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Rated 4.2 out of 5 by 59 reviewers.
Rated 5.0 out of 5.0 one little thing Monday was Memorial Day, a holiday and a day to sleep in and relax. Check out at 12 was fine but I wish we had been told at check in that breakfast only went to 9:30 on Monday. Assuming Sat. and Sun would be the same as a holiday I was quite disappointed to miss breakfast on our last day. It's fine if you have to shorten the service but it would have been nice to know. It made check out more hurried since we needed to get packed and go find a meal before our flight home. June 1, 2013
Rated 5.0 out of 5.0 by great customer service the staff went above and beyond to make our stay easy. we will definitely come back when we fly out of indy. May 31, 2013
Rated 4.0 out of 5.0 by Stay The Rooms were clean and very comfortable the staff was very nice and helpful. May 28, 2013
Rated 5.0 out of 5.0 by Overall great place to stay Great place to stay.... best holiday in express I have stayed at!!! May 17, 2013
Rated 5.0 out of 5.0 by Comfortable, convenient, great breakfast This hotel fit my need to be close to the airport. Clean, comfy, withe a great breakfast. Price a little higher, but I felt I got good value at this location. May 6, 2013
Rated 5.0 out of 5.0 by staff Rachel, who was behind the front desk was very nice and helpful and went above and beyound...Lori, who was the shuttle driver was helpful and a safe driver... Thanks guys for making my stay so nice... :) March 29, 2013
Rated 4.0 out of 5.0 by Disappointed This is the only HI Express that I have stayed which did Not have a refrigerator and microwave in every room. With my diet, I rely on these when I am away March 21, 2013
Rated 5.0 out of 5.0 by staff staff was very nice and helpful, went above and beyound what i had ask for help with... March 13, 2013
Rated 5.0 out of 5.0 by Helpful Staff Staff was very helpful during the reservation process due to this being a group stay. March 9, 2013
Rated 4.0 out of 5.0 by Nice nights rest The room was comfortable and roomy. I was able to relax and get a good nights rest. I had a first floor room and it was not noisy. February 18, 2013
Rated 3.0 out of 5.0 by OK stay I have stayed here often and typically enjoy it, this stay was not the best they have been. February 17, 2013
Rated 1.0 out of 5.0 by HORRIBLE CANNOT SAY IT ENOUGH..HORRIBLE EVERYTHING...IF YOU LIKE NASTY CARPET,UNFRIENDLY FRONT DESK ,LOUD DOOR BANGING ROUND THE CLOCK,AND BEST PART IF YOUR A PLATINUM MEMBER..NOT EVEN A BOTTLE OF WATER LIKE EVERY H.I.E. I HAVE STAYED IN THE USA AND EUROPE...BEST PART OF THIS HOTEL IS THE "STAYBRIDGE" NEXT DOOR, NICE, CLEAN,FRIENDLY,PLATINUM GET YOU A BOTTLE OF WATER AND SO MUCH MORE..TOO BAD THE H.I.E. COULDNT BE UPDATED AND THEN MANAGED BY THE STAYBRIDGE MANAGER. February 15, 2013
Rated 1.0 out of 5.0 by Good staff, worst sleep in a hotel ever Staff were good but it was extremely noisy with interstate traffic. will never stay there again. February 13, 2013
Rated 5.0 out of 5.0 by Plan to stay again Planning on staying here again and bring my fellow staff members for a meeting in Indy. January 15, 2013
Rated 2.0 out of 5.0 by Overall experience When I checked in I was not greeted as Priortiy Club member. In addition there was a problem with the reservation which was prepaid by travel agent.Eventually it was resolved but it took almost half an hour to do so after I called my agent. In addition I asked for a wake up call three days. I got the wake up call one day. I informed the front desk and nothing was done other than to say, Sorry. The noise from the Interstate kept me awake. I will not stay here again. December 11, 2012
Rated 4.0 out of 5.0 by great staff and facilities Was treated very well by staff. Facilities were very good. Every area clean. Plenty of towels in room. Had hot tub room which was nice. Only thing was the "light" blanket, could not find a tag where to buy those, it was awsome. Lightweight but warm !!! Bed very comfortable. Breakfast area well stocked and clean. The great person keeping it cleaned and stocked was very polite and did a great job. Will stay there again when I'm in the area. December 9, 2012
Rated 1.0 out of 5.0 by Rooms where outstanding. Along with a very restful nights sleep on a cold wet a rainy night. Property made for an very inviting stay. November 28, 2012
Rated 5.0 out of 5.0 by Great service and value,clean room. We enjoyed our stay,THank you and we will be back if we are in the area. Pillows a little small but it's okay. Great friendly staff. November 27, 2012
Rated 5.0 out of 5.0 by great experience We stay very often at Holiday inn expresses and they are always great, this was another great experience. November 24, 2012
Rated 5.0 out of 5.0 by Comfortable bed & pillows! The room was very clean and well stocked with the necessities. Breakfast was wonderful with plenty of food and choices - even with all the FFA families there. Staff was very friendly and helpful especially when my key quit working. November 3, 2012
Rated 2.0 out of 5.0 by Room not ready at 4pm check in/bill not ready when checked out I arrived at the hotel after 4pm and my room was not ready. I was finally given another room upstairs. When I checked out early on Tuesday I had to go to the desk and ask for my bill and it was not ready, nor could it be produced. It was promised to be e-mailed to me. Still waiting two weeks later. Though a Priority Club member for several years- my status was not recognized by the staff. October 3, 2012
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