Rated 4.3 out of 5 by 211
Rated 4.0 out of 5.0 by Syp4477 Nice stay
I was in town for a wedding so I literally was there to sleep. The room we had was spacious and clean. I would stay here again even though my recent stay was brief and I saw very little.
September 3, 2013
Rated 3.0 out of 5.0 by Peridot63 Overpriced for Condition
I thought the room was over priced for the amenities that were not available. The room overall was not well kept, the corners of the room were filthy and the wall paper was torn. The carpets were soiled. Overall I would not recommend this Crowne Plaza. I believe some money needs to be invested to charge the rates I paid.
On the positive side the staff was excellent. Give them a little more to work with.
September 1, 2013
Rated 3.0 out of 5.0 by Dakota111 So-So
Average facilities slightly overpriced, no refrigerator or microwave in room, breakfast service when asked was limited to one price option only for a full sized breakfast, and I had not the time nor the appetite for a full breakfast. Why didn't I hear about any other choice? Generally friendly staff when approached but seemed surprised when I made a request of housekeeping, like nobody had ever before asked housekeeping to do anything outside their normal routine.
August 30, 2013
Rated 4.0 out of 5.0 by tomku Pool party
The hotel had an excellent pool bar that we used extensively as we were part of a wedding party. The rooms are smaller than expected. Also, I did not receive priority club points for my staff yet.?
August 28, 2013
Rated 3.0 out of 5.0 by aloha97 Average for Pitt
The bed was not too comfortable, it hurt our backs. A bit too worn and lacked support.
The room quality as average materials of a lower end property, also due to wear. Needs some TLC.
Staff was friendly and cannot complain about the reasonable price we received online.
August 26, 2013
Rated 4.0 out of 5.0 by kejgib Nothing great
The comforter had stains on it when we got to our room. Only 1/4 roll of toilet paper. The dryer on the 4th floor wasn't working. Had to lug wet laundry to other dryer. Pool area was clean. Food for the breakfast buffet ok.
August 25, 2013
Rated 5.0 out of 5.0 by Musicman152 A Hotel Worth Starying At
Just to let everyone know, this hotel is an excellent place to stay.
Its location is accessible to many different venues and easy to get to .
The Staff and Service was very friendly and Helpful and the restaurant in the hotel was very good.
The only request I have is that a small Sundry Shop should also be on the premises for its guests.
This was my third or fourth trip to Pittsburgh and this is my "Home Away From Home."
Keep Up The Excellent Work!!!!!!
August 23, 2013
Rated 5.0 out of 5.0 by lolam glad we chose this hotel!
Not only did we have scores of family & friends stay here for our son's wedding weekend, but we hosted the rehearsal dinner here, as well; excellent food, service and accomodations- glad we were here! Every question we had was answered quickly and professionally, the planning was easy and we loved working with all the staff- thanks so much for adding to the celebration of such an important event!
August 23, 2013
Rated 4.0 out of 5.0 by Ted10 Noisy pool area
As a whole, this is a very nice hotel. The staff are very nice. I stayed in the King Corner Room. Extremely nice. My only issue was that my room was overlooking the pool and outdoor bar. I needed to get up early to catch a flight out of Pittsburgh, and the bar was open and very noisy until 2 in the morning. My suggestion is if you need to sleep, make sure you ask for a room that does not overlook the pool area.
August 20, 2013
Rated 5.0 out of 5.0 by Garnett Great location and wonderful accommodations
What a surprise to find such a great hotel not featured on any searches for Pittsburgh area hotels. It is beautiful inside and out .The parking area was large and well lighted . The two elevators were fast and smooth. The room was large and comfortable, with a newspaper at the door in the morning. I enjoyed the superior picture on the wide screen TV and its location in the room. The room was also very clean and the staff was great. I left my shaving kit in the bathroom and the staff took it to the lost and found, then returned it to me , when I confirmed my address in Virginia. South Hills is a wonderful part of Pittsburgh to stay.
August 18, 2013
Rated 5.0 out of 5.0 by Gene204 Staff
We are native Pittsburghers who returned to play tourist for a few days. The hotel was very nice but we were particularly impressed by the helpfulness and overall friendliness of the staff and restaurant personnel. From giving directions and advice about traffic to holding the elevator door open when one of the staff heard us leaving our room to just saying hello and asking how our day went. We felt very welcome. Of course being from Pittsburgh we know how naturally friendly the people are but hotel staff can sometimes forget that. Your staff did not and we greatly appreciated the attention.
August 17, 2013
Rated 5.0 out of 5.0 by Travelqueen50 This was a very comfortable stay!
We got great service from the time we walked into the doors. Great place to stay close to shops/stores. The breakfast was delicious.
August 16, 2013
Rated 5.0 out of 5.0 by Taylor3 Nice hotel, very friendly staff, and pet friendly.
Very few pet friendly properties around Meadows race track. Found this one on line. Very nice hotel and the staff was very friendly. Gave lots of positive to our Vizsla puppy. The area to walk the dogs was clean and other owners seem to have picked up waste. Evening manager was a delight. Will definitely stay here again if our horse races at the Meadows again.
Maybe a bit expensive.
