Rated 1.0 out of 5.0 by Joe12traveler Won't stay again
I called the hotel direct as I was told our company had a corporate rate. I told them the company and my name and priority club number. They gave me a confirmation number and I hung up.
Later I look on my priority club app and saw the reservation with a rate higher than our corporate rate.
When I arrived at the hotel, I told them this was an issue and they tried to find my company name and said they couldn't...I told them I would check when I went in to the office the next day.
I lost track of this and forgot to turn back...on check out day I just took my paperwork from the door and left the hotel.
It was at the higher rate and I had forgotten to check prior to leaving to discuss.
I have since spoke to my company who have called the hotel and were told that I had booked a suite which is wrong...I asked for my corporate rate not a suite.
I was in a suite room, but I am platinum ambassador and this is common...I get upgraded. They stated this wasn't the case to my employer, that I booked this room.
Anyway, I am a director of the parent company and this division obviously believed me...they will no longer do business with this hotel...I will not as well!
December 12, 2012
Rated 5.0 out of 5.0 by CTA1215 Nice location and friendly staff
I requested 2 adjoining room but need 2 Beds for room and I was told that one room needed to be King and the next 2 queen beds therefor we had settled in our minds we will have 2 room away from each other. When we got to the faciliy the friendly and very customer oriented person started looking and found 2 adjoining room with 2 queen beds. This was a nice last minute surprise.
Some of the other front desk people were not as friendly ad the peron we met on the check in date but we will definately stay there again.
November 30, 2012
Rated 5.0 out of 5.0 by browneyebeauty Great Service & Comfortable Stay
When I arrived which was rather late the agent at the front desk was very effective in getting me in my room and providing me with breakfast times and asking if I would need a wake up call. The hotel is in great location as well as a very secure location.
November 21, 2012
Rated 2.0 out of 5.0 by Peter01 Poor Room Layout
The work table is placed in front of the bed with the chair blocking the passage. So, as I was working at the table, I had to move my chair every time a person need to walk pass it. There was not much room in between. Also, the TV is located at the corner of the room where a person cannot comfortably in bed. I can say the layout is totally different than other Holiday Inn properties that I've
November 7, 2012
Rated 5.0 out of 5.0 by Will50 Nice clean room, friendly helpful staff at check in counter.
Very courteous employees, room was very nice and it was quite, able to just sit and relax. There are many great restaurants to choose from within 1 or 2 miles from the motel.
October 25, 2012
Rated 5.0 out of 5.0 by Fred44 Hotel Stay
Excellent Staff & Service. Enjoyed Mgr. night offerings.
October 21, 2012
Rated 4.0 out of 5.0 by Edmo48 Great Proximity to Charlotte
I incorrectly reviewed this property as "Tired" in an earlier review. That was a mistake and should have been applied to the Holiday Inn Greenville SC-Augusta Rd property. This HI was wonderful. Easy access to Charlotte, clean, great value and easy to get to! Thanks ... and sorry for the mix up!
October 20, 2012
Rated 5.0 out of 5.0 by Uniquecouple A Late Review
I regret that I stayed at this Holiday Inn 5 months ago. Therefore from my memory I cannot go into detail of my stay there. However I do remember that I had a very clean and well appointed room with a few extra but very helpful amenities. I know that I would stay there again.
October 7, 2012
Rated 4.0 out of 5.0 by browneyebeauty29445 Great Service & Comfortable Stay
Comfortable and great value for the stay and location is excellent. Look forward to seeing the staff again.
September 28, 2012