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Rated 4.4 out of 5 by 136 reviewers.
Rated 3.0 out of 5.0 Billing issue After trying to contact a Manager 3 times on the phone, because nobody at the lobby could make the necessary correction, I was billed more than the price discussed at check in! Not the best lasting impression of my stay Mrs Gloria November 3, 2014
Rated 5.0 out of 5.0 by Comfortable Nights Sleep Thanks HIX Pineville. It is always nice to stay somewhere where you can get a good nights sleep. It is not always as easy as it sounds. Beds are comfortable, hotel is quiet, staff is friendly. November 3, 2014
Rated 5.0 out of 5.0 by Very comfortabl and convenient Good hotel. Easy in and out. Room renovations look good. Good breakfst and well priced. November 3, 2014
Rated 4.0 out of 5.0 by Charlotte PineVille Good Clean Hotel, staff friendly and helpfully staff. November 3, 2014
Rated 4.0 out of 5.0 by Room Condition The bed, TV, and major furniture items were in good condition except for the bedside lamps, which didn't work very well (one didn't work at all) and the desk chair wish showed excessive wear. October 30, 2014
Rated 4.0 out of 5.0 by Good service, comfortable room Good service, comfortable room. Decent value for the area. October 27, 2014
Rated 5.0 out of 5.0 by Pineville Stay I like Holiday Inn for the comfort in beds and pillows. October 24, 2014
Rated 5.0 out of 5.0 by Always Great This is always the most consistently pleasant hotel to stay at when I'm in Charlotte. Always clean, service is great, feel very safe, great restaurants in the area and all at a great price. October 23, 2014
Rated 5.0 out of 5.0 by Good stay at Holiday Inn I came to this hotel because we planned a surprise party for my friend and did not want her to know we where in town. This location is great, near a mall, many restaurants and right off the Interstate. The hotel staff was very friendly October 22, 2014
Rated 5.0 out of 5.0 by Excellent staff Very nice and clean rooms. Very Excellent and friendly staff. We had amazing stay. Definately recommend this hotel. October 21, 2014
Rated 2.0 out of 5.0 by Tired old property This property is in poor condition. Supposedly, the bathrooms are being renovated and new furniture is coming. Our bathroom had been renovated and was already in disrepair. Breakfast at the Holiday Inn Express has not changed in 6 years. Still high carb and low on healthy choices. October 21, 2014
Rated 4.0 out of 5.0 Comfortable bed and great service Nice hotel great for an overnight stay. Lobby and dining room are very small relative to most Holiday Inn Expresses. Would recommend. October 21, 2014
Rated 5.0 out of 5.0 by Management, Hotel & Staff This is by far the nicest Holiday Inn Express hotel that I have ever stayed in. I travel very much with my work and I have stayed in about every single Holiday Inn Express hotels located on the East Coast. My room including the bed linens and shower area is always just "squeaky" clean !!! You can tell everything is so clean and has been cleaned very well by the housekeeping staff. This is what I am the most pickiest about is cleanliness and I am hard to please when it comes to that subject. But this hotel .. takes "cleanliness" to a whole new level !!! And it doesn't stop there. Now we talk about "real" southern hospitality !! The front desk personnel is the most nicest and professional people you will ever meet. You don't hurt for anything while staying at this hotel. Both the management and staff both will do everything they possibly can to make your stay the best. And it doesn't stop there either. Even the manager comes out to the front desk to make sure all is in order and she always takes the time to speak to me no matter how busy they are. You can easily tell (once you meet Mrs. Bell) where the front desk staff and housekeeping got their positive values and hard work from. I firmly believe in almost every case .. what makes one hotel stand out above another hotel .. is the leadership and direction given to the hotel workers by the management. It takes two. It takes a good manager .. and it takes a dedicated staff. This hotel has both. You don't find this kind of hotel just anywhere. That's why I stay at this hotel. October 12, 2014
Rated 5.0 out of 5.0 by Pineville This hotel was very quiet and comfortable. The staff was very plesant and willing to assist. It was what I expect every time I stay at a Holiday Inn Express. October 6, 2014
