Rated 3.9 out of 5 by 119
Rated 4.0 out of 5.0 by Heizenberg Pine Malls-8/21/2015
Overall I thought the stay was pretty good. The staff was did a great job. I especially want to point out the work of the woman whose job it is to manage the Dining Area......I've stayed at Holiday Inns all over the country and she is consistently outstanding at her job, whether it is greeting a guest, cleaning up after guests, or re-stocking the food/drink for breakfast. She's the best when I compare her job to others in the same position across the country.
The Wi-Fi is not very reliable at this specific location, that would be my biggest complaint.
Other than that, it is well worth the value.
August 28, 2015
Rated 5.0 out of 5.0 by dfwiml0729 Friendly staff and comfortable room
Smiling friendly staff on arrival. Clean, comfortable room. Good breakfast.
August 25, 2015
Rated 1.0 out of 5.0 by ms444 Pine Bluff Stay
The hotel itself is nice. The rooms are clean and updated and the pool is very nice. The location was a little unsettling and the staff was not nice or helpful when the hotel manager was away. The manager was very nice and she did her best to accommodate but dealing with the front desk was otherwise a terrible experience. We were traveling with a large group and more than a few people had the wrong check out date enter were told they had to leave the hotel. When asked for help the response was 'I don't know what to tell you". It is unfortunate as I travel often and I have never had this kind of experience and any Holiday Inn property.
I would not stay at this property again.
August 24, 2015
Rated 2.0 out of 5.0 by rodCOWBOY substandard
i would rate FAIR. not the HIE i expected to be. this is the same in bryant, ar HIE
-slow slow internet
-smelly room w/bugs
-reception desk pls check
breakfast is good by the way.
August 19, 2015
Rated 5.0 out of 5.0 by Kris55 friendly staff
Very friendly staff! Comfortable room! Good quick breakfast!
August 18, 2015
Rated 4.0 out of 5.0 by KJFProTraveler Better than expected
We booked at HIE because the other large hotel chain was full. I found this location to be more than I expected. The staff was wonderful! They were welcoming, friendly, and helpful. The room was clean and functional.
August 11, 2015
Rated 5.0 out of 5.0 by TerriPH Nice Quiet hotel
Nice clean hotel with comfortable beds and a dark and quiet room. Front desk staff was very friendly. I would definitely stay here again if in the area.
July 31, 2015
Rated 5.0 out of 5.0 by KatSS Best stay we had in 9 nights
Front desk checking in was friendly. Places to eat were very close and excellent. We would stay again!
July 30, 2015