Rated 4.5 out of 5 by 253
Rated 5.0 out of 5.0 by Sicci50 Great Place
Conveniently located near airport, restaurants and the city
February 10, 2016
Rated 1.0 out of 5.0 by chilly22 Wear all the clothes you brought, you'll need them.
Upon check-in our room key did not work, unloaded our bags, and turned up the heat before we left for dinner as it was cold in the room. When we returned it was even colder. The front desk person came up to the room and mentioned they were aware of continued problems with the heat not working. Was offered a reduced rate and points as they were 'booked' with no other rooms available. In an attempt to warm our room up we had to prop our door open as the hallway was very warm (almost hot). The temp that night in Indy got down to 22. Received our check-out bill and our reduced rate was not shown. When questioning this with the front desk, we were told the adjusted rate would not appear on the overnight printed bill but it showed in their system the change along with the extra points to be applied. Three days later checking our credit card transactions we were charged the full amount. A phone call will be made and our next 2 stays already reserved in the near future will be cancelled.
February 9, 2016
Rated 5.0 out of 5.0 by CTSDMS Great location
Great location, very friendly staff and fast airport transportation
February 9, 2016
Rated 5.0 out of 5.0 by crabbit Flight Delay
Had to stay two extra days, close to airport, shopping and food.
January 30, 2016
Rated 5.0 out of 5.0 by ronthappy Nice stay
Hi, I would like to compliment the receptionist on duty that night when we checked in, she thanked me for being a member and asked me if I would like an upgrade, which was a very nice room. I cant remember her name, we checked on Saturday around 9:30 on the 23rd of January.
January 29, 2016
Rated 5.0 out of 5.0 by Seebs1993 Awesome Last Minute Service
The staff were very helpful and were able to help me with little to no trouble very quickly.
January 25, 2016
Rated 4.0 out of 5.0 by 1ATK1234 Clean Rooms
The Room is clean and nice. Bed is a bit firm. I wish the bed is soft like pillow top.
January 22, 2016
Rated 4.0 out of 5.0 by John1402 Indianapolis
the hotel clerk that checked us in did not acknowledge us as IHG Rewards members. She did not inquire into the number of keys that we needed for the room and gave us only one key. Did not give us internet info.
January 21, 2016