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Rated 4.3 out of 5 by 146 reviewers.
Rated 5.0 out of 5.0 by Wonderful Staff This was a last minute reservation due to a flight cancellation. The staff was very friendly and accommodating. It takes great people to make a hotel run well and you folks are tops in my book. January 17, 2015
Rated 3.0 out of 5.0 by Friendly staff but smokey smell The staff was very friendly at both check in and check out. However, my stay was made sour by the smell of cigarette smoke in the hallway of my room which made its way into my room. It appeared to be coming from the room across the hall - a non-smoking room according to the sign outside the door. I dd not alert hotel staff as it was late and I needed to get to sleep for an early departure, however, I did have to put a towel along the floor by the door to prevent the smell from coming in. The room was also a bit dated and could use some freshening up. January 9, 2015
Rated 3.0 out of 5.0 by Internet service Was unable to access wifi on two devices, and was told the problem likely was due to our devices which is not correct. The help line was 0% effective as we called several times, were automatically put on hold each time and after about five minutes the line went to a busy signal. January 9, 2015
Rated 5.0 out of 5.0 by Great stay for airport acces Very comfortable hotel with friendly and efficient staff. Airport shuttle made it possible to make early flight without a problem. Would definitely stay here again January 8, 2015
Rated 5.0 out of 5.0 Clean room the room was clean and that is the most important issue of an overnight stay December 29, 2014
Rated 5.0 out of 5.0 by 12-22-14 very enjoyable stay I found the staff very helpful and friendly and the room was very comfortable December 25, 2014
Rated 5.0 out of 5.0 by Excellent Choice in Wilkes Barre Area My husband and I were flying out of the Wilkes Barre Scranton Airport on an early flight and found this hotel right at the airport. It was also easy to get to the nearby casino from there, which we did. Hotel was great in all aspects. Only downside was we had a very early morning flight and breakfast room was not open yet. They gave us a breakfast-to-go bag automatically, but I not excited about the cold bagel. December 25, 2014
Rated 5.0 out of 5.0 by Comfortable, Good Service, Good Value! Was here the night before a 6:00 am flight. Room was typical Holiday Inn. Service was excellent. Very friendly front staff and the shuttle lady was very friendly as well. Bed was nice and firm which was nice. Room was spacious and very clean and bathroom was the same. Ordered a pizza from a nearby Dominoes which was very inexpensive and delivered fast. Didn't get to eat the breakfast as I had to leave at 5:00 am for the airport, but they had "travel bags" available with a bagel and an apple. Coffee was excellent! Overall, a good experience. December 15, 2014
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