Rated 4.5 out of 5 by 184
Rated 5.0 out of 5.0 by Greatgonzo1 Awesome customer service
My wife and I checked in for the park and fly. We had a very comfortable nights sleep, a great breakfast, and a good ride to the airport. when we returned to Indianapolis, I called the hotel for a pick up. Lindsey told me the shuttle would be there in about 10 minutes. I no sooner walked out the door of the airport, and my phone rang, Lindsey was calling me back, she was very apologetic, but said she didn't realize the shuttle was already on a longer run and it would be 45 minutes before it got there. She said If I didn't want to wait, take a taxi to the hotel, and they would cover it. since we had been traveling since early that morning, we took the cab. She met us at the door, paid for the cab, and thanked me for being so understanding. I thanked her, most hosts would have just let us wait the extra time without another word. Thank you Lindsey for being so proactive, and helping us out! We will be staying again, and recommending you to everyone!!
June 29, 2015
Rated 4.0 out of 5.0 by None123321 Express stay
Bath tub didnt drain. Have to go to the hotel next door for a fitness center. People from the hotel next door came over to the pool at this hotel drinking and smoking and not enjoyable for our kids.
June 29, 2015
Rated 5.0 out of 5.0 by bbqchop Very pleased
Everything was perfect at this Holiday Inn Express with one minor issue. When the air conditioner would kick on in the night it was pretty noisy at the start but either got more quiet after it ran a while or I just slept through it.
Other than that one issue, it was a great value for the price.
June 23, 2015