Rated 4.3 out of 5 by 91
Rated 5.0 out of 5.0 by grandma 1 Clean and comfortable room.
Stayed for four days and was very enjoyable. The only thing we wish we had was our own microwave and refrigerator in the room. Ice was readily available.
July 17, 2014
Rated 5.0 out of 5.0 by Jack70437 Refrigerators
Need refrigerators in rooms. I did not need a mirowave, but families with children may need one.
Putting refrigerators in rooms would cut down on the amount of hotel ice guests use to fill ice chests.
July 17, 2014
Rated 5.0 out of 5.0 by WrestlingMom47 great stay
I always love staying at this hotel. Lana at the front desk was very helpful.
July 16, 2014
Rated 5.0 out of 5.0 by JOEL-72 GOOD BED, GOOD PILLOW, HOT SHOWER
HOW COULD FOUR NIGHTS BE BETTER ... AMPLE LIT PARKING, CONVENIENT TO EVENT I ATTENDED, BEST MORNING COFFEE OTHER THAN WHAT I BREW AT HOME BUT THE SHOWER WAS BETTER THAN MY OWN AT HOME. KUDOS TO THE MAIDS. KUDOS TO THE DESK STAFF.
July 10, 2014
Rated 1.0 out of 5.0 by smartindale inconvenient
I travel with work a lot. I am away from home a week at a time. The cooprate office books my room and I pay cash when I arrive to check in. It has always been that way until this last 2 weeks. Now the hotel all of a sudden they require a credit card upfront before I can check in. It puts a hold on MY card up to 5 day after I check out even though I have paid cash. It becomes a rolling hold putting one hold on after another, and this is on a cooperate account. When checking out there was a balance on my account from where I paid cash and the desk clerk could not refund it. I had to return later, 50 miles out of my way to obtain the refund. (25 in each direction). This makes it very inconvenient to not have funds available in an emergency situation all because they place a hold on your card even though you pay CASH!
July 8, 2014
Rated 4.0 out of 5.0 by Bogeydon Nice outdoor pool
We wanted this motel because of the outdoor pool. The pool was very nice. As we are fitness buffs we needed a workout facility which they provided with access to the Staybridge suites next door. The gal that checked us in was extremely friendly and accommodating. They need to green up their breakfast as too much plastic and throwaway Styrofoam. Although the motel was close to other restaurants the area lacks appropriate sidewalks.
July 6, 2014
Rated 5.0 out of 5.0 by BetsyPDX Great Access to the Airport and Freeway
I chose this airport because of its access to the airport and freeway. I have stayed at other Holiday Inn Express locations and they are reliable, clean and comfortable. I would stay here again on my next trip to Indianapolis.
July 3, 2014
Rated 3.0 out of 5.0 by Beatleskris Problems with two rooms but AMAZING STAFF
Would have given this review an excellent on STAFF alone...but we arrived after a flight from Ireland and were exhausted and my daughter wanted a bath and to rest as she was sick. There was only a dribble of water. So we had to change rooms. Next room had a little better bath and shower...but once you got the shower on...you could not get it off. Washers would likely fix this problem. They did give us points to compensate for this. The staff was amazing. And the rest of the room was nice and the beds were comfortable and breakfast was great. AND LANA...the shuttle driver...saved our trip when we also used this hotel before our trip ...when she found our passports between the seats of the van and brought them to us right away. The shuttle did however take a long time to get us when we returned. We had the PARK AND FLY package....which was nice. So I would recommend this place because of the staff....but they do need to work on the plumbing.
June 30, 2014