Rated 4.9 out of 5 by 143
Rated 4.0 out of 5.0 by HIExFan Another relaxing night
While having a productive meeting the following day, I actually said :"I did stay at the Holiday Inn last night".
July 11, 2014
Rated 5.0 out of 5.0 by steve4631 Very pleasant experience
We came out from NJ for a 4th of July concert. The place was very quiet and relaxing. A pleasant stay. Would go back again.
July 9, 2014
Rated 4.0 out of 5.0 by fry004 Great Stay
Was a nice hotel for my purpose. I enjoyed my stay
July 2, 2014
Rated 5.0 out of 5.0 by PATraveler1234 Excellent Stay!
This is my 3rd time staying at this hotel and the steller service continues. The managers reception was great, especially while working on the patio. I have nothing to say negatively about this hotel and will continue to stay here as I travel to PA 2 x per month. Great Stay!
July 1, 2014
Rated 5.0 out of 5.0 by AnJ3579 Awesome all around
This was one of the best stays I have had in a while. My wife was with me on this trip and also enjoyed our few days here. We thought it was a brand new building and then learned it was 3 years old. The staff is very friendly and helpful. Overall a wonderful experience. I will be staying here whenever possible. Ty for a wonderful experience. Pearl again it was a pleasure meeting you. It's great to see a manager that is willing to listen to customers.
June 30, 2014
Rated 4.0 out of 5.0 by tampa999 Did not want handicap room
Everything was great except they gave me a handicap room without first asking. The shower was not good
June 28, 2014
Rated 5.0 out of 5.0 by J1964567890 Better than expected.
We often stay at a Holiday Inn Express. This was the nicest. It was not easy to find, however. There is a real lack of directional signage along the highway. I had to stop at a Dunkin Donuts to ask for directions. The hotel was worth the search, but in spite of it's niceness I believe it was overpriced for Scranton, PA. It is the most I have spent on a Holiday Inn Express and as nice as the Inn was I wouldn't spend the money for it again.
June 26, 2014
Rated 2.0 out of 5.0 by bml58611 Understaffed and Unorganized
Nice new hotel, looks great upon first impressions - but lack of staff and experience was evident.
June 25, 2014
Rated 5.0 out of 5.0 by N0RMC Great Stay
Stayed at Dickson City HI on our way back from Vermont with our daughter. Very clean and comfortable room. Breakfast was outstanding as was the staff. Will definitely staying there again!
June 24, 2014
Rated 5.0 out of 5.0 by bill 415 The place to stay
If you are planning to stay in the area this is the spot. Staff friendly and attentive. Room comfortable, breakfast options were great. Early check in was available and ready upon arrival. Highly recommend!
June 24, 2014
Rated 5.0 out of 5.0 by OMalley1118 Always a pleasure!!!
I have stayed here several times over the past three years, and it is always a fabulous deal! The staff is so welcoming, especially Pearl!! It's the only place that I would stay in Scranton!!
June 21, 2014
Rated 5.0 out of 5.0 by pghmike Hotel
This hotel is the only hotel my wife and I will ever stay at when visiting Scranton... The rooms are spotless and clean. The Hotel itself is clean no matter where you go. They have a beautiful outdoor seating area that you can use anytime you want on a patio. I HIGHLY recommend this Hotel
June 19, 2014
Rated 5.0 out of 5.0 by Gdaddy Great stay
Brought my grandson up to visit his great grandmother and the hotel stay was very accomidating and friendly! Room was awesome and so was the service! Keep up the great work!!! Hard to find people in the service industry that love their jobs like you do!
June 19, 2014
Rated 5.0 out of 5.0 by Gjcip Great service
Great service. Pleasant staff. Very clean. Always very accommodating.
June 18, 2014
Rated 5.0 out of 5.0 by watts1975 Last minute family visit.
Always a great place to stay when visit family in NEPA. Never a bad experience at this hotel.
June 14, 2014
Rated 5.0 out of 5.0 by auntie mae & uncle gary newly discovered gem
while driving by the dickson city/scranton holiday inn express,we decided on a whim,to stay and see what would happen.
with no reservations,we anticipated there would be nothing available or suitable to our needs. were we wrong!
the manager on duty gave us several choices as to the type of accomodations were at our disposal.once we decided we entered our luxury room minutes later.no hassle for the front desk.she was smiling throughout the entire check-in process.very grateful for her care and concern.our room was magnificent! from the decor to the cleanliness and everything in between.love the idea of ''soft pillow'' ''firm pillow''. we found a very clean and orderly bathroom and supplies. slept very well.it was quiet and dark enough for us.the breakfast was outstanding! hot,plentiful and set-up very nicely.options of cozy two-person tables,or bar-style seating.staff was very helpful,made us feel at home.looked at the picturesque scenery through the large dinning room windows.really nice views. and check-out was a breeze! hope you find this rare gem of a place to be as nice as we did,ENJOY!
