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Rated 4.6 out of 5 by 103 reviewers.
Rated 5.0 out of 5.0 by Wonderful getaway Friendly staff greets you for fast easy check-in. Rooms are quiet and clean with comfortable beds. Pool provided great fun for grandkids. July 25, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Pinetop Very nice two story hotel with beautiful views. Excellent dining, shopping, grocery and convenience stores nearby. In door pool. Good, but typical HIE breakfast. Internet service worked well. The hotel was strategically located for access to business in surrounding communities. This is definately a premier spot for Arizona's high country. July 21, 2014
Rated 3.0 out of 5.0 by Nice Staff The stay was okay at best. Stay here if you are on limited budget. July 16, 2014
Rated 5.0 out of 5.0 by Comfortable sleeping! The bedding was very comfortable; the hotel was clean; we have no complaints and had a great stay. July 16, 2014
Rated 5.0 out of 5.0 by comfortable and convenient Staff was at the desk every time I walked by; and always with a smile and usually knowing my name. I stayed for 5 days, and enjoyed some variation in the breakfast served every morning. Our king bed had 4 pillows and afforded restful sleep. July 16, 2014
Rated 5.0 out of 5.0 by Comfortable bed and pillows! The hotel offers a variety of pillows for comfort.Great idea! July 16, 2014
Rated 5.0 out of 5.0 by Simply Splendid Pinetop is a place to get away from it all, and especially to get away from the July heat in Phoenix! Most lodgings here are rustic log cabin villages or small motels; the Holiday Inn Express is a more comfortable hotel with interior room entrances as well as an indoor pool, whirlpool, and even a dry sauna. The location is beautifully nestled among mature pine trees. My room was sparkling clean, colorful, and spacious. There is even an elevator in this 2-floor hotel. The free breakfast included delicious cinnamon rolls, as well as rotating hot items. One day there were cheese omelets; another biscuits and gravy. I always saw at least 2 staff members working, and they were more than willing to help. One of the breakfast attendants, after confirming I was enjoying my stay, asked "So that means you'll be back, right?" Seems they really care here and take pride in the quality of their hotel. I even saw an access door propped open to an employee-only area revealing a chalkboard that highlighted their service scores and noted they are ranked 47th in the nation! Says a lot when there are hundreds--if not thousands--of Holiday Inn Expresses. July 16, 2014
Rated 5.0 out of 5.0 by Very comfortable hotel inside but... A group of us was there for a baseball tournament and the location was very central to everything we needed. The staff was very accommodating and the rooms were clean and basic guest rooms. We used the lobby quite often to get together but was really hoping for some outside space to BBQ and let the boys run around.There was no place to sit and enjoy the outdoors. July 14, 2014
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