Rated 4.3 out of 5 by 99
Rated 5.0 out of 5.0 by bbbaer Wonderful stay.
The hotel is clean and comfortable. The staff are friendly and competent. It was great to leave the car at the hotel while I travelled.
Shaun, the shuttle driver, was especially kind and helpful..
March 9, 2014
Rated 4.0 out of 5.0 by keenyb Nice Stay
Rooms were clean and comfortable. Staff were very pleasant.
March 6, 2014
Rated 4.0 out of 5.0 by Billy G Business weekend
Front desk staff was amazing enjoyed the stay and they made it all that much better
February 26, 2014
Rated 3.0 out of 5.0 by Not what I expected Not what I expected
Cobwebs in various places of the room. Dirty bathroom floors. Workout facility advertised is not in the same building - you have to go next door to another hotel. Not exactly something you want to do at -2. Very dissapointed since this was part of the criteria in choosing this hotel.
February 11, 2014
Rated 5.0 out of 5.0 by daniel8486 So nice!
Wonderful place with a very friendly and exceptionally helpful staff!
February 11, 2014
Rated 5.0 out of 5.0 by Nellellie Great bed O& service
Wonderful experience. We were very tired & everyone was so friendly & helpful. When I thought I had left something in the room, staff tried to find it for me.
February 1, 2014
Rated 5.0 out of 5.0 by kkcm352 A winter delay
I was caught in a winter storm in Indianapolis along with other travelers. The airport was closed for 2 days. The staff at the Plainfield Holiday Inn Express went out of their way to see to the needs of the stranded travelers. Of special note were the shuttle drivers who braved some very ugly road conditions to rescue us from the airport. And they also very accommodating for getting us back to the airport once it started to re-open. It was a memorable trip, and the staff at the hotel helped ease the pain of a somewhat traumatic travel experience.
January 8, 2014
Rated 5.0 out of 5.0 by WrestlingMom47 Fantastic Stay
I love staying at this hotel because it is ALWAYS clean and the staff - especially Jennifer S - are all friendly and more than willing to help me out and make my stay a great one. This is definitely a home away from home.
December 30, 2013
Rated 5.0 out of 5.0 by daniel8486 NICE!
Wonderful! A very pleasant stay as always! Staff is always helpful and friendly and the breakfast is wonderful!
December 20, 2013
Rated 4.0 out of 5.0 by CoachPate7 A Stay I'll Never Forget
It helps if you know where you are going, as I got lost every time I returned to the hotel for 4 days, until the last day I stayed there.
The hotel is only 18 minutes from downtown Indianapolis and is very close to Interstate 70 and just 10 minutes from the airport.
There are many places to eat very close to the hotel. The staff was very friendly and it was the staff's attitude that made my stay worth while.
The staff made you feel like they were glad you chose this hotel and I'm sure they did not even realize that their manner is how every hotel staff is how they should conduct themselves.
I plan to stay at this hotel when I return to Indianapolis.
December 11, 2013
Rated 5.0 out of 5.0 by friedrich thanks
Thank you for all that you do for making it feel like home
December 10, 2013
Rated 5.0 out of 5.0 by friedrich home away from home
I look forward to seeing the staff as many of them feel like friends, or family.the hotel has a warm feeling along with friendlyness of the staff. One of the most important things is if you've had bad day the smiles that welcome you make it seemingly go away! Thank you management, and staff for all of your efforts.
December 2, 2013
Rated 5.0 out of 5.0 by PeachMom Great Customer Service!
I had an early morning flight and the staff went the extra mile to provide me shuttle service the night before to return my rental car and next morning to the airport.
I'd like to express how appreciative I am to all of them.
Thanks a miliion!
November 23, 2013
Rated 4.0 out of 5.0 by DEACONR SURPRISING
COONSIDERING HOW I HAVE STAYED HERE BEFORE AND THE HOTEL HAD BEEN RENOVATED I WAS SURPRISE THAT TEH BEDS WAS UNCOMFORTABLE TO ME I HAVE NOT HAD THIS EXPERIENCE BEFORE AT AN HOLIDAY INN. I MAKES IT A POINT TO STAY AT THE CHAINS.... AND TO HAVE THIS HAPPEN TWICE IN THE SAME WEEK I HOPE THIS WAS THE ONLY AND LAST TIME IT HAPPENS
November 20, 2013
Rated 5.0 out of 5.0 by bossymomma Good Experience
We really enjoyed our stay. The breakfast is good but could be better. I dont like the fake eggs. I moved the lamps and noticed they had not been moved in a long time and they need to be moved and dusted under. The room was great I really liked having a couch so I dont have to sit on the bed to watch tv. We really enjoyed our stay. The best was Cracker Barrel was so close. I also liked all the grassy areas for our little Sheltie to use.
