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Rated 4.6 out of 5 by 114 reviewers.
Rated 5.0 out of 5.0 by Nice Place to Stay Very friendly staff. Clean room, quiet. Good breakfast. We received the exact type of room we asked for. We will return. August 15, 2014
Rated 5.0 out of 5.0 by Best in the West This is the best Holiday Inn Express that we have ever stayed in. August 12, 2014
Rated 4.0 out of 5.0 by Nice Hotel The hotel provided a nice place to relax in the mountains. The hot tub, pool, and sauna were great. It was nice to wake up and be able to grab a quick breakfast each morning. There was cucumber infused water and cookies by the front desk each evening which was really delicious. August 11, 2014
Rated 2.0 out of 5.0 by My Opinion The staff was wonderful. I'm sorry to say my experience was not good. I am a very light sleeper. I heard traffic all night. The cooling system was noisy. The refrigerator was noisy too. The hotel appeared to be old. So did the refrigerator & the radio that "hissed" at various times during the night. When we tried to open the window, the window sash came apart on one side. At breakfast, they were out of some foods. They said they would have them the next day. Needless to say we cancelled out of our second night stay. Maybe we just got the one bad room in their hotel. I have stayed in Holiday Inn Express throughout the United States & this is the first one I would never go back to. August 8, 2014
Rated 5.0 out of 5.0 by Pleasing accommodations for a first Pinetop visit We stayed at the Holiday Inn Express for a single night as we returned home from participating in the Courage Classic in Colorado. We were ready after a long drive for a nice dinner and comfortable rest. The front desk recommended a very nice Italian restaurant (many families and locals) that offers HIEx guests a discount. Happy hour and dinner were excellent; that business link is a good one. Our room (234) was clean and our bedding very comfortable. We were on our way in the morning early, but not before a stellar breakfast spread. (My only issue with the breakfast is the difficulty of using disposable plates and tableware, but I also understand the why of using those.) I am grateful to the Pinetop HIEx for acknowledging my Platinum status with a choice of benefits. (At other HIEx properties, it may or may not happen.) We were pleased with our stay and will return. August 8, 2014
Rated 5.0 out of 5.0 by Good staff and the room was nice and quiet Good staff and the room was nice and quiet. Kid friendly pool and facilities. August 8, 2014
Rated 5.0 out of 5.0 by a repeat enjoyable experience of earlier stays This was a family reunion we have had for several years and have stayed at this Holiday Inn Express. The entire staff, management, housekeeping, and breakfast service made this stay comfortable and trouble free. We are looking forward to next years reunion and our intention to book our stay at the Lakeside Holiday Inn Express again. August 7, 2014
Rated 5.0 out of 5.0 Comfortable Awesome place. Staff is fabulous friendly professional and courteous. Ill be back again. Clean and comfortable rooms August 7, 2014
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