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Rated 4.6 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by Great Staff and Excellent Room My room was very clean, and comfortable. The staff was great. During my stay I had a family emergency and I was able to check out of my room with ease, and without being charged. I will definitely stay at this hotel again, if I am in the area. September 23, 2014
Rated 5.0 out of 5.0 by Every Aspect Was Above Average at the Holiday Inn! We came up to look at some properties because we are hoping to move up to the White Mountains. From the minute we stepped into the hotel we were more than pleased with every single thing that we experienced. It was so nice to get out of the heat and experience some fresh air and some rain! The facilities are beautiful inside and out! Not to mention the more than comfortable beds which my husband and I didn't want to get out of. I am a huge believer of customer service and boy did the Holiday Inn impress me! When we arrived we were greeted by the front desk attendant, Lauren, who was not only extremely friendly but SO helpful when it came time for dinner recommendations and getting us a taxi. Amber was just as amazing and really made us feel welcome and appreciated to be there. The management really knows how to hire employees! We will definitely come back to visit while we are in the process of looking for our new home and you bet we're telling all of our friends about it! We really wanted to thank everyone who made our stay there! It's so nice to see that there are still hard workers out there who truly care about their guests! September 19, 2014
Rated 4.0 out of 5.0 by Very nice hotel / not so great breakfast Great hotel...nice room / pool / exercise room... Breakfast - good variety of items (however the quality of most of the items - well below the acceptable level) Some of the breakfast items should not be served ... September 12, 2014
Rated 5.0 out of 5.0 by Great location, great staff and comfortable room We enjoyed the one night stay and were thoroughly satisfied at the quality of the facilities and room. Staff were friendly and professional. September 9, 2014
Rated 5.0 out of 5.0 by Great Stay This was the first time in Pinetop Az for my wife and I, and we were very glad we chose the Holiday Inn Express for our stay. The property is very nice inside and out, with an excellent staff. The staff was very helpful and knowledgeable about things to see and do in the area, and for a fairly short first visit this helped maximize our stay. We certainly look forward to returning to Pinetop, and will without a doubt stay at this Holiday Inn Express again. A very good experience. September 9, 2014
Rated 5.0 out of 5.0 by Highly Recommended I have stayed here for a total of three weeks this summer while I completed a series of surveys in the nearby forest. I found the accommodations and customer service to be consistently excellent. The staff was always friendly, helpful, efficient and very welcoming. The rooms were clean, quiet, and comfortable. The laundry facilities and hot tub were a huge bonus given that the work was strenuous and muddy. To top it all off, the cinammon rolls in the morning were incredible! I am trying to convince my family to visit the area on vacation and a big part of the appeal is this hotel. September 4, 2014
Rated 5.0 out of 5.0 by Excellent Accomodations Staff was great, had a problem in reserving with central booking and the person at the desk when I called in was very accommodating and courteous. An example of extra ordinary customer service. The staff overall was friendly and customer oriented. My compliments to the management of this hotel. September 3, 2014
Rated 5.0 out of 5.0 by Friendly & helpful staff Hotel is above par as it was years back when I used to stay for days at a time for work. This visit was for my grandson's High School football game .... & Blue Ridge High was kind enough to allow our visiting team Prescott AZ Badgers to take a 55-7 victory home with us .... The staff at Holiday Inn was not as cheerful that night, but gracious non the less ... September 2, 2014
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