August 16, 2013
Rated 5.0 out of 5.0 by Betty59 Great Wedding
My niece held her reception here & then we spent the night. the ball room was fabulous, the food was great, the service was great and the staff was very attentive. the overnight room was great also. room was very clean & comfortable
August 15, 2013
Rated 5.0 out of 5.0 by Jinxie Perfect location, quiet and dignified
Close to shopping, restaurants, public transportation--perfect for a relaxing visit. The room was comfortable, clean and nicely appointed. Staff was always professional. This was my best visit yet!
August 11, 2013
Rated 5.0 out of 5.0 by MCHammer88 Great place to stay
Quiet, relaxing and problem free stay. Hope to return soon.
August 10, 2013
Rated 5.0 out of 5.0 by Missmath Room
The room was gorgeous and very, very clean!!!
The room was very large and great for a business trip or an extended stay. Loved the refrigerator, microwave, and Keurig!!
August 9, 2013
Rated 5.0 out of 5.0 by Budleffler A time to remember
We gathered for three days to have our 50th Dormont High School reunion. We all had a ball and the hotel was great. We had a few events at the hotel and they went stellar.
I think we all had another time to add to the memories in our year book. Thanks all.
August 9, 2013
Rated 4.0 out of 5.0 by Mariaf Pleasant Stay
Hotel is well appointed, staff is helpful, overall a pleasant week. I was on business. The room was clean, only thing I didn't like was a strong odor, probably some kind of "airfreshener". Overall, I would stay here again.
August 8, 2013
Rated 5.0 out of 5.0 by Cash206 Best hotel in Pittsburgh
The beds are fantastic. The food is great. The staff is very nice and helpfull. I would highly recommend this hotel to anyone.
August 5, 2013
Rated 5.0 out of 5.0 by Eagle7 Great staff and service
The people at the Crowne Plaza Hotel were exceptional in taking care of customers. There was a misunderstanding of what time I was to take a shuttle, so I missed it. The next one going from the hotel was too late for my flight. The front desk personnel found a driver for the hotel shuttle and he drove me to the airport in time for my flight. Thank you for going the extra mile!
August 4, 2013
Rated 4.0 out of 5.0 by RakkasanMom Older property, tidy and clean
This is an older hotel, but the property is in a nice area and the room was clean and updated. It's a smaller room than my last IHG hotel, which included refrigerator and microwave, but it had everything that I needed for this trip. Walked across the street to a nice mall and bookstore, and took a walk around the neighborhood. Staff directed me out the back of the parking lot to a grocery store, but the stairs were not lit, and although they were sturdy, they had vegetation growing over much of them. Probably not a safe walk at night, with no lights on them, and I'm surprised the staff directed me that way as it was dusk at the time.
July 29, 2013
Rated 5.0 out of 5.0 by Blacksheep88 Rose was great!
I enjoyed my stay. I was happy to have the hotel located in an area that had things to do and I enjoyed the gym. Rose helped make it possible to stay the days I needed to and I appreciate all her efforts.
July 29, 2013
Rated 5.0 out of 5.0 by msred Great staff and a great location
We just got done staying at this hotel for three weeks. Every staff member is super kind, the location is terrific and they are always so willing to go the extra mile. When in Pitt, this is the ONLY place we will stay!!!!!
July 28, 2013
Rated 5.0 out of 5.0 by MaureenL Friendly and accomodating staff
Confirmed best available rate and offered nice suggestions on local destinations
July 26, 2013
Rated 4.0 out of 5.0 by Essy7 Great Service
Great location. Excellent service. The staff was extremely helpful in retrieving my cell phone I left in the room and quickly arranged shipment back to me in California. Their prompt and professional service is greatly appreciated.
July 19, 2013
Rated 4.0 out of 5.0 by rpl1949 Great experience!
Very clean and comfortable room. The bed was so cozy! The sheets and towels were first class!! I would highly recommend this hotel! The front desk employees and shuttle service crew were very helpful and accommodating!!
July 18, 2013
Rated 5.0 out of 5.0 by MCHammer88 Great Hotel Stay
My recent stay was perfect. Exceptional customer service and comfortable room made my recent stay in this Crowne Plaza perfect.
July 17, 2013
Rated 3.0 out of 5.0 by sleepless55 sleepless 55
My room happened to be right above the pool. Did not know that and was never told even thought I had make a reservation a month earlier. D.j. played until 1:30 am. Drunks never left pool area until approx. 2:30 am. When I complained to your manager, he offered a $25.00 discount for my two nights. This is a warning to anyone checking in. DO NOT STAY ON 2ND OR 3RD floor.
July 13, 2013
Rated 4.0 out of 5.0 by Sd85 The good and bad
I stayed here because I had a conference in the hotel. I took a friend since she had time off.
It is close to a mall and cinema, they are definitely walking distance. There are also tons of restaurants within 5 miles. We stayed in a corner room and is was spacious. You have a hair dryer and a make up mirror which is nice. Wifi is easy to connect to. The staff was nice.
OMG the noise! We could hear everything in our neighbors room and out in the hall. I know that these people were having normal conversations and you were still able to make out every word. The pool, well it's an OUTDOOR pool and it's tiny.
July 11, 2013