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Rated 4.4 out of 5 by 162 reviewers.
Rated 4.0 out of 5.0 by confortable stay easy to check into hotel, nice location, away from traffice but close to dining February 22, 2015
Rated 5.0 out of 5.0 by Oldie but goodie!!!! Excellent service!!! The staff was happy, very professional but also friendly. Made us feel at home!!!! Thank you Kia, Gloria and Ashley for your smile and for greeting us as Club Members. The hotel was under construction at the time, but you can barely notice. Our room was clean and neat! Breakfast in the second floor was nice and the attendant was very courteous! The price per night was more than good for everything we experienced!!! Thank you Holiday Inn Express for having such an excellent staff!!!! February 20, 2015
Rated 5.0 out of 5.0 by Warm Comfortable...in ice storm The usual outstanding facilities and service I have come to expect at a Holiday Inn Express, but in ice storm conditions. The staff was on-deck to serve us, and everything was on-time, to include employees, despite a crippling ice storm in greater Charlotte. February 19, 2015
Rated 5.0 out of 5.0 by Will Come Back After Construction is Complete Hotel is undergoing renovation and, had i known this and that this is also an independently owned hotel via IHG / Holiday Inn Express, i would have stayed at another Holiday Inn. The room next to mine was being worked on and in the morning and mid day, noise from construction. The hallways were blocked off with plastic to hide the construction. I don't like elevators and take the stairs, However, the stair case area was also undergoing construction with bare concrete walls and were dirty with dust. Took the elevator and it stunk and the new vinyl floor did not even go completely to the walls, not sure if it was done or not but again, it stunk. I took the inside stairs in the breakfast area after the first day. I will be traveling to Charlotte on Business every other week for a week at a time starting in March and I will book at another Holiday Inn even if its further away from where I want to be. February 15, 2015
Rated 4.0 out of 5.0 estadia falto agua embotellada y el frigo bar lo tuve que desconetar porque hacia mucho ruido, y el internet se tiene que accesar a el cada que se conceta a la red. February 10, 2015
Rated 5.0 out of 5.0 by Quick and easy Staff was friendly and quick, and the room was clean and comfortable. February 8, 2015
Rated 5.0 out of 5.0 by Hotel Cleanliness and Service If You are looking for an exceptionally clean room in the Charlotte area with the very best hospitality .. this is definitely your hotel. I drive almost 100 miles out of my way just to stay at this location and it is well worth it !!! The housekeeping staff ALONE is capable of carrying this hotel by themselves if they needed to do this. I certainly hope the Holiday Inn chain takes the time to notice and give this cleaning staff the recognition they deserve. I have never in my whole life .. stayed at a hotel with rooms cleaner than this hotel .. and I have stayed at hotels ALL over the world. The housekeeping staff works harder than any hotel I've ever stayed in. I would put this housekeeping staff up against any hotel chain cleaning staff anywhere in this World .. and I would bet everything I own on them. They are definitely "the very best" !!! Thank you so much for my clean room every single time I've stayed there (approx 60 times) at Holiday Inn Express in Pineville NC !!! And hospitality .. Mrs Bell and Kia will make sure You hurt for absolutely nothing. They are the "icing" on the cake !!! -Gregory February 6, 2015
Rated 5.0 out of 5.0 by Comfortable bed and very quiet Very nice room and everything was in order. No complaints!! February 4, 2015
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