Rated 4.9 out of 5 by 155
Rated 5.0 out of 5.0 by rpb245 Great atmosphere
Guests encouraged to relax, intermingle with others. Staff does an excellent job of coordinating and guiding the transitions for guests to meet others and feel more at home (break the ice). They actively mingle (keep the conversations moving) with the guests, and yet, somehow, do not neglect their duties. They are both sensitive and attentive to all. This hotel would be a great example for other hotels who are interested in gaining client loyalty!!
January 29, 2014
Rated 5.0 out of 5.0 by Bombguy88 A true home away from home
When you travel a lot its easy to become home sick and when I met this staff and their friendly smiles I knew this place was different. They create activies and make time pass and its hard to so no when Julie is saying "come on its your turn" (and I have never played video games). Great time, great place, warm staff.....I will be staying here again.
January 23, 2014
Rated 5.0 out of 5.0 by Rgrteam16 Great Place to stay
From check in to check out everything about this hotel was fabulous. I will always stay here everytime that I have business in this area.
January 17, 2014
Rated 4.0 out of 5.0 by Laurie34 Great hotel!
Loved it, although the shower water was cold. The room was very clean and food was great!
January 15, 2014
Rated 5.0 out of 5.0 by Bella82 Clean and comfortable
It was the cleanest Holiday Inn we have ever stayed at and room was comfortable too.
January 13, 2014
Rated 5.0 out of 5.0 by J-Von Great Experience
Our stay was great. The staff had a great caring spirit .The shutter service was excellent. Our room was very clean.
January 12, 2014
Rated 5.0 out of 5.0 by Slugger Happy Guest
The hotel was excellent and served our needs. It would have been nice to have shuttle service to the conference and back. Need staff to meet that need. The breakfast food was very good and enough of foods. Would like to see some low sugar oatmeal. Overall an excellent stay.
January 8, 2014
Rated 5.0 out of 5.0 by Doris & Barry Great Experience
My husband and I spent four nights at the Dickson City Holiday Inn. We were met at the Bus Terminal ( arrangement were made in advance) in a timely manner. Jammie was very cordial and kept us informed of the hotel conveniences available, etc.
The hotel is new, about 2 years old. The facility exceeded our expectation. What a relief to board at a venue that is sparkling clean, decorated so nicely, hot beverages are available 24 hours. The front lobby and the dining area with a sofa setting and big screen TV is quite nice
It was a bit too cold to go out on the patio - where fire pits are available ( they were shut down for the winter). During the spring and fall seasons, I imagine the patio is a great place to hang out.
Wonderful place to stay if you're in the area.
Doris, another satisfied customer.
January 6, 2014
Rated 5.0 out of 5.0 by avisitor Comfortable bed
I would recommend this hotel. Very clean, well appointed rooms. Pleasant staff.
January 5, 2014
Rated 5.0 out of 5.0 by agd83 very clean,great service,excellent location
staying at this hotel for the second time while visiting extended family in scranton area and we won't choose anything else at future visits.The hotel is great,very clean,the room was large enough and has comfortable beds;friendly staff,good location
January 1, 2014
Rated 5.0 out of 5.0 by Franny55 Visiting Family
Excellent facility. The bed was comfortable, the bathroom had a lot of extras. Breakfast was super, and the girl taking care of us during breakfast was friendly, kind, and went out of her way to pack us food for the road. We gave her a tip because we did appreciate her going the extra step. Thank you for hiring wonderful people.
December 21, 2013
Rated 5.0 out of 5.0 by armormaj Great Hotel
I really like this place. It's fairly new, clean, and well staffed.
December 18, 2013
Rated 5.0 out of 5.0 by rpb245 Save your energy
If you are traveling to, or through this area, don't waste your energy looking for a place to stay. THIS IS IT!
Clean rooms, great staff, well located (many close shopping and eating amenities ...some within view of the hotel). Your comfort is their goal....they go the "extra" mile. You can't beat this combination !!
December 9, 2013
Rated 5.0 out of 5.0 by Jlively Great stay
Staff is always friendly and professional.
Rooms are always clean.
The meet and greets during the week promote a friendly environment.
Managers are always personable but proffessional.
December 7, 2013
Rated 3.0 out of 5.0 by Nicole9876543321 Hotel was clean and cozy however the service was horrible
We arrived late in the evening around 12;30 -1 in the am the two women at the counter didn't even greet our family of four we had to walk up to the counter and tell them we were checking in as there was an awkward staring silence as we stood at the counter waiting for some type of welcome or routine of them asking us what we were doing there. When checking in I asked for a few toothbrushes because we had failed to pack them and I was given one. Now our family was myself my husband and his brother and sister raining from ages 18 to 26. The women at the counter were not welcoming and rather snotty and it seemed as if we weren't welcome and we were inconveniencing them. She didnt direct us how to get to our room or tell us anything about the hotel. Also to my knowledge there was a complimentary breakfast which we weren't told about and when leaving we simply Checked out and weren't asked about our stay and pretty much ignored. Terrible service. The women should be fired this is a hospitality industry we were there for a funeral service and it just made our weekend that much worse.
