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Rated 4.2 out of 5 by 189 reviewers.
Rated 4.0 out of 5.0 by Friendly staff, good breakfast, nice bathroom I have never been disappointed with a Holiday Inn Express yet! Staff pleasant and helpful. I would like to acknowledge the housekeeping staff who do a great job and always friendly. Also the young man on second shift driving the shuttle deserves a customer star as well for his patience in driving a bunch of very unfriendly demanding customers and he remained calm and polite. The shuttle was nice especially in that trafficky area. If I were to make one suggestion, we stayed in the suite and it would have been nice to have a small table and chairs to eat at. August 25, 2014
Rated 4.0 out of 5.0 by Shuttle Service Excellent This is a nice property in a good location with VERY spacious rooms that are comfortable. The breakfast was better than I expected, with eggs, meats, and various pastries. What I really appreciated, though, was the free shuttle service "on demand": just go to the lobby and the service staff would let you know to the minute how long the wait would be, never more than 10 minutes. And when I called to be picked up, they did so also within 10 minutes, as I was sightseeing all day. It was like having a personal driver. Mr. Chip gave great advice on sightseeing for the two inclines. They also drove me and picked me up from the Andy Warhol museum, saving me beaucoup dollars in taxi fare. Thumbs up. August 23, 2014
Rated 4.0 out of 5.0 by Staff was outstanding very pleasant and helpful Rooms could use a little TLC but overall were expectable, hotel was at a great location and the shuttle service was outstanding in getting to most of the sights to see, great over all experience August 23, 2014
Rated 5.0 out of 5.0 by Great Value No complaints.. Great accommodations, value and food.. what more do you need August 23, 2014
Rated 3.0 out of 5.0 by great service but room and hallway smelled. Staff was very friendly, but the room smelled and the hallway smelled like urine. Staff promptly sprayed room with a deoderizer and fixed a broken shade but smell still lingered and hallway smelled bad. The toilet was dirty but otherwise their room was very clean. Also there was no fan in the bathroom. The room was very spacious and the breakfast had a lot of healthy selections. August 22, 2014
Rated 4.0 out of 5.0 by General No room service next day. Asked for and received clean towels. Not convenient to drive in or out of hotel parking lot. Shuttle service spotty...had to wait over an hour for trip to ball park. Staff friendly, breakfast very good. Overall okay ...not great value. Stairs not clearly marked or convenient to reach lobby. August 22, 2014
Rated 5.0 out of 5.0 by Very busy hotel but the staff did great We visited this hotel to go to a Steelers football game. The hotel was sold out. There was extra staff to handle check in. They offered free shuttle service to a free train which dropped us of at the stadium. The room was clean and nice. The breakfast was extremely busy so there were three staff members working trying to keep us with the traffic. August 22, 2014
Rated 5.0 out of 5.0 by Great stay in South Pittsburgh The hotel is in an excellent location to all major activities in South Pittsburgh area August 21, 2014
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