Rated 4.6 out of 5 by 118
Rated 4.0 out of 5.0 by cd24 Nice Hotel
Was in Pinetop for business, this was a very comfortable place to stay. Easy to find and breakfast was very good.
August 26, 2014
Rated 5.0 out of 5.0 by Frank T comfortable room
Room was comfortable.
Sofa was low to floor and could be upgraded
No lighting in sofa area, so called housekeeping to bring up a floor lamp.
August 20, 2014
Rated 5.0 out of 5.0 by BDuda Pinetop
A great stay for my business trip. The front desk staff were great. Jill was exceptionally helpful. I can't wait to stop by and visit with them the next time I pass trhough. I will definitely book the hotel the nest time I stay in the area.
August 20, 2014
Rated 5.0 out of 5.0 by Stan G. Business stay at Holiday Inn express, (mid August 2014)
Everything about this hotel says, excellence!
The staff is great, the rooms are clean and quiet, the indoor pool and sauna are well maintained, and there is a good variety of thing to choose from for breakfast. My only criticism would be that the bacon was sitting in a serving tray of grease, not very appealing but no one else seemed to mind.
I have stayed here about 5 times in the past year, and it will be my only choice of hotels whenever I have business in the area.
August 18, 2014
Rated 5.0 out of 5.0 by RBH2 Nice Place to Stay
Very friendly staff. Clean room, quiet. Good breakfast. We received the exact type of room we asked for. We will return.
August 15, 2014
Rated 5.0 out of 5.0 by Arizona Don Best in the West
This is the best Holiday Inn Express that we have ever stayed in.
August 12, 2014
Rated 4.0 out of 5.0 by mattinaz Nice Hotel
The hotel provided a nice place to relax in the mountains. The hot tub, pool, and sauna were great. It was nice to wake up and be able to grab a quick breakfast each morning. There was cucumber infused water and cookies by the front desk each evening which was really delicious.
August 11, 2014
Rated 2.0 out of 5.0 by wizard179 My Opinion
The staff was wonderful. I'm sorry to say my experience was not good. I am a very light sleeper. I heard traffic all night. The cooling system was noisy. The refrigerator was noisy too. The hotel appeared to be old. So did the refrigerator & the radio that "hissed" at various times during the night. When we tried to open the window, the window sash came apart on one side. At breakfast, they were out of some foods. They said they would have them the next day. Needless to say we cancelled out of our second night stay.
Maybe we just got the one bad room in their hotel. I have stayed in Holiday Inn Express throughout the United States & this is the first one I would never go back to.
August 8, 2014