December 5, 2013
Rated 5.0 out of 5.0 by Grunt305 Very good hotel
Fairly new hotel, clean, comfortable,good complimentary breakfast, and close to several restaurants and some shopping areas. Room temperature stayed very comfortable as well.
November 25, 2013
Rated 5.0 out of 5.0 by rpb245 Great Staff!!! GreatPlace!!!!
Super clean !! These folks truly strive for excellence every day. Wonderful staff. If you're looking for a home away from home, this is it!!
November 19, 2013
Rated 5.0 out of 5.0 by DaveM17 Best hotel in the area - Bar none!
I stay in this hotel whenever I am in the area and it is, without doubt, the best in the area. Very clean, comfortable beds and a good breakfast. Also, they have a manager's special two nights per week. The staff are all great, very accommodating and friendly. One of the best Holiday Inn Express hotels that I stay in (and I stay 160 nights per year!)
November 17, 2013
Rated 5.0 out of 5.0 by rodlovescanada Clean, comfortable and pampered
We found the staff very friendly and accommodating upon arrival. The hotel was clean and well decorated. Our room was lovely and very comfortable and clean. The towels were new and plush. We would be pleased to stay here again!
November 13, 2013
Rated 5.0 out of 5.0 by matt78 Friendly staff and clean room
I had a great experience. The staff was friendly and very accommodating while the room was clean and comfortable.
November 10, 2013
Rated 5.0 out of 5.0 by Debbie029 Loved the room
We had a king room, with couch and sitting area, and found it to be spacious, warm and inviting. The bed was extremely comfortable, and really didn't want to leave :))
November 7, 2013
Rated 5.0 out of 5.0 by bwheck52 Manger knows what to do to build the business
These last two trips I've stayed here there was a manager's reception. Each time there was a group of guests enjoying the event, good food, not an excessive amount of booze but enough to have a drink or two ( if that's your thing), good selection of nosh food, and a clean well kept dining room to enjoy it in. I appreciate this. Last time there was a guest that stays there all week each week that introduced himself to me and shared with me how this is the only hotel he's stayed at that is as consistent at doing extra things as this place does. You know he appreciated it.
November 3, 2013
Rated 5.0 out of 5.0 by Foreveryoung Very clean and comfortable
As advertised, this hotel is non-smoking, which I truly appreciate! There was absolutely no odor of stale smoke anywhere, which is difficult to find in many hotels. Pleasant staff and many amenities made the weekend relaxing and enjoyable.
October 23, 2013
Rated 5.0 out of 5.0 by Koski Super accommodating staff
The front desk staff was absolutely awesome! They were very patient and accommodating regarding getting us a room that met our preferences. The laundry facilities were clean and operational; the room was large, clean, comfortable and quiet; and the staff was as friendly and accommodating as any we have encountered. Thank you.
October 18, 2013
Rated 5.0 out of 5.0 by TenNesse Excellent property
Front deak customer service was superb! Lovely property - please keep it that way. Will definitely stay when in the area again.
October 16, 2013
Rated 5.0 out of 5.0 by MuzMJ Staff
The staff was very friendly and helpful. Rooms were very clean.
October 16, 2013
Rated 5.0 out of 5.0 by Softy389 A Great stay!!!
this was the second time we have stayed here & this time didn't disappoint either...the staff was great, the room was very clean and the hotel itself was just comfortable...the breakfast options were very abundant and delicious!...I would highly recommend this hotel
October 9, 2013
Rated 5.0 out of 5.0 by 6HP592 As Always
Once again I was able to stay a evening at the hotel. As always the staff was fabulous, I was not able to be there this time for manager special but everything else is always great, Keep up the good work and look forward to seeing you in the near future
October 5, 2013
Rated 5.0 out of 5.0 by Jlively Service
Love the staff at this holiday inn. Always helpful and friendly.
October 4, 2013
Rated 5.0 out of 5.0 by Jalababa It's a new day at Holiday Inn
Wow! I expected the HI of 20 years ago and arrived at a beautiful, modern hotel. The facility was just wonderful. The common areas and patio were resort-like. The staff, particularlyJamie, could not have been more accommodating. Highly recommended.
September 24, 2013