Rated 5.0 out of 5.0 by Lady36 Excellent Staf
My husband and I were warmly welcomed to the Holiday Inn Express by the young man working at the desk who efficiently took care of us on check-in. When asked, he recommended an excellent near-by Italian restaurant for dinner. When we returned from dinner, he was pleased to learn that we had immensely enjoyed his recommendation. He also made sure that all our needs were taken care of that evening and that we had all information needed for shuttle service to the airport the next morning. He is definitely a personable, conscientious young man and an efficient asset to your staff.
Two Pleased Senior Citizens
June 1, 2013
Rated 3.0 out of 5.0 by richard1984 Hotel is ready for refurbishment!!!
Hotel did what I needed it provided a place to sleep. Front desk clerks were not very nice and I spoke with all 3 shifts. Did not eat breakfast there, so no opinion. Hotel is in need of upgrade.
May 25, 2013
Rated 5.0 out of 5.0 by Gary52 Spacious Comfortable Room, Relaxing Jacuzzi, Great Experience
The room was clean, well appointed, comfortable, quiet and spacious. The jacuzzi tub was great and the complimentary breakfast was excellent. An excellent value and conveniently accessible.
May 25, 2013
Rated 5.0 out of 5.0 by WVgAL convenient
It's just off the main highway into Pittsburgh. There was no intrusive airport noise. The hallways could use some design and the tub stopper didn't work. Spacious free breakfast area.
May 24, 2013
Rated 5.0 out of 5.0 by Jodi31 Great experience
Having worked for 7 years in the hospitality business (at a 4 diamond resort), I've become accustomed to great service and sometimes look for things that the regular traveler does not. Holiday Inn Express surprised me with their attention to detail and cleanliness. My room and it's amenities (Bath & Body Works products) were very nice. The bed was comfortable and the quality of the towels and sheets were surprising. I really enjoyed my free breakfast the next morning and was even more surprised at the choices available. What I thought would be a mere doughnut/bagel bar turned into much more with biscuits, gravy, pancakes, omelets, fruit, cereal, oatmeal, etc. Kudos Holiday Inn Express for a providing a great price on a room, without cutting corners on cleanliness and service.
May 24, 2013
Rated 4.0 out of 5.0 by Ressota Good choice
after midnight arrival at PIT so needed local hotel - they have shuttle service so the distance from the airport isn't a major issue.
May 21, 2013
Rated 4.0 out of 5.0 by rip68425 Curtesy and transportation
I found that your front desk was great and because of your location they went out of their way to provide us with transportation to places we had to go, like dinner, graduation and airport. The drivers were #1 and we appreciated them very much. Breakfast was great and kitchen help very friendly. If we were to return we would stay again.
One note of jealousy: I am a member and all we got was a basic room when my daughter got a balcony and my grandson had the refrigerator and microwave I requested. Oh well next time I will be a little more aware.
May 16, 2013
Rated 5.0 out of 5.0 by 2Geezers Convenient for airport
We had a very comfortable overnight stay before a morning flight. Hotel is very nice, staff were friendly and helpful. Room was clean and comfortable (and large!).
May 13, 2013