble but otherwise it is just a pain you are expected to tolerate unless you want to make other arrangements after you arrive late at night.
December 16, 2013
Rated 2.0 out of 5.0 by RICHARD654 HIE PINEBLUFF
This Property is obviously under renovation. However, the comfort of the guest is not taken into consideration, The staff seems aloof to the inconvenience that a guest should endure, just to get through the lobby without tripping over loose/broken floor tile.
The room 231 is in disrepair! Holes in walls in bathroom. cleanliness of room questionable.
Wallpaper installer awakening guest with scraping walls in early morning.
Dining area in disrepair.
Entry to hotel not clear. You must enter a unmarked side door, where construction workers are taking their smoke breaks!
December 7, 2013
Rated 2.0 out of 5.0 by businesstrav1975 Just not clean
This hotel is not the worst in the world for the price, but when I arrived my bedding had dirt and dust all over it (note - my room was not being nor looked as if it were going to be remodeled). I called down to the front desk to let the lady know that I wanted my bedding changed the next day. The next day, the lady cleaning my floor came in very early while I was in bed and took my dirty linens, and said she would come back later. I came back from my day of business and I had to go down and find two very nice women who were cleaning the first floor to give me some more towels - the lady never even came back to clean my room. My filthy bedding was not ever changed, and I received no recognition for being a Gold Elite member. I will not be coming back here but if you are crunched for time and money and in the south-central Arkansas area it is a hotel. It does not help the IHG/Holiday Inn Express name very much for more rural areas though. I travel 3-4 nights a week every week for business so I know good hotels and bad hotels - this one is definitely on the lower end.
November 18, 2013
Rated 3.0 out of 5.0 by ProTravel7 Average hotel
I travel 100% all year and stay in HIX hotels everywhere. Average hotel, but nothing outstanding. Could use new beds.
September 5, 2013
Rated 5.0 out of 5.0 by DouglasD Very nice Hotel and good location
The hotel staff was very friendly and very attentive. The room was clean and in good shape. The location next to the mall is very convenient. Will stay here again when I return to Pine Bluff.
September 4, 2013
Rated 3.0 out of 5.0 by BusTrav01 Very out dated decor and dirty carpet in guest room
This hotel does Holiday Inn name a disservice. Signs posted in the hotel indicate they are remodelling but all I saw was old decor, dirty carpet in the guest room plus overall maintenance of the property is poor.
August 26, 2013
Rated 2.0 out of 5.0 by gmsnrb Dirty room and poor daily cleaning
Arrived and found yogurt top wrappers on the floor in plain site in my room, the daily cleaning of the room did not include removing the used coffee filters from the coffee pot. Overall lazy cleaning staff.
August 19, 2013