Rated 4.2 out of 5 by 405
Rated 3.0 out of 5.0 by jsmk82 Good Location, but Overpriced
The location is central to downtown Pittsburgh and the surrounding entertainment. However, based on my extensive travel, the price associated with this hotel is not concurrent with the conditions inside.
The air conditioning did not properly work, and as so, water gathered on the floor around the unit prior to our arrival which gave the room a very bad musty and mildew smell that made it hard to stay in the room.
I am sure that this is most likely not the normal conditions for these rooms, but the staff did not seem to engaged with my problem after I checked in. I realize that everything is might not be perfect, but customer service is what sets every business apart from another, and that is what dissapointed me the most being an IHG member.
July 22, 2015
Rated 5.0 out of 5.0 by bblinstrup Great Service
Every time we stay here the service is great. The staff is very friendly and we love the free breakfast.
July 21, 2015
Rated 5.0 out of 5.0 by fpa3 Great 4th of July stay
Perfect Location for our family stay in Pittsburgh. Very close to Station Square and the inclines. Plenty of entertainment in South Side or Station Sq. A quick shuttle ride can have you downtown or the North Shore. After a day of exploring the city, was nice to relax in the spacious rooms equipped with nice tvs and plenty of channels to watch. The in room wifi reception was terrific and had no speed issues. Getting in and out of the parking area was very simple and there was plenty of parking. Breakfast each morning was enjoyed. Finding a table could be a challenge, but we never had to stand for long. Plenty of food options.
July 21, 2015