Rated 4.8 out of 5 by 10
Rated 5.0 out of 5.0 by Callie12 Great hotel and staff
We were in town for an appointment at UPMC. Hotel was convenient and we were pleasantly surprised. Outside had me a little worried as its an old hotel but it has been totally remodeled inside. I had asked to change from a double room to a king and when we walked into the room it was like an apartment. Newly remolded with a great little kitchenette, granite counters, living room and separate bed room and bath. Room was very clean and bed was comfortable. staff was very friendly and helpful. We will defiantly stay here on our next visit.
February 27, 2014
Rated 5.0 out of 5.0 by Amishmtbiker Superb Service and Rooms
Our second stay here in two months. This recent conversion to a HIE&S hotel has made this a must stay location for us. Great staff, clean rooms, and a great work out and pool area. The breakfast provided was above average and well maintained by a courteous staffer. Thanks IHG for taking over this property from the other hotel chain. We will be back.
February 14, 2014
Rated 3.0 out of 5.0 by winkieguard Gravy is a meat?
Breakfast was not ready when I arrived to eat 1/2 hour after the posted time. I asked for some sausage or bacon, but was told the gravy for the biscuits was the meat for the day. Snowed all day, but the parking lot was never plowed. Room was comfortable.
February 13, 2014
Rated 5.0 out of 5.0 by smoky6969 OUTSTANDING STAFF
FROM THE FIRST CONTACT WHICH WAS THE FRONT DESK PERSON WHO CHECKED ME IN. SHE RECOGNIZED FROM MY PREREGISTRATION THAT I WAS A PRIORITY CLUB MEMBER. I WAS FLYING TO CHICAGO THE NEXT DAY AND SHE HELPED ME TO PRINT OUT MY BOARDING PASS WHICH I WAS HAVING PROBLEM TO DO THIS. ALSO I STAYED ON MY RETURN FLIGHT THE NEXT DAY WHICH DUE TO SNOW STORM IN CHICAGO WAS DELAYED, I CALLED TO MAKE RESERVATION AS IT WOULD BE TO LATE FOR ME TO TRAVEL HOME. THE SHUTTLE BUS DOES NOT RUN AFTER 11:00 BUT THE GENTLEMAN WHO IS THE DRIVER HE GOT OFF AT THAT TIME BUT HE TOLD ME HE WOULD MEET ME AT THE AIRPORT AND GET ME TO THE HOTEL THEN GO OFF DUTY. THEN I KEPT GETTING DELAYED AND TO CALL BACK AND ASK THE DRIVER DID NOT NEED TO COME TO THE AIRPORT AFTER ALL. BUT THE OFFER IS WHAT WAS SO IMPRESSIVE.
February 13, 2014
Rated 5.0 out of 5.0 by Zona24 Great staff
Stayed for 2 nights while in town for Grad school interview. Its a very new building still undergoing some small final touches. The room was clean and comfortable. Breakfast was better than that of other hotels I have been to. Above all the staff including the front desk clerks and at least one of the managers who I dealt with (as he helped shuttle us around as that is one of the amenities offered from the hotel) was great. Very nice people and a great stay!
February 12, 2014
Rated 5.0 out of 5.0 by Hans75 Wonderful Staff & Experience
My wife and I chose this hotel for an anniversary weekend getaway, and couldn't have been more pleased. The recently renovated hotel was like staying in a brand new one, and the front desk staff was just wonderful with suggestions for local attractions and so accommodating when we decided to use the hotel shuttle van for all of our local travel. The location made travel to downtown very quick and easy. The room was clean, quiet and fully up to date.
February 8, 2014
Rated 5.0 out of 5.0 by litten71 Very nice place.
Very clean. The lobby is large enough to be a full scale Holiday Inn. Very nice rooms. Just updated hotel. Highly Recommend.
January 31, 2014
Rated 5.0 out of 5.0 by Eileen72 Greentree
The hotel appears to have been remodeled recently. It is clean, comfortable, and most important QUIET! There are a bunch of local restaurants to eat at just a short drive away.
January 26, 2014