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Rated 4.7 out of 5 by 242 reviewers.
Rated 4.0 out of 5.0 by Service was above par but please work on the breakfast Pro's: terrific staff, comfy and new rooms, nice gym Con's: Breakfast - eggs didn't taste like eggs; sausage was cold; no bananas for 3 of my 4 days there; PLEASE QUIT USING STYROFOAM!!! It stays in landfills FOREVER plus it makes for a less than appetizing breakfast. I personally only stay at your chain when I have no other choice solely because of the subpar breakfast compare to other chains and because of the styrofoam use. March 3, 2015
Rated 5.0 out of 5.0 by great experience The hotel was clean and the room large. The staff was friendly. Good location with free shuttle service to the venue (Penguins game). Great breakfast with many choices for the "hard to please". Easy (free) parking, nice lobby. An older hotel but a lot of updates have clearly been undertaken. March 2, 2015
Rated 5.0 out of 5.0 by Stay at Holiday Inn Express We enjoyed the remodeled building and the staff was first class. Glad to see the change and thank you for the wonderful breakfast! March 1, 2015
Rated 5.0 out of 5.0 by Repeat guest Many visits to this facility most before it became HI. Have continued to stay here because of it's central location for our interests. This visit had two small glitches - repeated problems with internet service and the desk was not as clean as our past experiences. Internet service issues did resolve each time reported but caused delays in the work I was trying to finish. We used some soap and water to resolve the messy desk. Definitely not repetitive problems, just little inconveniences this time. Not serious enough to prevent future visits; we will return and stay here again. March 1, 2015
Rated 5.0 out of 5.0 by Top 5 Best Holiday inn Express stays!! Highly reccomended! Kind, Considerate and helpful staff!! For and older building, well kept - stay here when in Pittsburg! February 28, 2015
Rated 5.0 out of 5.0 by Excellent Stay We stayed at this hotel for the first time and were very pleased with our experience. We were there is a very cold and snowy part of the year, and the shuttle made our necessary trips easy. The breakfasts were very good with a lot of variety. Room was comfortable and clean. The staff met our every need. I definitely recommend this hotel for an enjoyable visit. February 26, 2015
Rated 5.0 out of 5.0 by Great Value Hotel! We loved everything about our hotel experience. The staff was extremely friendly and nice. Our room was spacious, clean and quiet. We liked having a microwave and refrigerator in our room. Our bed was comfortable. We got a great night's sleep each night. We loved the free shuttle service to/from the airport and also to/from downtown. The computer center in the lobby was spacious and clean. We appreciated having printer access. Breakfast each morning was tasty and offered healthy options. The best thing about our experience is we really felt that we received excellent value in return for the cost of the room. Whenever we visit Pittsburgh, this is obviously where we will stay! February 25, 2015
Rated 5.0 out of 5.0 by rude front desk staff Front desk staff were unwilling to provide services until frequent stayers club application was completed. The room and facilities were as we expected once check-in was completed. This was a bereavement stay to be close to family. The last thing we needed was attitude from desk personnel. February 25, 2015
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