Rated 3.9 out of 5 by 191
Rated 1.0 out of 5.0 by Hard Hat Construction Zone No Notice
This property is under remodeling construction. No one told us this until we arrived and found it. Some hallways were closed and at first there were not any signs directing us how to avoid this area. The other hallway had ripped carpet that was taped down in some areas.There was lots of drywall dust and the smell of glue and brand new carpeting was very annoyiing. Our room #123 was at the back on the first floor and was very dark and humid.The mattress needs replaced. We were booked for 5 nights and stayed all 5 because there were no other vacancies near the airport. The management held meetings with the construction crew in the breakfast area every morning.
We are IHC Gold Club members and we almost always choose Holiday Inn Express if availableat our destination. This was the worst stay we have ever had at HIE.
The staff were very professional and helpful, but that only goes so far.
August 24, 2014
Rated 2.0 out of 5.0 by tltyler Inside
Please notify your Guests when reservations are made or email them about construction going on. Came to relax at the pool - I was not comfortable with workers in
August 19, 2014
Rated 5.0 out of 5.0 by w8vqt Construction
Property was under some construction that was a slight issue but not overwhelming. All in all, a good stay.
August 18, 2014
Rated 3.0 out of 5.0 by Sunshine60 Under heavy construction
The place looks like a war zone. We had a bad experience staying there last year and decided to give them another shot. Nothing on the IHG site says under construction. Was not greeted as a Platinum IHG member. Not hardly a hello we initiated the conversation. Same service as last year just different person. Anyway it was a rewards night so I will move on but will not give them a third chance.
August 14, 2014
Rated 2.0 out of 5.0 by Snowy65 Noisy hotel at night
I am not a light sleeper but on 2 separate stays, the noise in the hotel kept me awake. I do not recommend staying here.
August 13, 2014
Rated 3.0 out of 5.0 by Chiles Construction
Building was under construction. Plenty of rooms but put me in a room on the dumpster and working side. Unpleasant view. Could've set me in different room. Never seen ear plugs in a room before.
August 11, 2014
Rated 5.0 out of 5.0 by retlaw666 Nice room, Pleasant staff
Staff friendly and attentive, shuttle accommodating for guests needs, comfortable room
August 11, 2014
Rated 5.0 out of 5.0 by madjack2112 Please upgrade breakfast food choices at ALL HIE locations
At ALL Holiday Inn Ex......it's time to change the breakfast food from the fake eggs and greasy sausage to something more appetizing and healthy. More cereal choices and fruits would be nice. The biscuits are hard as rocks and the overall food experience is not good. I know that HIE isn't known for its food, but I think an upgrade is in order.
August 9, 2014