Rated 3.9 out of 5 by 189
Rated 5.0 out of 5.0 by w8vqt Construction
Property was under some construction that was a slight issue but not overwhelming. All in all, a good stay.
August 18, 2014
Rated 3.0 out of 5.0 by Sunshine60 Under heavy construction
The place looks like a war zone. We had a bad experience staying there last year and decided to give them another shot. Nothing on the IHG site says under construction. Was not greeted as a Platinum IHG member. Not hardly a hello we initiated the conversation. Same service as last year just different person. Anyway it was a rewards night so I will move on but will not give them a third chance.
August 14, 2014
Rated 2.0 out of 5.0 by Snowy65 Noisy hotel at night
I am not a light sleeper but on 2 separate stays, the noise in the hotel kept me awake. I do not recommend staying here.
August 13, 2014
Rated 3.0 out of 5.0 by Chiles Construction
Building was under construction. Plenty of rooms but put me in a room on the dumpster and working side. Unpleasant view. Could've set me in different room. Never seen ear plugs in a room before.
August 11, 2014
Rated 5.0 out of 5.0 by retlaw666 Nice room, Pleasant staff
Staff friendly and attentive, shuttle accommodating for guests needs, comfortable room
August 11, 2014
Rated 5.0 out of 5.0 by madjack2112 Please upgrade breakfast food choices at ALL HIE locations
At ALL Holiday Inn Ex......it's time to change the breakfast food from the fake eggs and greasy sausage to something more appetizing and healthy. More cereal choices and fruits would be nice. The biscuits are hard as rocks and the overall food experience is not good. I know that HIE isn't known for its food, but I think an upgrade is in order.
August 9, 2014
Rated 3.0 out of 5.0 by Frustratedguest WAIT until renovations are complete
Wait until renovations are complete on this hotel. Make sure you are ready to go to front desk multiple times to get a problem resolved. If day shift just writes in the book it will stay in the book. Bright spot was Marquis working front desk at night. Anything the day shift could not accomplish (No TV hook up for 2 days, no clean towels since room was not serviced) he was able to rectify within an hour.
Walls are thin. We heard guest next to us complaining through the walls about someone in our room snoring.
Renovated room with rust stains in toilet? No exhaust fan in bathroom.
August 8, 2014
Rated 4.0 out of 5.0 by Maryanne55 Overall good
Undergoing renovation. Overall very good. Don't expect recognition as a Priority Club member. No one seemed to know about it.
August 6, 2014