Rated 3.9 out of 5 by 129
Rated 3.0 out of 5.0 by Fred07 Friendly staff
The staff was extremely friendly and helpful. The rooms were average but clean.
December 5, 2013
Rated 5.0 out of 5.0 by lhp18 would recommend
We stayed here on 3 different nights after flying in to Pittsburgh and the night before we left. The shuttle service was very accommodating. Will stay there again. The staff was also very helpful.
December 4, 2013
Rated 5.0 out of 5.0 by BaltimoreSteelerFan Helpful Staff
This sounds silly, but we wanted to take the pillows home with us, they were wonderful!
The most important part of this trip occurred as we were leaving. We came back into the building to get breakfast after packing the car. A staff member ran up to us holding my library book and tablet that I mistakenly left on the table in the room. She noticed it when checking the room and tracked us down!
Awesome! Special thanks!!!
November 30, 2013
Rated 5.0 out of 5.0 by MichelleLy Great
We initially chose this hotel because my parents stay here when they fly out of Pittsburgh International Airport. It is very convenient that you are able to leave your vehicle in their well lit lot for as long as you need, at no added cost. The shuttle runs on the half hour and the drivers are very timely and friendly. The front desk receptionists are very friendly and helpful. When we checked in, we were offered to have the van driver take us to get something to eat at any one of the several restaurants located within a 5 mile radius. This was a great surprise and one we took advantage of since we just drove an hour and a half to get there and sat even longer in the car because of an accident on the parkway. When we were finished, we gave a call and Mike came back and picked us up. In the morning, a continental breakfast was available and we were taken to the airport and dropped off at the gate we needed to fly out of. When we arrived back from our 5 day trip, we called the hotel after retrieving our bags and was told it would be about a 20 minute wait and which door we would be picked up at. Our driver arrived and took us back to the hotel where he dropped us off at our car and unloaded our luggage for us. I would definitely stay here again.
November 25, 2013
Rated 5.0 out of 5.0 by 19sue nice place to stay
I made the reservation online and the check in process was very easy. The room was clean and fresh smelling. The staff was very friendly and helpful. There were many breakfast choices and everything looked very fresh. The 24 hour coffee and tea service was nice, I checked in late and the cup of tea was perfect. Close to shopping, and many restaurants and only 10 minutes from the airport. I will use this place again on my return to Pittsburgh.
November 24, 2013
Rated 1.0 out of 5.0 by BCL290 Noisy and bad service
This is a property to be avoided by all PIT airport travelers. The front desk staff made it clear that they only worked weekends and they really didn't know much, or care. They assigned me a room right on top of the busy highway but, gave me earplugs ! This didn't help us with a 6am departure. They didn't realize that the hotel whirlpool was out of service and stated again that they only work weekends and are not in the loop. On top of NOT being recognized as a platinum member, they didn't know what the IHG card was ! They would have given me bottled water for being a platinum member but they said they usually run out on the weekend ! The ONLY bright spot was the airport shuttle . Your money is better spent at another property where you can rest easy.
November 23, 2013
Rated 4.0 out of 5.0 by DenofVipers Friendly staff
The suite was larger than I expected. It was nice having an entirely separate bedroom area. In the near future I would expect to see new mattresses and the chair in the living room area definitely needs replaced. If I was coming for an extended stay to the Pittsburgh area I would choose this hotel and the suite. The hotel was easy to get to from the highway and very convenient to shopping and restaurants.
November 21, 2013
Rated 3.0 out of 5.0 by Rondd Needs updating
Nice staff. Facility is in need of updating and soundproofing.
November 3, 2013