Rated 4.3 out of 5 by 116
Rated 5.0 out of 5.0 by pvttpilot Management, Hotel & Staff
This is by far the nicest Holiday Inn Express hotel that I have ever stayed in. I travel very much with my work and I have stayed in about every single Holiday Inn Express hotels located on the East Coast. My room including the bed linens and shower area is always just "squeaky" clean !!! You can tell everything is so clean and has been cleaned very well by the housekeeping staff. This is what I am the most pickiest about is cleanliness and I am hard to please when it comes to that subject. But this hotel .. takes "cleanliness" to a whole new level !!!
And it doesn't stop there. Now we talk about "real" southern hospitality !! The front desk personnel is the most nicest and professional people you will ever meet. You don't hurt for anything while staying at this hotel. Both the management and staff both will do everything they possibly can to make your stay the best.
And it doesn't stop there either. Even the manager comes out to the front desk to make sure all is in order and she always takes the time to speak to me no matter how busy they are. You can easily tell (once you meet Mrs. Bell) where the front desk staff and housekeeping got their positive values and hard work from. I firmly believe in almost every case .. what makes one hotel stand out above another hotel .. is the leadership and direction given to the hotel workers by the management. It takes two. It takes a good manager .. and it takes a dedicated staff.
This hotel has both. You don't find this kind of hotel just anywhere. That's why I stay at this hotel.
October 12, 2014
Rated 5.0 out of 5.0 by Jake82 Pineville
This hotel was very quiet and comfortable. The staff was very plesant and willing to assist. It was what I expect every time I stay at a Holiday Inn Express.
October 6, 2014
Rated 5.0 out of 5.0 by Little Steve This is how it is supposed to be done!
Incredible staff, Laquinda and Jose stand out. That set the tone. Everything clicked, no issues, just how it is supposed to be. The pillows were awesome, that I also remember.
October 5, 2014
Rated 5.0 out of 5.0 by MP001 Holiday Inn Express Pineville
I stayed at the above property for almost 3 consecutive weeks and during this time the staff was always very friendly, courteous and helpful with any of my needs.
They truly do make the Holiday Inn Express your home away from home!
October 4, 2014
Rated 5.0 out of 5.0 stay
Staff is very friendly and helpful. Hotel was under construction however I never heard anything in relations to that. Pool needed to be cleaned as noticed it had some algae by the steps.
September 27, 2014
Rated 3.0 out of 5.0 by Bdevious Not Enjoyable
Air Conditioning ran all night with little temp control and bed was very hard
September 23, 2014
Rated 5.0 out of 5.0 by Crewdawg Pineville, NC
Smaller hotel in good area and great price. Hotel rooms are a little smaller than some of the newer HIE but this hotel is updating their rooms now that is to be completed by Oct 2014. With that said, rooms are still in great shape and beds were awesome. (2 queens) Bathroom again a little small but worked well. No issue with noise or construction folks as I was there on the weekend. Breakfast area good and front desk staff were awesome! Hotel is far enough away from HWy so zero noise and near several food sources. Recommend!
September 17, 2014
Rated 5.0 out of 5.0 by ebrisson1950 Great service
We were in Pineville for a Memorial service for my cousin and it was nice to be able to pull away and relax.
September 16, 2014