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Rated 4.4 out of 5 by 20 reviewers.
Rated 5.0 out of 5.0 by Thank you Everytime I have to go on business to the Pinetop-Lakeside area, this is my number one choice. The staff gets to know you and always makes me feel welcomed. Thank you. December 19, 2012
Rated 5.0 out of 5.0 by Great Stay! Room was very clean and quiet. Shower head was nice and the front desk person was very nice, she even asked me how my day was. Overall great experiance. December 11, 2012
Rated 5.0 out of 5.0 by Great place to be in PineTop The staff were helpful and attentive. The property is a beautiful setting in a great location. December 5, 2012
Rated 5.0 out of 5.0 by Perfect Stay I was impressed at how quiet the place was and comfortable. It was newer and the heating unit was quiet and I didn't hear anyone in the hallway or other rooms. The bed was just right. The breakfast was good. And I was greeted very enthusiastically and warmly by the front desk clerk. November 16, 2012
Rated 4.0 out of 5.0 by Great Service, Comfortable Always good to come back to the same clean and comfortable place. November 13, 2012
Rated 4.0 out of 5.0 by bed and room The room was very clean and smelled good. I find it more pleasant when the room smells good because I tend to think the room is clean. And which the room was clean. November 5, 2012
Rated 4.0 out of 5.0 by HI--Pintetop, AZ Stayed one night here. Room was great although was a bit small for the 4 of us, bathroom was an adequate size. Beds were comfy. Indoor pool was perfect for my 4 y/o daughter. I have to say, the complimentary breakfast was the best I've ever had compared to other hotels. We recommend this place. October 27, 2012
Rated 5.0 out of 5.0 by Breakfast choices The breakfast choices were the best we've had at a Holiday Inn Express. The people in charge of the breakfast were also excellent. October 19, 2012
Rated 5.0 out of 5.0 by Very Clean We loved the neat and clean room. No bother and very quite. October 15, 2012
Rated 4.0 out of 5.0 by LIked the refrig and microwave and great location. Bed was comfortable, and I would bring my own pillows next time, since theirs are very soft. Free wi fi was good, and good breakfast choices. Housekeeping staff was very attentive and actually listened when we asked them to come back in a hour. Location is great and the price was good. In my opinion, Pinetop is definitely the best town on the "string". Close to great hiking at Woodland Lake and the rim trail on the north border of Pinetop/Lakeside. Darbi's restaurant is within walking distance and has really good food! The casino is a hop and skip away if you want to gamble, and the drive to Greer (30 miles) had great fall Aspen color. all in all a great trip! October 15, 2012
Rated 1.0 out of 5.0 by Poor customer service Upon checkin there were two couples in front of me. They were in need of two ground floor king rooms. There was only one available. I offered the one I reserved for a upstairs 2 queen room. Upon getting my credit card statement I found that I was charged twice. I called the hotel and they said I had booked 2 rooms and was being charged for a no show on one room. In working with my credit card company I was able to reverse the charge. Very, very poor customer service. Especially since I used to stay here often. October 6, 2012
Rated 5.0 out of 5.0 by Great Staff and rooms..... Always look forward to a stay here.... A great place to spend time. September 29, 2012
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