Thanks for the enjoyable stay.
November 13, 2013
Rated 2.0 out of 5.0 by PABound7 Not good................
With all the choices in this area, this is not a good one -
November 10, 2013
Rated 5.0 out of 5.0 by Kromer Very pleasant staff.
Your hotel was wonderful from the room to the staff. And breakfast was delightful as your staff had every imaginable item anyone could have wanted for a morning meal. Overall, I would not hesitate to recommend your property to any one of my friends or family and will, myself, stay overnight on my next visit back home.
Thank you so much for making my overnight stay so peaceful and restful.
KRR and Family
November 6, 2013
Rated 5.0 out of 5.0 by Captainwhitie Good service. Just needs to be updated
The desk clerk had me in my room in less than 5 minutes. She was great. The beds were old and noisy, the tv was way to small, and the bathrooms really need to be updated.
November 1, 2013
Rated 4.0 out of 5.0 by MaMaof8 CLEAN
This HIE was clean. The personnel were pleasant and helpful. Breakfast was great. Would recommend this hotel to anyone and everyone.
October 30, 2013
Rated 5.0 out of 5.0 by Stern Front Desk staff very friendly and helpful
We found the Front Desk staff worthy of honorable mention. She was very friendly and helpful, and pointed us in the direction of a great local restaurant for dinner. (Of course, not for breakfast. That time is reserved for those unbelievable HI Express cinnamon rolls!)
As a general comment, not specific to this location, room charges are out of control. I would travel more by car if a way could be found to lower the cost of a nightly stay.
October 25, 2013
Rated 4.0 out of 5.0 by larry4460 Holiday Inn Plainfield
I stay in this location for meetings several times per year and always find it friendly, clean and comfortable. It's close too the freeways & restaurants too.
October 25, 2013
Rated 5.0 out of 5.0 by Paula123 Comfortable stay and excellent service!
My husband and I did the stay, park and fly. Loved the convenience and the staff extremely courteous. Comfortable stay and the gal who drove us to and from the airport was so friendly, great first and last impression. Look forward to staying in the future!
October 18, 2013
Rated 2.0 out of 5.0 by CarolJ3 Staff and breakfast very good....room NOT
We were greeted and delt with very nicely by the staff. The room smelled stale, like old cigarette smoke, even though it was a non-smoking room. There were other indentifiable odors. Hair that was not ours in the tub. Disappointing experience.
October 17, 2013
Rated 5.0 out of 5.0 by LVJake wedding trip
Very friendly staff and very efficient. We were greeted in a positive a friendly manner.
October 9, 2013
Rated 5.0 out of 5.0 by skirvsgirl great roo
We would def recommend your hotel to everyone. We really enjoyed our stay and would stay again.
October 3, 2013
Rated 5.0 out of 5.0 by JuWarnick Great service
Staff willing to make your stay a good one. The rooms are clean and the beds are excellent.
September 26, 2013
Rated 5.0 out of 5.0 by a1hogger Staff is great
They treat everyone like family. Jennifer is always smiling and seems to enjoy seeing the regulars. Lori, the van driver knows most of her passengers by name. Pam, the cook,Debbie, the relief cook, keeps the food fresh and plentiful. There just isn't enough good things to say about the 'Inn' people. Both Lanas, Marcey, Katie, Christina, Candie, Jessie, Bennie, Mark, Rebecca, all the housekeeping staff - I know I am forgetting someone - are all worthy of acknowledgement. Thanks HIE.
September 23, 2013
Rated 5.0 out of 5.0 by friedrich great value
I stay at this location often and as always each and every visit is very much an experience that is very much looked for after working long day's or nights.I myself thank everyone from the drivers ( ben, lori, Rebecca, mat) to the front desk and the cleaning staff they are very courteous and aware of what it tskes to make it feel like home
September 13, 2013
Rated 5.0 out of 5.0 by richwhit Great place to stay
Great place to stay....... Staff is great....... great location close to everything.......
September 10, 2013
Rated 5.0 out of 5.0 by Susieq1302 Great service and very clean
Staff was extremely friendly and helpfull. Nice clean rooms. Left our car there and took shuttle service to airport which was wonderful. Would recommend this highly.
September 10, 2013