Rated 3.9 out of 5 by 219
Rated 5.0 out of 5.0 by kmesser Travel
Nice hotel but under construction. It was easy to get to just off the main highway. I like the hotel. The pool was nice.
October 17, 2014
Rated 4.0 out of 5.0 by earlytraveler Overlook the Construction - very nice room and service
I recently stayed at this hotel in order to be close to the airport for a 5:30 AM flight. The woman who checked me in was very courteous and efficient and I arranged for the shuttle to pick me up at 4 AM the next morning. She directed me past the remodeling construction area to my room location. My room was beautiful and very clean. The bed was comfortable and my 3:00 wake-up call was on time. The shuttle was on-time and the driver was very nice. My only complaint was the lack of instructions or easily readable signs to find my way to the lobby in the morning from my room through the construction, which was quite extensive in the hallway. I got lost and went down a few halls unnecessarily following the lit exit signs. Overall, I would definitely recommend this hotel for anyone who is looking for a clean and convenient hotel close to the airport.
October 16, 2014
Rated 4.0 out of 5.0 by jmarie1973 Another Awesome Retreat at Holiday Inn Express!
Just want to say thanks to Ralph, Pam and all their staff for the wonderful retreat that you guys helped us have! Even with the small issues due to the renovations everyone had a great time! As usual the caterer is the best caterer out there! We will see you next October!
If you are hesitant in coming to this hotel due to the construction don't let it stop you. The staff makes up for it and so does the food! The small problems were taken care of and handled professionally and were only small.
Thanks again to everyone there!
October 16, 2014
Rated 3.0 out of 5.0 by RWH643 Poor follow through.
We ran out of hot water during one shower. The electrical connection in the bathroom did not work. I mentioned these at the desk when checking out so they could be corrected for future visitors. The lady apologized and said she would provide bonus points for our inconvenience. I did not expect that or ask for that, but I thought that was a great gesture.
Problem is the points were never provided. That was disappointing.
October 16, 2014
Rated 5.0 out of 5.0 by RThad Good Service and staff
Good Service and staff. Great Breakfast and Newspaper. Hotel was under major renovation but it was completed as the front desk indicated the timetable with minimal impact. Very convenient to airport, restaurants, and shopping. Only complaint was that the mattress was uncomfortable and bounced a lot as you moved in the bed, plus there was no hot water on the 5 evening of our stay. Contacted front desk who said that they would have someone check the boiler but they never called back that the problem was fixed, but we had hot water approximately 1 hour later.
October 15, 2014
Rated 1.0 out of 5.0 by systemata Wish I Had Read the Reviews
Hotel is a disaster
Completely unreasonable to charge top dollar in this state of disrepair
October 14, 2014
Rated 1.0 out of 5.0 by RICHLAND650 BIRTHDAY GETAWAY
I HAVE NEVER BEEN SO DISAPOINTED IN A STAY WE ALWAYS STAY AT HOLIDAY INN BUT THIS EXPERIENCE WAS THE WORST. WE WE ARRIVED THE BLDG WAS UNDER RENOVATION WE COUILDNT EVEN FIND THE ENTRANCE BECAUSE OF ALL THE CAUTION TAPE.i CALLED AND THEY SAID OH YES WERE OPEN JUST GO AROUND THE MESS. ONCE WE GOT IN THE LOBBY WAS ALL TORN UP NO FLOORING NO SEATING A MESS WITH PLASTER. THE WOMEN WHO CHECKED US IN HAD A LITTLE TABLE SET UP WITH COMPUTER VERY NICE THOUGH. HAD i KNOWN THIS WHEN i BOOKED i NEVER WOULD OF MADE RESERVATION. SUNDAY MORNING WOKEN UP TO JACK HAMMERS. ALL THEY OFFERD WAS 1000 PTS BACK BECAUSE KEYS DIDNT WORK.VERY DISAPPOINTED NOT A WAY I WANTED TO SPEND MY BIRTHDAY OTHER WISE THE PLACE WILL BE BEAUTIFUL WHEN COMPLETED . YOU NEED A HARD HAT
October 13, 2014
Rated 5.0 out of 5.0 by ari13 great stay
This was a wonderful hotel, the ladies at the front desk were very sweet to my children. Everything was nice considering there was remodeling going on but still no problems at all.
October 12, 2014