Rated 5.0 out of 5.0 by This is how it is supposed to be done! Incredible staff, Laquinda and Jose stand out. That set the tone. Everything clicked, no issues, just how it is supposed to be. The pillows were awesome, that I also remember. October 5, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Pineville I stayed at the above property for almost 3 consecutive weeks and during this time the staff was always very friendly, courteous and helpful with any of my needs. They truly do make the Holiday Inn Express your home away from home! October 4, 2014
Rated 5.0 out of 5.0 stay Staff is very friendly and helpful. Hotel was under construction however I never heard anything in relations to that. Pool needed to be cleaned as noticed it had some algae by the steps. September 27, 2014
Rated 3.0 out of 5.0 by Not Enjoyable Air Conditioning ran all night with little temp control and bed was very hard September 23, 2014
Rated 5.0 out of 5.0 by Pineville, NC Smaller hotel in good area and great price. Hotel rooms are a little smaller than some of the newer HIE but this hotel is updating their rooms now that is to be completed by Oct 2014. With that said, rooms are still in great shape and beds were awesome. (2 queens) Bathroom again a little small but worked well. No issue with noise or construction folks as I was there on the weekend. Breakfast area good and front desk staff were awesome! Hotel is far enough away from HWy so zero noise and near several food sources. Recommend! September 17, 2014
Rated 5.0 out of 5.0 by Great service We were in Pineville for a Memorial service for my cousin and it was nice to be able to pull away and relax. September 16, 2014
Rated 4.0 out of 5.0 by Fitness Facility I was disapointed in Fitness Facility. You need a set of weights and a Universal would be great. The Cardio equipment is good to have but you also need weights for some guest. September 15, 2014
Rated 5.0 out of 5.0 by great stay We encountered no problems. Hotel under renovation. Would definitely stay here again. September 15, 2014
Rated 4.0 out of 5.0 by Good Location This hotel is in a convenient location to both amenities and the airport. The staff is wonderful- very attentive and helpful. The only negative to my stay is that the hotel is currently under renovation. Once complete, I am sure it will be great! September 8, 2014
Rated 3.0 out of 5.0 by Just a little dated I travel for business and after a while you can tell which IHG locations are franchised. Like this one they typically need a little updating. Sculpted carpets, dark wood panel and typical HVAC wall units without separate thermostat controls and dated worn furniture are more the norm. This location was a little understaffed as I went to the front desk and by the front desk several times only to find a sign stating that they would be right back. While this is normally not an issue it does make me question security as anyone can just walk in and not be seen. September 2, 2014
Rated 5.0 out of 5.0 by No fuss This was a no-fuss stay while visiting relatives nearby and was perfect for the purpose. Everything worked very well, clean, staff helpful, modern appearance, etc. I wasn't expecting the breakfast variety, that in particular was very helpful. August 29, 2014
Rated 5.0 out of 5.0 by Love Holiday Inn Express We enjoyed our stay at the Holiday Inn Express in Pineville, NC. August 27, 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised! When I arrived, my first impression was that it was an older motel, However, we were pleasantly surprised by the upgrades, comfort and great service once we were inside. The room was comfortable, quiet and clean. Everyone we dealt with was pleasant and helpful. And the breakfast was delicious! We will definitely stay there again. August 27, 2014
Rated 4.0 out of 5.0 by Nice, but under construction. The room and hotel was nice, but the hotel was being renovated and our room was only partially renovated. I'm sure that when it is completed, it will be very nice. August 26, 2014
Rated 5.0 out of 5.0 by Loved the bed I always love staying at the Holidy Inn Express because the beds are so comfortable. This HIE had a really cool bathroom. It had silver specks in the granite!!!! The girls at the counter were very very nice. August 26, 2014
Rated 5.0 out of 5.0 Great location, clean comfortable rooms. Easy on, easy off I-485 with a great selection of restaurants nearby. Across the street from Charlotte's largest mall and 10 minutes from Carowins amusement park and the South Carolina state line. A great place to stop, even if your just passing through. August 25, 2014
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