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Rated 3.8 out of 5 by 69 reviewers.
Rated 3.0 out of 5.0 by overall I've had several stays at this location and the service is always pleasant. However, I think certain parts of the hotel are due for an upgrade such as guest bathrooms and security or police could provide crowd control on the weekends with traffic from the movies. Also some guest had pets that were not on a leash which I think should be policy if not already. November 12, 2014
Rated 4.0 out of 5.0 by #UAPBHC2014 The staff was amazing from the Front Desk to House Keeping I was impressed with the service and attention to detail. The goodie bags were also a hit!!!! I am looking forward to staying at this location in the near future. AWESOME! November 11, 2014
Rated 5.0 out of 5.0 by Great Stay I had a great experience at the Holiday Inn Express in Pine Bluff, AR. I stay about twice a year while visiting relatives. I have always had a good experience and have found the rooms to be in excellent condition. November 10, 2014
Rated 1.0 out of 5.0 by The smell in the room was awful!!! First of all I paid a lot for a room that when I walked in it smelled like there was mold in the walls, or old water damager that had never been addressed. The sheets smelled like they were left in the washer for days, and were spoiled. i complained to the from desk who told me they would spray air freshener! HAHA! no way anything was taking our that awful smell. I asked to speak to a manager who was off for the weekend, so I called the 800# fore Holiday Inn Express who called her and made her call me. She was upset that she had to call me, and she basically told me if I did not like the small I could check out. What great service I told her. All the hotels in the area were sold out. I could not believe her bad attitude. I would not EVER stay there again!! Stay away from this location. Most other locations have been nice. She is an awful manager, and did not care one bit about me as a customer. November 10, 2014
Rated 5.0 out of 5.0 by Best in town It is a great hotel for the area. Close to the mall and great restaurant. Will be staying there again in the near future. If you are in the area I recommend this hotel for your stay. November 9, 2014
Rated 5.0 out of 5.0 by Great Stopover Travelling from Louisiana to Branson, MO we stopped at this hotel to spend the night. I was greated as though I was a known "regular" of the hotel and everything was exactly as I expected it for our group. Clean room, attentive and welcoming staff, good breakfast and easy check-in and check-out. November 9, 2014
Rated 3.0 out of 5.0 by Pnie Bluff There are a limited number of choices for hotels in Pine Bluff. Based on just looks, this hotel was the better of the choices. There is a great deal of wear and tear. The front desk staff seemed to be unprofessional....with the exception of Samantha and Audrey. These two ladies were friendly and actually seemed genuinely concerned about the guests. For the price and location, this hotel will suffice for a good night of sleep. October 29, 2014
Rated 3.0 out of 5.0 by Very nice room The room was very neat and clean and fresh. Bed was comfortable, and I really loved the shower head. October 27, 2014
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