Rated 3.8 out of 5 by 22
Rated 2.0 out of 5.0 by Capttommygun Never again!
Unfortunately, I booked the wrong hotel intending to stay at the Staybridge Suites and booked the special so the first night was billed to my card. So I decided to try the hotel out since I couldnt cancel without penalty. What a mistake!
What I can say about this property is the young lady who checked me in was awesome, giving me a top floor room which is my preference. After that forget it it. The room smelled like mildew. The breakfast was awful, undercooked omelets and weak coffee. The attendant just standing around comfortable with there lame attempt at putting a decent breakfast out. I checked out and went next door to the Staybridge. What a difference and cheaper too. I will never stay there again and made a recommendation to my local friends and family to stay at the Staybridge or down the street at the Homewood Suites, not here.
June 5, 2013
Rated 5.0 out of 5.0 one little thing
Monday was Memorial Day, a holiday and a day to sleep in and relax. Check out at 12 was fine but I wish we had been told at check in that breakfast only went to 9:30 on Monday. Assuming Sat. and Sun would be the same as a holiday I was quite disappointed to miss breakfast on our last day. It's fine if you have to shorten the service but it would have been nice to know. It made check out more hurried since we needed to get packed and go find a meal before our flight home.
June 1, 2013
Rated 5.0 out of 5.0 by nathan75 great customer service
the staff went above and beyond to make our stay easy. we will definitely come back when we fly out of indy.
May 31, 2013
Rated 4.0 out of 5.0 by railguy Stay
The Rooms were clean and very comfortable the staff was very nice and helpful.
May 28, 2013
Rated 5.0 out of 5.0 by richwhit Overall great place to stay
Great place to stay.... best holiday in express I have stayed at!!!
May 17, 2013
Rated 5.0 out of 5.0 by MarkC Comfortable, convenient, great breakfast
This hotel fit my need to be close to the airport. Clean, comfy, withe a great breakfast. Price a little higher, but I felt I got good value at this location.
May 6, 2013
Rated 5.0 out of 5.0 by hall staff
Rachel, who was behind the front desk was very nice and helpful and went above and beyound...Lori, who was the shuttle driver was helpful and a safe driver... Thanks guys for making my stay so nice... :)
March 29, 2013
Rated 4.0 out of 5.0 by Gr103 Disappointed
This is the only HI Express that I have stayed which did Not have a refrigerator and microwave in every room. With my diet, I rely on these when I am away
March 21, 2013