June 12, 2014
Rated 5.0 out of 5.0 by Dr. "J" Quality Stay
My stay was all that I could have asked for. In addition, the facility was exceptional, the staff was professional, and the party room was a perfect setting.
June 4, 2014
Rated 5.0 out of 5.0 by Shawn27 Just an amazing place
The staff at Dickson City is absolutely fantastic. They are friendly, curtious, and kind. Oh yea the rooms are great too, comfortable, clean, and quiet. Hats off to all the employees. Thank you
June 3, 2014
Rated 5.0 out of 5.0 by DE Dave Perfect Stay
The staff at this location is special. I was asked how I was doing every time I ran into a staffer. Like home.
May 25, 2014
Rated 5.0 out of 5.0 by Tatamy530 very nice place
This Hotel was very nice the only issue I had was just trying to find the parking lot.
May 24, 2014
Rated 5.0 out of 5.0 by pdjones Very Enjoyable Stay
All of the staff went out of there way to make our stay very relaxing and enjoyable. The staff where all very friendly
May 23, 2014
Rated 5.0 out of 5.0 by Hawks2014 One of the best in the country
Always one of my favorite places to stay. The hotel is new, modern, super clean and the staff always goes above and beyond. During my most recent stay, Christy and Rebecca did a great job. Friendly, helpful, knowledgeable and made sure my reservation worked for me even with a few changes. Cant beat the location. Close to shopping and many food choices in the area. Next door to a great movie theater. I make it a point to drive the extra 40 minutes to stay here. I do wish they would add a bench in the gym to use with the free weights. That is my one small complaint. Great hotel and great staff. You cant go wrong staying here.
May 23, 2014
Rated 5.0 out of 5.0 by Ladder Friendly reception, room upgrade and good bed.
No complaints! When we travel, we prefer Holiday Inn Express if available
May 22, 2014
Rated 4.0 out of 5.0 by py1234 Very restful stay
Room was comfortable, bed was excellent. Very clean and quiet.
May 21, 2014
Rated 5.0 out of 5.0 by kejacques50 Comfortable bed and nice pool area
One of the nicest and cleanest Holiday Inn Express we have been in! And the staff was so friendly!
May 21, 2014
Rated 5.0 out of 5.0 by Wanda and Mike Great Experience and Great Customer Service
My husband and I stayed there on Friday May 9th. I wanted to let you know that we had a wonderful room during our overnight stay and are planning on returning this fall.
I also wanted to especially thank Alexis for her outstanding customer service. We had done a map from the Holiday Inn site and it led us to a residential area of the city. We called the Holiday Inn Express and Alexis answered, the first thing I had said was we were lost and needed to get to your property. She stayed on the phone with us and gave us great directions to your property the whole time. She greeted us when we came in and a smile and wanted to make sure our stay was great. As an added bonus we were upgraded to a suite.
The breakfast was excellent, the area was very inviting.
Please thank your staff again for a wonderful stay and experience. Often people write when there is a problem and not when things go right.
May 20, 2014
Rated 5.0 out of 5.0 Great Hotel!
Great Hotel and Staff!
Would definetely stay there again in the future.
May 19, 2014
Rated 5.0 out of 5.0 by Shawn27 Great Stay
Comfortable stay, relaxing, clean, and the staff is just amazing, helpful, caring and friendly
May 12, 2014
Rated 5.0 out of 5.0 by Lowenherzig Great place to stay
The staff make you feel like you are comng home and go the extra mile to be friendly and sociable. The hotel is clean and neat.
May 8, 2014
Rated 5.0 out of 5.0 by Energizer Super Staff, room was very clean and well arranged
I had and excellent experience. Your staff was great they not only quickly handled my check in but also gave me great advise on places to eat. they were very friendly and didn't make me feel rushed. The room was huge, pool and hot tub was fantastic with ample towels to dry off with. The breakfast was one of the best that has been offered that I have ever seen. And I have traveled in 23 countries. It was GREAT! the variety was over whelming. The only complaint was a bird was trying to either nest or did nest on the outside of the building which lead to early morning room noise. Sounded like someone or something was trying to get into the room
May 6, 2014