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Rated 4.2 out of 5 by 434 reviewers.
Rated 5.0 out of 5.0 by Nice view on the river, great location close to downtown I was surprised that we did not have ready room for us when we came to the hotel around 5pm. However, the staff was very nice and professional, we were able to get a temporary card which helped us to use bathroom and park our car for free on the hotel's parking lot. It was worth to wait, because we received a suite with a view on the river and Pittsburgh downtown. I didn't care for breakfast but I am used to Holidays Inn continental breakfast, They just so unhealthy and without taste, but I am not a bigger eater in the morning so it works well for me. August 22, 2015
Rated 5.0 out of 5.0 by Total Experience Everything was great. There isn't to many times you can say that about a hotel......... August 19, 2015
Rated 5.0 out of 5.0 by Great service and good location. This is a good hotel for staying on the Southside. Convienent to Carson St with a wide variety of restaurants and drinking establishments. Staff is friendly and very helpful and there is a hot breakfast to start the day. Definitely worth checking out. August 17, 2015
Rated 2.0 out of 5.0 Business 1st poor stay 1st bad experiance at this hotel. I have to use this hotel because it is the prefered hotel of my company. Usually very good. Great location. August 17, 2015
Rated 5.0 out of 5.0 by Incredible staff My friends and I would recommend this Holiday Inn Express due to the wonderful attentive staff and the comfort of our rooms. The location served us well and their shuttle service was the best! August 16, 2015
Rated 4.0 out of 5.0 by Dining I enjoyed my stay but thought that the hotel had a restaurant onsite. It would have been nice to just stay close-by and have a snack and/or glass of wine or cocktail and not have to leave the property. The choice of snacks/food at the 24 hr. "market" was severely limited and I couldn't find anything that appealed to me. Perhaps, you could offer splits of wine, along with cheese and crackers or fruit plates or some such thing for guests who just want to relax and not travel outside the hotel for light food? Just a thought/suggestion. Overall the front-desk and shuttle staff was top-notch. August 15, 2015
Rated 3.0 out of 5.0 by Enjoyed the game Well we have stayed at a lot of HIE around the state of NC but when we do travel out of the state we still only use HIE. This is the second time we have come home to see the Pirates play and first time staying downtown. We stayed up town last time. This stay was not very friendly. Maybe a bad weekend for individuals. Found the pool to have soapy and oiling film on top of it. Tried to call front desk, no answer. Told them in the morning and they said that maintenance was down there checking on it where we going to go down and tell them. Well no, that would be your job. Also the lady running the breakfast was not a happy camper and she made it clear. Really wasn't trying to keep up with the crowd and providing food. Once again, maybe it is just the big city hotels that don't really have to be nice. Not sure. Next time we will try the one that is being built right next to the ball park. August 13, 2015
Rated 4.0 out of 5.0 by Frequent Visitor Love this hotel. Stay often. Great location. AC did not work well in the room but I'm sure that was an exception. August 12, 2015
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